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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Xbox Series S for its affordability, compact size, and impressive performance, especially considering its price point. Many appreciate the ease of use and fast load times, along with the benefits of Xbox Game Pass. However, some users point out limitations in storage capacity and the lack of a disc drive as significant drawbacks. The console's resolution capabilities also receive mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 13,198 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect companion system for PC gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to have access to older games that I’m not willing to go through the trouble of trying to make them run on my PC. Games like Red Dead Redemption, Asura’s Wrath, Ninja Gaiden Black and Ninja Gaiden 2, The Darkness, etc. it’s working out as a great companion console besides my PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Happy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for casual gamers. I use it once a month of by seasons. Get Ultimate Game Pass and play all game via cloud gaming. The small storage can only handle 2-3 AAA games at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series S may not be a powerhouse like the Series X but it’s small size, light weight, and huge library of downloadable games makes it a great addition for any gamer. My only complaint is the 500gb hard drive but I usually just delete games when I know I won’t play them for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! My boyfriend and I both bought one to game together, everything works flawlessly!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox is fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox, and I'm loving it. There are a ton of games available, and the Xbox Gamepass is cheap enough and has enough games to last a while. I do wish that the storage was 1tb minimum, but my understanding is that extra storage can be purchased separately.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great budget

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those who are wanting a system for a budget price!! Loads games quick and doesn’t hurt the pocket!! This paired with an expansion card a = so much fun !!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    10 out of 10, would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox shipped out to my house within 3 days and works great. Love the new one vs the old one I had. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s cool to buy….if you can’t get a ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh may I say it…I actually like this console. I am a PlayStation girl so that’s saying a lot. From the game pass to graphics is great! I just wish I had more space smh the controllers are super reasonable but they do stick after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Next gen rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome purchase. The speed and graphics blow me away. Down side is the hard drive size. I ended up buying the Seagate expansion card. Problem solved Game pass ultimate was a no brainer. Very pleased probably would have bought the series x but it wasn't available. No regrets here. Great purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rich,

      We're excited to hear you are enjoying your time with your new Xbox Series S Console, and even happier you've already paired with Xbox Game Pass Ultimate! It's truly the most powerful duo in all of gaming, and offers our users the ability to explore and experience all of the new titles of the next generation. Thank you for sharing your experience with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my kids birthday and loves it! Plays all their favorite games and isn’t loud or gets too hot! Don’t need to have the discs either which is nice when space is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox S 512GB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it only for Flight Simulator 2020 download. Fast, plenty of storage, and compact. Seamless purchase and gift delivery to a distant Best Buy and the email receipt credentialed the recipient to pick up the items a Best Buy in their city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandchildren 's Christmas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the XBox for 2 of my grandkids for Christmas. They moved in with me 2 states away from their home. They are happy and safe with me now. Most of their things that could be pawned were pawned by their worthless, felon "sperm donor", including their XBox! I bought this for my grandkids for Christmas. It makes them happy and warms my heart to see them happy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a release day xbox one that was always loud and starting to slow down tremendously. This console refreshed the overall feeling on xbox. It has amazing graphics! Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than our Series One S. Still has the occasional freeze, and Microsoft makes it more difficult than necessary to share games within the family, but the new generation games work with no issues, which is why we had to replace our older version. I added the expansion drive to make sure we didnt run out of space, but I have not had to use it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dynamite comes in small packages!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is impressive. Runs SMOOTH, much improved experience over the pixel pushing one X. I'd much rather run 1080p at 120fps/60fps rock solid than frame dropping like the units about to have a stroke. This Series S performs just as expected and in some aspects in far exceeding expectations!! I LOVE IT!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so glad you are loving the Xbox Series S and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The peak of affordable gaming consoles.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the peak of affordable gaming consoles. Physical copies of games are becoming a thing of the past, and this console takes advantage of that to bring a more affordable and compact gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great counsel for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was amazing for I got it for $250 is a good deal. Some stores I see go down to $200 Unfortunately, had to return the product because of its small hard drive and to purchase one would be $200 more which I’m getting close to the Xbox series x territory so I picked one of those up instead

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, microsoft never disappoints with their gaming systems

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Christmas Wish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was very hard to get and I finally got lucky and was able to put in cart and purchase with an arrival day of Dec 31st and it came Dec 24th. Merry Christmas to my grandson who thought it would come by January 26 for his Birthday. He is happy and so are we. He's such a good kid and that was one of his rewards.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive, Storage

    Rated 4 out of 5 stars

    Discless isn't better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but missing the disc is more important than I thought it would be, I use game consoles for dvd/blueray more than I realized

    No, I would not recommend this to a friend