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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Xbox Series S for its affordability, compact size, and impressive performance, especially considering its price point. Many appreciate the ease of use and fast load times, along with the benefits of Xbox Game Pass. However, some users point out limitations in storage capacity and the lack of a disc drive as significant drawbacks. The console's resolution capabilities also receive mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 13,198 reviews
  • Rated 5 out of 5 stars

    the new Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've finally set this up and I have to say, this is better than my old PC tower for gaming and even better than my Xbox 360. I can play lots of my older titles on here and it doesn't require a lot of space.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Amazing console for a great price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly great console, If your looking for an upgrade from the Xbox One S | X this is the perfect console for you if your on a budget and didn't play too many games. If you do have a big collection of games or disk games I'd suggest getting the Series X. Really the only downisde of this console if the storage but you can easily purchase more for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's not Amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was a gift for my daughter she loves it after having to wait after Christmas to get it because Amazon sent a defective one I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item caught me off guard as you wouldn’t expect anything from it in terms of performance and power due to its size but I was totally wrong! This console has the power and performance to keep up with the best of them!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Trey,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are impressed with the power and performance of the Xbox Series S. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a compact untit that is digital so no discs the have lying around. With it's ability to process the format quickly there is no doubt this a good unit for any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox gaming console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great options, plenty of memory, game disks unnecessary, love it! I decided to choose this system instead of upgrading from my PS4 to PS5 and very pleased with my decision!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Bought to replace an Xbox One S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my other half. To replace her Xbox One S, It's a massive improvement for a fair price. Though I dislike the smaller base storage that's easily and quickly filled. Along with the fact that expanding that storage is massive cost sink since you can't just get a compatible SSD, you have to buy specifically from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the series x also love it. Got the series s for the living room the price is awesome runs really nice and quite fast wish the UI was different does not feel like a new gen console when your on the dashboard

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it runs perfectly. I even tested to compared to the original xbox one, and the xbox one s and it was able to load up the game faster than the other two including getting into the match before they do

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing power and near-instant load times of your new Xbox Series S Console are some of its shining attributes. We know the pains of slow loading screens and delayed gameplay due to system metrics, and couldn't be happier to know they are a thing of the past thanks to your new setup. We're happy you are pleased with its performance! Thank you for sharing your thoughts with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to be able to play some of the Gamepass games that I wasn't able to on my PC. This more than adequately does the trick. I know it's not 4K, but it looks great on my 1440P monitors. Very happy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When paired with Xbox Game Pass Ultimate, your new Xbox Series S Console becomes one of the most advanced, portable, next-generation gaming systems currently available. We're excited you are enjoying your time with it! Thank you for taking a few minutes to share your experience. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and simple design affordable for gamers that aren't looking to spend that much but want something power had mine day one haven't had any issues runs smooth loading times are top tier would reccomend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ritchie,

      We're glad it was a good option for you! Your new Xbox Series S Console has been designed to handle all of the exciting features and gameplay associated with next-generation gaming. We're thrilled you are enjoying its smooth operation and near-instant computing speeds! Thank you for sharing your thoughts with the community. We're happy to receive your recommendation!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,everywhere was sold out but Best Buy had this option on line that they would release a few at a time to put in your cart and guess what I was a lucky one .My nephew was ecstatic Christmas morning thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas gift for someone and wow what an upgrade from the old one he had. Amazing graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 as additional consoles in the house, one for my wife and son. Allows us to play together and small enough to pack and take with you if needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this console. I would recommend to a friend. If you turn on notifications for the Best Buy app, you can get notified when they restock quicker. I would say this is a perfect office console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Flight Simulator 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the Microsoft Flight Simulator Game. I like that it comes in an all-white scheme that matches the Sony PS5. it runs a little HOT when playing. So make sure it has plenty of ventilation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good idea from microsoft to make an entry model at a lower price. ideal for 1080p 60fps gaming with either game pass or external storage etc. no disc

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Fast and efficient. Controller sucks though.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    This + game pass = excellence.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entry level next gen console is a dream machine. Pair with this game pass and it’s potential is unlocked. Be mindful of the internal storage however as it only comes with 384 GB of immediate use

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the new xbox. The graphics are amazing...especially since this was an upgrade for us from a 360. I like the ability to try different games through game pass as well. I did waffle a little between getting the s or the x as we have a lot of games that we won’t be able to use now but for the price we decided this was a better fit for our family. Overall, the kids love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that your kids are loving the Xbox Series S and that your family is happy with the upgrade to it. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft