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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,337 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME SERVICE. THEY DID A GREAT JOB NO ISSUES NONE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good features, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with indoor/outdoor performance. Very good quality pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some fun and security, some disappointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see packages left at my front door, and to see if my garage door is closed when I am away. I told this to a third party installer sent by Best Buybut he said it could not be done because of the angle. They need to make flexible-neck cameras. These are necessary safety features. The cameras don’t show everything, or the whole sequence of movement. I am afraid they may miss a crucial moment. Otherwise the featues are working. And i appreciate the neighborhood happenings beong reported.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job setting on 3 arlo security cameras in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star! Love the product, the Best Buy crew and the service all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly , patient , quick & knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was very competent and did a great job for the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of security cameras was quick. Geek Squd Troy is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Representative explained how to use cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installation was fast everything is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad you can rely on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get help to install one of our Arlo cameras since it had to go way up in our backyard wall. The technician was great and friendly and even spent extra time with some of the app and hardware setup. Overall, geek squad is always worth it if you have the slightest doubts about setting it up yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great investment easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, very easy to install now a day everyone needs cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek installed my cameras efficiently and expertly. He was able to answer questions I had about the product I had purchased and he was a great representative for your company. Friendly and confident in his abilities to perform his job. He was a great pleasant experience to my day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked as a team and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BATTERY RING CAMERA INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOE WAS THE PERFECT SERVICE TECH FOR THE RING INSTALL, WE WERE MORE THAN SATISFIED WITH THE INSTALL. THANKS JOE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - the Professionals from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most professional Geek Squad Team to provide services at my home. They kept me informed of their arrival time, what they would be doing and asked me questions about my concerns to better install Ring exactly where it would do me and my family the most good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security cameras they give me extra security when I’m away from home I can monitor what is happening inside and outside of my home. I also feel safer at night when I’m home alone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very helpful while installing the cameras. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    win win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection it a great thing to have when the unexpected happens. this has saved me on more than one occasion. this is one of the reason I buy from best buy. it gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of Ring Outside Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing an outside wireless Ring security camera

    I would recommend this to a friend