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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,363 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for geek squad to install my stick up cameras and solar panels as opposed to a 3rd party contractor. The geek squad agents did a great job camouflaging the camera/solar panels. They were friendly and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was friendly & knowledgeable on the items I purchased at Best Buy. He answered my questions and explained, with thoroughness, how they worked. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Wi-Fi/camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell checked my proposed setup and found my wi-fi extender would not reach the camera. He installed EERO MESH and camera and it works great. Mitchell did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad corrected problem of security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew really knew he's stuff. Have a great employee with great customer service & great knowledge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of the installers have been great up to now. But when you have to deal with the store and scheduling it's really not worth the hassle and the wait.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were top notch. the area I was located was remote and yet they went beyond the call. Very courteous and worked to assist us in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edward was on time and called to keep us informed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward was professional and very helpful made sure all the equipment he installed was working and we were satisfied before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Cameras are now working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was friendly and fast with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was more than helpful. They set up the ring cameras and also helped me set up the web rounter, explaining everything as they went. I certainly would recommend using the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team installed my Ring equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians went above and beyond in determining best placement of sensors, etc. and then setting up my Ring equipment. They also helped me fine tune my Epson printer! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera system and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing system, would use them again,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and did an amazing job and was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me set up & keep many items running right for many years. They have always been very knowledgeable, friendly, and above the top of customer service. The Geek Squad is why I shop at Best Buy so much over the years. Cost maybe a bit higher than other stores but I'd rather pay more & get their great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I would recommend them for any kind of job. They cut down from 6 wires to two. I have never had anything in my life that works every time. I wish I had used geek squad take care of all my installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very friendly and helpful. They were on time and offered further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome from in-store to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our excellent rating is due, first, to the top customer service received from Jake in the store, and then from the great install work led by Ben.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Blink security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to our home to install the security cameras we bought at Best Buy was very friendly and very helpful. Very much appreciated all their help and how they took the time we needed to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent installation service and also configured the system with cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-One job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did an outstanding job....all worked well until I changed password for my internet....couldn't get ARLO to update the same. So basically, cameras are useless.

    I would recommend this to a friend