Customer Ratings & Reviews
- Model:
- 9020R
- SKU:
- 6411908
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Roku Wireless Surround Speakers' sound quality, ease of setup, and surprisingly strong bass for their size. Many appreciate the wireless convenience and compact design, although some experienced difficulties with pairing and limited compatibility with non-Roku devices. A few users wished for independent volume control. Overall, the positive feedback on sound quality and ease of use outweighs the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality speakers that are actually quite versitile. Can be used as front or rear speakers in your surround setup. They just need a volume adjustment.
I would recommend this to a friend Supposed surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not that impressed with the sound on these. Really not much difference in sound quality with these installed vs just the streambar. Better option might have been the streambar and the subwoofer.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired well & east set up with a Roku TV! I’m happy.
I would recommend this to a friend would like to return?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return these. I also purchased the TCL soundbar. And these do not operate on the same blue tooth format.
I would recommend this to a friendroku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku - Wireless Surround Speakers (Pair) for Roku TV, Roku Smart Soundbar, Roku Streambar or Streambar Pro - Black but not as good as bose
I would recommend this to a friend- Pros mentioned:Sound quality
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a difference in my living room I also have the subwoofer
I would recommend this to a friend - Cons mentioned:Pairing
Wouldn't pair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get them to pair with my Roku soundbar. Roku customer service is nonexistent. After 2 days gave up and returned them to Best Buy.
No, I would not recommend this to a friend Not as good as they used to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these speakers before, they were great now these I just bought won’t stop popping but they aren’t blown
No, I would not recommend this to a friendDid'nt work for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system didn't work with my TV. So I'm stuck with it and can't get a refund.
No, I would not recommend this to a friendRiki Dpeakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. They can’t compare to Bose but for the price they’re ok.
I would recommend this to a friendRoku speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller not as good of quality. Not able to handle large areas
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there! Thanks for taking a moment to share. We're sorry to hear that we did not meet your expectations. We appreciate your feedback nonetheless. If there is anything we can assist you with down the road, please don't hesitate to visit us online at http://support.roku.com/contactus. In the meantime, we will pass this along to the product team. Thanks! Roku Customer Advocate
Sounds good for wireless speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont have a way to disconnect if you dont want to use them at night and since I have started using them my system keeps freezing and restarting.
I would recommend this to a friendHuge difference in sound!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It truly changed the whole my perspective of enjoying a movie n my room
I would recommend this to a friendJunk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts in and out. Don't waste your money! I bought these as a birthday gift for my grandson and did not realize you have only 15 days from day of delivery to return item. Now I'm out $160. Will not buy products from Best Buy again as this is a poor return policy.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Cathie, thanks for taking a moment to share your experience with us.
We offer a suite of helpful FAQs on our website to help troubleshoot and resolve experiences just like this one. We recommend starting here—this article reviews what to do if the audio from wireless speakers drops intermittently: https://support.roku.com/article/360012217053.
Remember, when troubleshooting other audio playback issues such as clicks, pops, audio drops, intermittent stops/starts, or synchronization issues; you should first determine if the behavior only happens when playing a TV show, channel, or if it is consistent with all content. You may need to remove the streaming channel and add it back to your Roku device, or reconfigure or replace the external device.
If you or your grandson are still having trouble after reviewing the FAQ article above, please reach out to us directly at support.roku.com/contactus so that we can assist.
Roku Customer Advocate
not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth getting don't get it. if you don't have a sound bar not worth it
No, I would not recommend this to a friendNo dialogue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 1 star because even with the “dialogue” setting, no dialogue ever came out! It was a $149 background noise. Every once a while we would hear a random noise than nothing! Love Roku but couldn’t live with this.
No, I would not recommend this to a friendhot trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Random disconnects, digital sounding popping and cut-in/cut-out. Strongly advise avoiding.
No, I would not recommend this to a friendSurround Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Spent over 2 hrs with tech support trying to connect to my Riku Sound Bar and Roku TV
No, I would not recommend this to a friendAdditional speaker needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They require additional speaker to work. Without it they will not work.
No, I would not recommend this to a friendBad speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitches and sounds are late and delayed if you even get afdd
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, This is certainly not the kind of experience we would hope for you to have and this does not sound like typical behavior. Is this only happening on one channel?
Sometimes, performing a system restart on the player can resolve this. Other times, you might need to uninstall and reinstall the affected channels, check the status of your wireless connection, or contact the channel's service provider.
Nevertheless, we're here to help! Please contact us directly at support.roku.com/contactus so that we can assist you directly.
Roku Customer Advocate