Customer Ratings & Reviews

What a great value for the price. The Geek Squad installers were timely, polite, professional, and even set up UTube TV on all the TVS they installed for me. Enjoyed the overall experience.

The Geek Squad service was wonderful. The mounting of cameras process was quick n efficient. The agent was real helpful explaining details about the cameras n how to view certain settings on your phone.

Quick installation and answered all questions satisfied .

SYSTEM IS SO EASY TO USE. CAN CHECK EVERYTHING WHENEVER.

I have used the Geek Squad several times. Each time professionals show up, pre-announced, on time and ready to complete the job. This is a great value in my opinion!

We recently had Geek Squad to come out and Install 4 security cameras around the perimeter of our house. We could not be more pleased. We were totally impressed with the technician that came out. He was very knowledgeable about the product and made us feel totally comfortable with once the Install was complete. So glad we used Geek Squad.

Then I bought 6 more cameras. The new geek swapped out the two that were installed previously. And now all the Arlo cameras and solar panels work once in a while. Wish the original geek who was paid for this installation did all the rest of my $3,000.00 Arlo camera security system installations

The worst service ever. Technicians didn't know how to install the cameras. Told me that my phone doesn't work. I explained arlo Technicians wanted to talk with him but it never happened. Had Technicians come to my house four times with negative results. They set up my account my email address and phone set up to my son's email, so I was paying money for an account that didn't exist. The 3rd Technicians called me at 4pm saying they were on their way but no show and i called the Technicians phone four times but he didn't answer. I went to best buy around 7pm only to find that the Technicians put in their report that they were at my house and finished the job. I complained again and was told that best buy was going to send level 2 Technicians to finish the job only to find they sent the original Technicians that messed up the first time. I called arlo and had the Technicians walk me through setting up my cameras. Extremely disappointed in best buy

The wireless cameras do great in the daytime. At night you will need some type light to make out what is causing the motion. The cameras do pickup every movement...bugs, birds, etc. Enjoy the app on my phone. Good camera for the money.

I contacted Geek Squad several times. They were very patient and answered all my questions. I could not get it installed because my wifi is not strong enough. I have to upgrade the wifi first.

The Geek Squad Technician was so professional and answered all my questions. He was very friendly and was respectful of the areas that he worked in. He made sure he left each area clean after each installation.

They work great and the geek squad was awesome... they always are so professional and answers all my questions.. thank you so much

Awesome tech arrived early and was done in no time

tech came and set p cameras and showed how to use them

Was very efficient, helpful and answered all my questions.

I haven't recieved these caeras yet to install how do I install them

The original appointment was to be from 1:00 to 5:00 on a Wednesday. The tech showed up at 10:00 without calling me and the Administrator told him that paperwork was not ready and he needed to leave. I was in the process of doing the paperwork prior to 1:00. The install location was in my daughter's room in a nursing home. As such I had to jiggle things to rebook the appt. for Friday of that week, one day before I returned to Milwaukee. I already had the camera installed and working. What I wanted from the tech was guidance on only using the settings I needed. He did that.

THE AGENT WAS UNABLE TO PERFORM THE JOB, HE DID HOWEVER EXPLAIN TO US THAT THE SECURITY SYSTEM WE PURCHASED WAS NOT GOOD FOR OUR AREA HE DID RECOMMEND THE CORRECT SYSTEM WHICH WE PURCHASED AND INSTALLED OUR TECH WAS JERRY HE IS AWESOME AND SO SO HELPFUL

Agent Patel is always friendly, prompt & knowledgeable! Makes accurate assessments to give you the best service & installation. He double checks his work & ensures everything is working properly & will give instructions to ensure you know how to properly work any equipment.

Multiple issues still being resolved helpful staff and some not so knowledgeable other going the extra mile to correct issues thank you