Customer Ratings & Reviews

I have been looking for an Xbox Series X for the past 10 months. I would find one online only to have it say sold-out by the time I could check out. I got lucky and was able to purchase one online and finally get to check out. I have owned each version of the Xbox from the 360 through the Series X now. I will say that the Series X is a beast compared to the One and the One X. I have not had any problems with it other than running out of room on the hard drive for the Series X enhanced games. It is a lot bigger than the previous versions of the Xbox and will take up a little bit of room on your entertainment center, but it is worth it for the graphics and speed.

This thing is a beast! It was a toss up between this and the PS5 and I'm honestly glad I went this route. 4k gaming like its supposed to be! Now I know its no where near a PC setup, but for a console this thing is setting the bar. Quick resume feature is pretty cool, and you can have multiple games queued at once. Load times are almost non-existent, and downloads seem to go rather quickly, but that may vary depending on your ISP. The graphics are incredible! 4k gaming at 60fps is amazing. One of the biggest selling points for me was the backwards compatibility spanning all the way back to some first gen titles. If you're on the fence on buying this, just do it! You wont be disappointed!

Works great. Best Buy had it in stock when we came. Glad husband can play the games only available for this series. Only downfall is that there are games exclusive to this, that he couldn't play before. Great 4k quality though.

I used to play on a Xbox One S before I switched to the Xbox Series X. First things first, the quality and gameplay are a massive upgrade compared to the One S, everything feels smoother. Loading into a game is way faster, maybe 90% faster. I also noticed that my download speeds match my WiFi plan. I have a 500 mbps plan but on the S I would get around 250 whereas the X gives me around 450. Not sure if it’s just my console but my friend also had the same problem. Now to the cons you could say. The X is big so if your old console is in an area with little vertical height, good luck. I was going to put it where my old S went horizontally but it was to big. Another thing is that when you switch to the X, your games become X|S compatible, in order to achieve better load times and gameplay. The issue is that they have to be in the internal storage. Meaning your external storage device is almost completely unless. Now there are some games like Ark that can be played in the external storage but most games require internal storage to be playable. A semi work around would be to just transfer the games back and forth between the two storages has that’s much faster then uninstalling and reinstalling. My honest advice is if your running the Xbox One, you should think about upgrading but with the S you don’t have to as of right now. I really didn’t need to either but I had some cash saved up and decided to buy it. My S is still operating and in almost top condition. The loading time wasn’t really a deal breaker with my S. I play for my enjoyment, I’m don’t really care as much about the 4k, 120 Hz, and stuff like that. Honestly, I can barely tell the difference. If you made it this far, thank you and I hope you have come to a decision.

If I could this would received a 4.5 star. The system is more compact than I expected but it is still not really pleasant to look at. Playing games is excellent. It is quiet, fast. A pleasure to use. My biggest disappointment with this and PS5 is the size of the SSD and the cost to expand it. At least with the cloud gaming (if you have game pass) it cuts down on the downloads you would otherwise be doing just to test new and different types of games. I wish they would have made the jump to SSD for the One X but I suppose it would have taken away some of the wow with the Series X. I am looking forward to see what they come up with next.

Newest edition to the Xbox family of Systems. The model is the more powerful disc model capable of up to 4K @ 120hz gaming. Xbox has backward compatibility with Xbox One family of systems, meaning it can play games from the Xbox One family of systems, and even a select amount of games from the Xbox 360 family of systems. The older games are enhanced with better graphics, performance, and loading screens are significantly reduced. The system is also compatible with Xbox One accessories. This version of the Xbox Series family can play disc based games as well as digital. Paired with Xbox Game Pass Ultimate, owning an Xbox gives a nearly an unlimited amount of games to play. Purchase and enjoy!

I enjoy this console a lot. Coming from using the old PlayStation 4 to this has been a nice difference in both the processing and visuals. I was a big Halo enthusiast growing up so going back to the Xbox has been a great throwback feeling with a futuristic feel with the new design. I would definitely suggest buying one through Best Buy as they have great warranties and deals that come with consoles and their connecting devices.

