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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,337 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech arrived early and was done in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-One job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did an outstanding job....all worked well until I changed password for my internet....couldn't get ARLO to update the same. So basically, cameras are useless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech came and set p cameras and showed how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAMES NEWTON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative connected my cameras to my computer and I was very satsisifed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I would recommend them for any kind of job. They cut down from 6 wires to two. I have never had anything in my life that works every time. I wish I had used geek squad take care of all my installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he was exceptional...I'm buying 3 more camera's and I'm requesting him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great . Puntcual, curteous and very knowlegable. Everything was great. Thank u .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Blink security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to our home to install the security cameras we bought at Best Buy was very friendly and very helpful. Very much appreciated all their help and how they took the time we needed to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was friendly and fast with the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have peace of mind to check on the dogs and family members when I am away from the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera system and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing system, would use them again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I really love that. My installs are free with my Best Buy yearly warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Brad were super helpful in replacing/installing my Ring camera which stopped working. They were very professional and courteous in answering my many questions. I greatly appreciated their exellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and did an amazing job and was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me set up & keep many items running right for many years. They have always been very knowledgeable, friendly, and above the top of customer service. The Geek Squad is why I shop at Best Buy so much over the years. Cost maybe a bit higher than other stores but I'd rather pay more & get their great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my security system and Ring cameras. Although, they left the outside wire hanging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Outdoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth the money. They have the know how and the tools to install efficiently. Even if you know what to do, Geek Squad makes it easy. No stress or frustration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explaining about all equipments they took thetime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most thing I like about them how they take daytime programming and showing you how it's a incident make a situation alpha and then for you to sit and try to figure it out why you there and they'll make sure that you understand how the product work kudos to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful in working out some issues with our ring system. As for my Fire Stick issue, I ordered a new one and it wasn’t here when my tech arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVE K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME AND DID A GOOD JOD INSTALLING CAMERAS AND EVEN SUGGUSETED SOME SOLOER CHARGING SYSTEM THAT THAT WENT TO STORE AND BRUOUGTH BACK AND INSTALLED FOR US GREAT JOB WELL DONE

    I would recommend this to a friend