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Customer Ratings & Reviews

Model:
NS-PNM5003-SV
SKU:
3490013
Your price for this item is $5.99
Clearance
The comparable value price is $12.99

Customer reviews

Rating 4.5 out of 5 stars with 1909 reviews

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Rating by feature

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, price, and wireless functionality of this optical mouse. Many also appreciate its size, performance, and long battery life, while some users noted issues with scrolling and sensitivity. Positive feedback frequently highlighted the mouse's lightweight design and compatibility with various devices. A range of colors was also a plus for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,909 of 1,909 reviews
  • Rated 3 out of 5 stars

    OK but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quick replacement for a mouse that had died - this one worked well for a while, but about 6 months in, the scroll function is not quite working as it should, looks like I'll be looking for a replacement for this one before a year is up

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scrolling

    Rated 1 out of 5 stars

    Don't buy this mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work - I scroll down, it goes up, I scroll up, it moves down. I wish I had read the negative reviews. Did you know that there is a website specifically for wireless mice and lenovo computers? I have attempted to trouble shoot based on the website's suggestions and nothing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! I'm sorry to hear that your mouse is not performing as expected, please remember that the device comes with a one year manufacturer warranty that you can apply by taking the item to the Geek Squad counter at any Best Buy store. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    lasted 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, just assumed it would last. laser light seems to go out, tapping on my desk would make it come back on. Started intermittantly but is shot now. Nice thing about best buy however is insignia products can be takin back to the store durring the one year warranty. Going back today to return this and spend a little more cash on another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you want an optical mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advantage is that you don't have a wire, disadvantages are that it takes a USB port on the laptop and requires batteries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a dell touchscreen laptop, but I bought this mouse primarily for gaming, because the computer's touch pad doesn't work well with games. My first usage went fine; I didn't detect any problems. I simply plugged it in, installed it, and used it. But the second time, it wouldn't pick up any movement. I tried replacing the batteries, but to no avail. I tried using a mouse pad, but again, no success. After a brief look over the weak instruction manual, I decided to try moving the mouse closer the the USB connector, and by closer I meant literally within an inch of it. It finally started working, but as you can imagine, this is a pain to use. Therefore I would recommend finding a different mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    battery waster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have gone through 3 batteries in 10 days, works ok but it seems to burn through the batteries. I know it was cheap, but it shouldn't burn batteries that fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Accuracy/Lag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to use on job sites with my lap top and if one is to need clear and precise mouse movement on screen, then do not purchase this one. Yes it was cheap however this one is not even worth the amount I paid for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use it with my XP computer, but it would drop the signal every few seconds. Just frustrating, so returned it. Also the cursor movement setting was way too fast and I could not find how to adjust it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, stopped working after just 1 month.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one minute it was working fine, the next it just stopped working. I have to turn it off, then back on so the mouse sends the signal to the receiver.

    No, I would not recommend this to a friend