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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,337 reviews
  • Rated 5 out of 5 stars

    Ring doorbell & camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar & Raul were very professional and knowledgeable installing our Ring doorbell and camera at our front door. I would recommend them together or individually and request them specifically for any further Geek Squad needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SLO Geek Squad Spectacular Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents repaired a difficult complex Nest Camera/Thermostat wifi connect issue. It is a complex process if you lose connection with your Google account. The Geek Squad Team came through in spectacular fashion reconnecting my Nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David the Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and knowledgeable person. Spent time explaining the units to us. Would call him back every time. His name is Dave. Highly recommend him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have known the Geek squad to be professional and reliable. Making my purchases at Best Buy is a choice i make because of the quality and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is amazing they came over and set up my items quick they were very respectful and kind i will most definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service/product .........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver. The Geek Squad came to our rescue. They installed outdoor flood light/camera, Blink doorbell and indoor mini camera. They were courteous and efficient. We are so happy to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a Ring wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Ring wireless camera in the backyard as I face an open field. It’s very secure and even warns people that they’re getting recorded if they get too close. It records everything! I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew the plans and completed timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek surveyed the areas to install the cameras and where to place the internet boosters. Work was completed in a timely fashion and there was no muss or mess in any area.I have used Geek Squad for all electronics for many years and would not call anyone else.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Installation of New Wifi Outdoor Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent never confirmed batteries were charged before installing on April 28, 2023. Lost connection 10 days later. I removed the camera, charged the battery, then replaced the camera, but the connection didn't resume, because the Agent never completed linking them to the base station.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for door pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a door but doesn’t pick up until you are close. Wish it would pick up further away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Camera Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and very helpful. Wish they had better explained how the Blink App works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our stick up back camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Gentlemen were professional and informative and answered all our questions before leaving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and explained our device expertly. Very good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed it couldn’t have been any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service! I can see everything from every angle with their professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not an install. It was conecting my new phone to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameraman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was punctual and courteous Explain everything WAS THE BEST THX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my device and explained how it all works and hooked up my system to all of the devices I asked for. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and hopefully quality. Its a I don’t think the system can upgrade to more than 8 cameras but if 8 is what you need then this is a good system connected with wires.

    I would recommend this to a friend