Customer Ratings & Reviews
- Model:
- EP-OR825BBEGUJ
- |
- SKU:
- 6379928
Customer reviews
Rating 4.7 out of 5 stars with 998 reviews
(998 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the fast charging capability of the wireless charging pad, appreciating how it charges their Samsung Galaxy Watch quickly and conveniently. They also value it as a reliable replacement charger, especially when they have lost or damaged their original charger. The functionality of the charging pad is widely praised, with customers highlighting its compatibility with their Galaxy watches and its consistent performance. While some customers find the price to be a bit high, many consider it a worthwhile investment for the convenience and reliability it offers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work, but it was a financial learning experience. tried to take it back to the store and was told without a receipt, i showed them this and still wasnt able to get a refund. I threw it away and chalked the experience up
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for original Galaxy Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for the original Galaxy Watch but it's hard to find the exact model of watches on the box and this was what the staff at Best Buy recommend. Waste of time having to take it back
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung watch charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this model was not designed for my samsung watch. Nothing wrong with it, just not the correct model for my watch.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked, i tried the cord it came with and others and still would work. The magnetics would not stick to the watch. I had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable charger.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very unreliable. Extremely difficult to set your smart watch on the sharger. Once it starts charging then it will stop. Charger isnt consistent.
No, I would not recommend this to a friendRated 1 out of 5 stars
Virtually useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Virtually useless -- I could only get it work at all by buying a large paper clip and using that to hold the charging puck to the back of my Galaxy watch. There was no "magnetic" grip. Even then it failed to charge half the time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked once, then never again. The phone slips off of it -- there's no magnetic area. The phone finds it sometimes, charges for a few minutes then stops. Not a good buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Lin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my first cord because the edge frayed. I would reccomend it only because its the only one that goes with watch.
I would recommend this to a friendRated 1 out of 5 stars
Does not work for Samsung galaxy Frontier watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this charger for my galaxy S3 frontier watch because an employee told me that it was similar with the other models watches and it did not work so I had to return it and get a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not charge large Samsung watches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by sales person it would work for my OC28, puck was to small to charge my watch. Online help at Samsung said it would work
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung Charger Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if was an open box it probably wasn’t cause it didn’t say but my brother told me it wasn’t working and he had to move it to a specific way to charge it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great charging pad for watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with Galaxy 4 watch but this is for Galaxy 5. The watch slid down while charging.
I would recommend this to a friendRated 1 out of 5 stars
NO S3 WATCH
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for my Samsung Gear S3 watch. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AraGB, thank you for finding the available time out of your lively day to share your sentiments with us about your Wireless Charging Pad for Samsung Galaxy Watch. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Wireless Charging Pad for Samsung Galaxy Watch is compatible with the Samsung Galaxy Watch Active, Galaxy Watch Active2, Galaxy Watch3, Galaxy Watch4, and Galaxy Watch4 Classic. Please feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer. - Debra
Rated 1 out of 5 stars
Watch charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works but didn't work for my watch. Bought it to replace the charging pad for the watch and it didn't work on my watch kept saying connect to original charger
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work to charge my Samsung Galaxy Watch. Watch kept giving message to “use original charger”.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless Watch CHarger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the information stated I would be able to charge my Samsung Galaxy Watch and it does not charge it at all. I would like to return this item for credit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not charge my watch what a wasted trip for this i have a 46 mm galaxy 3 watch that is 100% useless now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TomK. Thank you for bringing this to our attention. I see you have some concerns with the Wireless Charging Pad for Samsung Galaxy Watch not working. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144505665
Have a great day.
^Charles
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. I had my watch on the charger all night and it was still on 10 percent the next morning
No, I would not recommend this to a friendRated 1 out of 5 stars
May work for correct watch model.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was wrong charger for my model of watch, even after salesman looked at my watch and read the box. Had to return.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AshAdams!
Thank you for reaching out to us. We truly appreciate your time to let us know of your concern with regards to your Wireless Charging Pad for your Galaxy Watch. We are so sorry that you have purchased the wrong charger for your watch. Let me share with you this link on how to find the right charger for your Samsung SmartWatch:
https://www.samsung.com/us/support/answer/ANS00088982/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144196633
Thank you, have a great day!
-Remie
Rated 3 out of 5 stars
Watch changer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had tonreplace my original one, works the same. Use this primarily for travel.
I would recommend this to a friend