I felt really lucky to snag the Series X, but while I was waiting for delivery, I started seeing YouTube reviewing with miscellaneous complaints about the Series X. I had upgraded from the One X and became concerned I might have made a mistake. I should not have worried! So far, my Series X experience has been flawless. The unit was easy to setup and it automatically detected the correct settings for my TV. I have the Series X connected directly into my Yamaha RXA 2070 receiver (Atmos) which then passes the signal into my LG OLED TV (4k with Dolby Vision). Even though the TV has a 120Mhz refresh rate, it does not have HDMI 2.1 support, so it cannot display games at 120fps. When I loaded Ori and the Will of the Wisps, the game was automatically updated for the Series X. The screen displayed that 120fps wasn't available, but that it would be upscaled to 6k @ 60fps. The picture is drop dead gorgeous, and the performance is breathtakingly fast. Enormously faster than the One X. I also tested Red Dead Redemption 2 which has horrid load times. Again, enormously faster. Both HDR and Dolby Vision work fine with games, as does Dolby Atmos. I then tested the Series X as a bluray player. This is the center of the negative reviews for the Series X. But I had no problems with my unit. The disk drive is quiet. A slight whirring, but no chatter when spinning disks. The heat generated is no greater than the One X. The vents do expel very warm air, but not hot. I played 4k movies, standard HD blurays at 1080p,and older SD DVDs. All movies played beautifully. Again, Dolby Atmos and alternative audio formats all worked as they should. The fly in the ointment is that movies will not display Dolby Vision, though they will display HDR. Hopefully Microsoft will fix this in a firmware patch soon. But there aren't many 4k videos that currently support Dolby Vision, so I can wait. One of the big critiques of the Series X that did worry me is that it doesn't display pure black. Since I paid a lot for an OLED TV to get pure black, this was an issue. Turns out it isn't a problem. Both games and movies display what appears to be pure black. If it technically isn't displaying pure black, my eyes cannot detect it. And I'm really picky about audio and video. Okay, long review! Here's the punchline: the Series X has one, hopefully temporary, downside - - not displaying Dolby Vision with movies. That's it. Everything else is great. I'm very pleased with the Series X.

First, let's talk about the design. The Xbox Series X is a sleek and sophisticated console that looks like it came straight from the future. Its monolithic form factor is not only aesthetically pleasing but also serves a purpose: it's designed for optimal cooling and airflow to ensure that the console can run at peak performance without any overheating issues. And boy, does it deliver. I've been playing games on this console for hours on end, and I've yet to experience any lag or slowdowns. The controller is also a thing of beauty. It's comfortable to hold, responsive, and features a new "share" button that allows you to capture and share screenshots and videos of your gameplay with ease. The haptic feedback and adaptive triggers provide a new level of immersion that truly enhances the gaming experience. But what really sets the Xbox Series X apart is its power. With a custom-designed processor, the console delivers up to 4K resolution and 120 frames per second, which means you'll get buttery smooth graphics and lightning-fast load times. And if you have a TV that supports it, you can take advantage of the console's 8K capabilities for an even more jaw-dropping visual experience. Of course, all of this power and performance comes at a cost, and the Xbox Series X is no exception. It's not cheap, and it may not be the right choice for casual gamers who are content with their current console. But for those who are serious about gaming and want the best of the best, the Xbox Series X is a no-brainer. In conclusion, the Xbox Series X is a true powerhouse of a console that delivers on every front. Its sleek design, powerful performance, and immersive features make it the perfect choice for any gaming aficionado. If you're in the market for a new console, the Xbox Series X should be at the top of your list. Highly recommended!

Great graphics, speed, and easy set-up. Have owned several generations of xbox and this is by far the best. The controller is amazing.

I’ll start by saying I’m not a big gamer. As I’ve gotten older, life gets in the way and I just don’t have time. I grew up in the 90’s so that means Nintendo, Sega, GameCube, and of course Ps1. I had a Ps2, Wii, and 360 later in life. I bought a ps4 around 10 years ago and that was it. I wasn’t impressed with the lack of games, the cost of games, and just wasn’t a fan of the design. Let me tell you, this Xbox changes everything. The design, functionality, ease of use, and the quality are definitely there. This is how gaming should be! I have all of my media in one place, streaming, games, music etc. I can use Microsoft Edge if needed. The biggest thing for me is the Xbox ecosystem. I never got into online gaming on my PlayStation, I was old school and bought all of my games. I didn’t know that there was “cloud gaming” aka streaming. For someone like me, the ease of streaming games for free “Xbox Ultimate” is the best. I can try a game by streaming, then decide to download if I like it. I get bored with a game, just find something else to play by pressing a button. It’s so convenient. It’s almost like Netflix, scroll until you see something you like, press play, and your playing a game. The UI is beyond explanation. With a system like this, idk how Sony or Nintendo could compete, or why they would need to. If there was never another system made for gaming, I would be ok because this Xbox is perfection. For $500, it is a steal.

