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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,378 reviews
  • Rated 4 out of 5 stars

    I would definitely use geek squad again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installment of Ring system did not go well. I had to call to get someone come back out a second time. Issues were resolved and I didn’t have to pay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    security eventually got set up-36+ hr of waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had quite a bit of trouble getting this scheduled and waited all day on 3 separate days for someone to show up only to find out they canceled my order. It would have been nice if someone could have actually let me know no one was going to show up. Finally, on the 4th day, they assigned to a contractor that did a pretty good job. I'd actually give the guys that came out on 4th try a higher rating & the initial 3 trys a no star rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answered questions. Knowledgeable of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling very safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras the guys came and installed everything for me I feel very safe in my home I highly recommend purchasing the blink system over the ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were very prompt, professional, helpful and friendly. I will recommend best buy and the geek squad due to the positive experience I had with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo camera still isn’t working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a fee for my Arlo camera reinstall due to the camera being down 80% of the time. I had also purchased a solar panel with this camera. The technician came out and changed the battery and stated this should take care of the issue. Again, I informed him that I believe the camera was originally installed where there wasn’t proper sunlight for the solar panel. I have said all of that to say I paid a fee and my camera still isn’t charging or working properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent and very fast and efficient work done with excellence knowledge and skill

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    No show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good but no instruction as to how things worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my installation problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EUFY problem solving on two spotlight cameras and diagnosed why my video doorbell won't function after replacement by EUFY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera system for homeowners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. The Arlo app is super easy to use. I can stream and watch all video clips when I’m away from home. I’m no longer have to pay for monthly subscription from a home security system company. Very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING STICK UP CAM WIRELESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was installed correctly but then went off line and cannot be corrected until the installer can come out and get the code for the router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on RING cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominic was prompt, knowledgeable, professional and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chimes all the time, at every motion, every cat and even says there’s a person there when there’s nothing. It’sa lie that you don’t have to pay for service, because none of the motion or smart features work unless you have a membership. Disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and put them up for me. I probably couldve done it myself and saved 100 bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and gave us great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazingly fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was polite and showed me how to operate the camera as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my devices. Did not effectively guide me through syncing them to my Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad employee was Terrific. He explained how the camera operated as well as answered all of my questions. He was Extremely Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring camera installed successfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burn installed a camera and solar back up. Very patient man. very knowledgeable on products and installations. He deserves a promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUED INESTAL WI FI CAMERA FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT DOWN LOAD ALL THE CAMERA ON MY PHONE HE DID GOOD JOB

    I would recommend this to a friend