Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,337 reviews
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was very friendly and professional. He set up the cameras, helped find the best way to get signals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience, the installer was very knowledgeable and helpful. Product is awesome as well! Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad was very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the security camera's at first, but now they are working just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo pro 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A best buy employee recommended them but in all honesty i wish i would've gone with something different. They do their job as cameras but batteries die so quick and the recording most of the time have static.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're sorry if an issue with the installation of your camera system is causing them to not work right. Please call us at (800) GEEKSQUAD or (800) 433-5778 so we can discuss trying to find a solution.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras quickly and with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job with the install of my Arlo cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSTALLATION AND SERVICE TECHNICIANS ARE VERY WELL SKILLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always feel like somebody's watching me... its m

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great... you can talk through the cameras! Now when the neighbors walks her god forsaken poodle and it tries to poop on my yard i start barking uncontrollably and it takes off so fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great. The representative was very helpful and and knew exactly what he was doing in setting up the system correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Soo good I ordered 3 more just to cover the blinds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer and love the fact that I can see who it is at door

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These professionals know what there doing. Again money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek service ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed on time and did a professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted cameras in a truly professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera the Geek squat was very profesional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system online and did excellent advice. Was able to get excess to all cameras and door bell

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and synchronized the equipment fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Blink review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went very well .. Camara resolution is good I am using an Echo show to monitor . Problem I am having is Camera’s keep going off line. This continues to happen even after calling blink tech support and installing fresh batts . After ownong about a month I Would not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledge work done in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my outdoor camera system without no problems. They asked for my input and kept my informed throughout the whole process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my arlo 2 system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed and programmed cameras and controller.

    I would recommend this to a friend