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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,378 reviews
  • Rated 5 out of 5 stars

    Ring Camera and Solar Battery Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly installed my ring cameras with solar battery charger. Completed the setup and explained how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed Glowa was very courteous, professional, punctual and very efficient with his time. Would highly recommend his service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 4 Arlo security cameras. The magnetic attachment for outdoors is not recommended because it can be snatched easily and installer should recommend something safer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted all cameras and connected them to the hub. They also installed the app on my phone which works great. They answered all my question to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solar panels Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went well the technician was able to install the solar panels and gave instructions how to use them and make adjustments if. needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service! I can see everything from every angle with their professional installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring camera set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did not screw in every screw its a lil disappointing to fund this out sfter the fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent install my 3 cameras quickly and walked me through downloading the app and making sure that I had a strong wireless connection and also show me how to set up my activity zones on my cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad Technician that came out to install my products. He was very knowledgeable and even recommended the new Router that I bought which has been a great decision for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless tech job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent installment of our home security cam system. They made sure by double checking app and Echo connection until all work smoothly. Always a trust worthy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and explained everything to me. He was very patient and I appreciate his patience and explanations he provided to me and my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Blink Camera in a Jif

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and connected our Blink camera in quicker than I could have done myself. After installing the app on our mobile devices, they showed us how to use/connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to call installation again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great in mounting it. But the in service people really didn't understand that I needed the camera to see outside of apartment door. Its not serving the purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Tech had the correct tools, offered advice, went straight to work and was finished in about 30 minutes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulant use of Service Agreement, Shoddy work,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You asked be to be available from 7 am to 7 pm. That is a day's off from work for me. You did not have the product and You did not call. I called once in the morning to see if you could narrow the wait time; got someone offshore. No help. I called back around 4pm; got someone who told me that you did not have the product to installed. He said that they had called in the morning to tell me they had no product. He must have called the wrong number because the call was not on my phone. Another date was set. I was given a 4-hour wait-time window. You overcharged me for the installation by $125.00. I pay to about $200.00/year for the Geek Squad installation and product warranty. I received no instructions on opening the garage door. I ordered your product so I could have packages delivered to my house. I can't do it using your product. I also went to your store and complained about this matter. I will discontinue the $200.00 dollars I am spending with you to install and waranty products I buy from you. I will not buy any in the future from you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done many TVs and installs for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great and each one was reviewed with us so that we had all the information on the new TV and cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Geek Squad moved my RING camera efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a ring camera and solar panel from a shady inconsequential location to a sunny spot that illuminates 3 entries to my business so I never have to change batteries and I can view who is coming in and leaving. On time and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed my arlo2 motion security system on September 3rd 19 but still, I am receiving messages through my smartphone that side camera fails charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. He explained everything so thoroughly. He made learning the camera system so easy because of his knowledge and patience. Hats off to Don. I’m so glad it’s you that was sent For my installation. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my camera system my ring doorbell and all the social equipment I went with it. They were very professional worked hard and get it installed. Great job geek squad.

    I would recommend this to a friend