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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,337 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and Damon did an excellent job. Bi highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with working on my computer. He is very smart! I am computer challenged! I already have and will continue to recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless tech job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent installment of our home security cam system. They made sure by double checking app and Echo connection until all work smoothly. Always a trust worthy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad Technician that came out to install my products. He was very knowledgeable and even recommended the new Router that I bought which has been a great decision for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent install my 3 cameras quickly and walked me through downloading the app and making sure that I had a strong wireless connection and also show me how to set up my activity zones on my cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not able to use the service because we want to place the camera above 10” and they only can install up to 10”. But the guy was very friendly and tell us not to worry they will refund us the money. The customer relation was excellent. I’m very happy with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my installation problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EUFY problem solving on two spotlight cameras and diagnosed why my video doorbell won't function after replacement by EUFY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 4 Arlo security cameras. The magnetic attachment for outdoors is not recommended because it can be snatched easily and installer should recommend something safer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my solar panels and connected them to my Arlo camers, unfortunately the installation is incomplete and not working properly, Agents were professional and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work from the team and ready to explain details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my camera system my ring doorbell and all the social equipment I went with it. They were very professional worked hard and get it installed. Great job geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah did a wonderful job installing camera, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were wonderful installing the camara again excellent agents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy scheduling, friendly service and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a diy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one I could of done myself all I needed to do was charge the battery put in the corner of the garage and done the only reason i had the geek squad do this is that I never did this before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Expectations May Have Been Unrealistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have installed the cameras myself. It wasn't very difficult, but I spent a lot for the hardware installation. I was hoping to learn more about the software. I had prepared a list of questions for review. The installers really didn't know much about the software and mis-guided me on some issues. Both of them were very pleasant to work with and I'm sure they did the job to the best of their ability. Maybe I was expecting too much?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed ring cameras and set up on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were better than the third party that came the first time to install the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling very safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras the guys came and installed everything for me I feel very safe in my home I highly recommend purchasing the blink system over the ring

    I would recommend this to a friend