Customer Ratings & Reviews

The Geek Squad agent was great! Very personable, but professional. The Geek squad customer service help line reps are very difficult to communicate with, not my favorite group.

Excellent. The installer knew just where to place the camera for the best view. It works perfectly.

The technician that came out was very friendly and professional. He set up the cameras, helped find the best way to get signals

Agent Patel is always friendly, prompt & knowledgeable! Makes accurate assessments to give you the best service & installation. He double checks his work & ensures everything is working properly & will give instructions to ensure you know how to properly work any equipment.

Geek Squad agent was friendly and fast with the service

I received excellent service and advice. Service staff very knowledgeable and helpful.

No follow through from sales consultant. We call, text and voicemail for some concerns but never return call after the purchase.

The Geek Squad has helped me set up & keep many items running right for many years. They have always been very knowledgeable, friendly, and above the top of customer service. The Geek Squad is why I shop at Best Buy so much over the years. Cost maybe a bit higher than other stores but I'd rather pay more & get their great service!

The tech came out and did an amazing job and was quick

Great job installing system, would use them again,

THE AGENT WAS UNABLE TO PERFORM THE JOB, HE DID HOWEVER EXPLAIN TO US THAT THE SECURITY SYSTEM WE PURCHASED WAS NOT GOOD FOR OUR AREA HE DID RECOMMEND THE CORRECT SYSTEM WHICH WE PURCHASED AND INSTALLED OUR TECH WAS JERRY HE IS AWESOME AND SO SO HELPFUL

JOE WAS THE PERFECT SERVICE TECH FOR THE RING INSTALL, WE WERE MORE THAN SATISFIED WITH THE INSTALL. THANKS JOE

The items I purchased were great and the guys from Greek squad doing an amazing job every time

Agent installed, suggested and set up arlo cameras , helped with the iPhone app and answered all questions.

They respectful. Knowledgeable and professional. Overall They eere excellent.

The Geek Squad service was wonderful. The mounting of cameras process was quick n efficient. The agent was real helpful explaining details about the cameras n how to view certain settings on your phone.

The Geek Squad Technician was so professional and answered all my questions. He was very friendly and was respectful of the areas that he worked in. He made sure he left each area clean after each installation.

Rich and his partner where really great they mounted my tv and placed all the wires in a sleeve looks awesome. I highly recommend the geek squad.

Sean was informed, personable and respectful of my home. He explained options for placement and showed me how to use the app. Great service!

There was some experimentation needed to making the devices work properly, but once the kinks were worked out, it is now all working efficiently