Let’s be honest — my Xbox is a beautiful, soul-sucking machine. I bought it thinking I’d play casually… now it’s a full-time commitment I never signed up for. This thing knows exactly how to pull you in: quick loads, smooth graphics, and just enough dopamine to keep you saying “one more match” until the sun’s up and your dreams are crushed. Performance-wise? No complaints. It runs like a dream, barely makes a sound, and the controller feels like it was designed by the gods of procrastination themselves. I tell myself it’s for stress relief… but let’s be real. It’s a time thief in 4K. Sometimes I stare at it and whisper, “You win again.” 10/10 would sell my free time to it all over again.

The Xbox series X is probably the best gaming console on the market right now. It runs all my games at 4k 60 or 120 fps and it hasn’t lagged or had screen tearing once even with the storage almost full. It’s super quiet and I really recommend getting this if you’re looking for a good, affordable console.

I’ve played my series X more than any previous XBox I’ve owned by a long shot. I really love the quick resume feature that most games have that lets you quickly switch between games or get right into playing when you power in the console. The console is also very quiet and I like that it blends in better and is less, “look at me” than my PS5. The only downside is that there isn’t much in the way of new games or exclusives like you’d find on PlayStation. But those will come And if you have a back catalog of XBox through XBox one games, most of them are backwards compatible. I also recommend getting GamePass as a way to try lots of games.

The gaming console offers a remarkable visual experience with its impressive processing power. Its quick loading times significantly enhance the overall gaming experience. The console's design is sleek and modern, complementing any entertainment setup. Moreover, the extensive game library provides ample choices for every gamer. Overall, it is an outstanding console that delivers exceptional performance and entertainment.

Ordering and picking up the Xbox was a breeze. I am a fan of the slow rollout Best Buy does for items in high demand, I hope that trend is used for the RTX 3080 graphic cards when they are back in stock as I am still struggling to find one anywhere. As far as the Xbox Series X is concerned it is lightning fast and lets older games shine with higher framerate, resolution and even texture quality. Game Pass is a no brainer for anyone who owns a console from the Xbox family, but with the Series X it provides tons of different games to mess around with as we wait for more next gen games to take full advantage of the hardware. Now for some drawbacks. The console has a habit of hard crashing in almost any game (could be just me, but I saw similar issues online). The speed of the console allows you to get right back where you were after a crash so it mitigates frustration, but no one likes to crash in the middle of an online match or when you haven't saved in a while for a singleplayer game. All-in-all the Xbox Series X improves upon the strong foundation Microsoft and Xbox set in place by the end of the Xbox One generation, which is impressive considering how poor that generation started. If you are interested in getting into gaming yourself, want a gaming console for multiple generations, or if your curious about the value of Game Pass, it is hard to go wrong with an Xbox Series X this generation. Simply more bang for your buck, from hardware to software. Excited to see what games become these consoles defining pieces!

Amazing console and awesome customer experience from Best Buy. Only site I was able to legitimately get through and purchase console without being overwhelmed by bots. The console itself is a great quality of life upgrade from the previous generation. Not so much of a revolution as perfecting many of the details from the last gen. Nice design, quick resume of games, fast loading, cool controller, game pass, a lot of attention to detail. Completely silent when running games. Compared to my PS4, which was as loud as a vacuum cleaner running down later titles, this is a big deal to me. Highly recommended, and I appreciate the customer experience from Best Buy.

Definitely a product of the future. I'm more of a PC gamer, but I've always kept up with Xbox. I love the cross platform cloud system and game library. Also, very easy to just turn on for a quick round of COD or Madden. That being said, I've owned the original Xbox One, the One Elite (if yawl remember that), the One S and the One X. Every time I use this console, the load times surprise me. It never gets old. The graphics are top notch. Very impressive system for $500. The expandable storage card was a must for me.

The graphics are great, and it runs super fast. I love playing old and new games with Game Pass. It's quiet and smooth, making gaming fun. It's a bit big, but worth it for the power. Highly recommend!

I'm really impressed with the Series X and pre-order pickup at Bestbuy. Pickup was scheduled and only took a few minutes. The console itself is amazing. It feels very solid and runs quiet even when under load. New games look great and have additional detail over what you would see on previous gen Xbox One X (which already looked very good). Older games run smoother as well and it was nice to see all other Xbox One and 360 games I own work great. Improved game load times were a plus also. The new controller has a few minor refinements and feels good overall. Only thing missing that I was hoping for was the ability to play Dolby Vision UHD discs.