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Customer Ratings & Reviews

Model:
RRT-00024
SKU:
6478033
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Customer reviews

Rating 4.9 out of 5 stars with 37106 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 37,108 reviews
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    BF is in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for christmas and all I can say is he seems to love it. He says its much faster and he loves the new controllers that come with it. It can go horizontal or vertical so were able to fit it better on our entertainment center. Hes a gamer so if he loves it, well, it must be pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    The new Xbox is very effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a powerhouse for a gaming console, especially compared to the older Xbox consoles. While it might be large in size still, it’s fun to look at and the 1 TB option is definitely the way to go if you play more than 3 games religiously. There’s no way Bill Gates invented this Xbox! Huge credit to whoever did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from the Series S, I immediately noticed crisp visuals, smoother frame rates, and faster loading into games. Whether I’m launching a game, resuming from “Quick Resume”, or navigating menus, the experience is tighter and more seamless. There were absolutely no bugs or quirks from day one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The most powerful gaming console is here!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX Series X was everything I was hoping it would be! This was a massive upgrade over my original launch XBOX One. I can finally experience 4k gaming which looks incredible and the system never skips a heart beat with butter smooth consistent frame rates. Launch titles may be limited as of now, but that doesn't mean you don't have anything to play. With hundreds of games to choose from with its backwards compatibility from all generation, you have no shortage of games especially if you have a Game Pass subscription (which I highly recommend). Nonetheless, there are still a handful of launch games that can utilize the power of the Series X including COD Cold War and AC Valhalla, while also optimizing previous gen. games such as Forza Horizon 4 and Gears 5. I can't wait to see future exclusives such as the next installment of Forza and Halo and how they utilize the power of this console. Overall, I love everything about the Series X. From the minimalistic matte black design, the familiar controller, and the blazing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Unmatched Gaming Experience with the Xbox Series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X 1TB Console is phenomenal. Its lightning-fast load times, stunning 4K graphics, and expansive game library provide an unmatched gaming experience. The sleek design and powerful performance make it a must-have for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    XBOX X, great platform, take it on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term PlayStation owner ( and original XBOX/360) review: This system is great, great for travel( in my opinion better lasting as compared to the XBOX S) I decided to trade in for the X because of its overall performance. The S was really only good for on the go if you’re not trying to pack too much to go along with wherever you go. However, the X isn’t much bigger and still performs just as great, and can dissipate heat. With the 120hz output and the right TV connect to it, you’ll get the great frames to pair with gameplay. I own 3 gaming computers with similar if not higher frame rates, and this Xbox can keep up! I have an Amazon purchased cooling/charging stand to help with organization and with a couple hours of straight gameplay, no stutter or need to turn off because of overheating. The only thing I say that Microsoft store should do is clean up their UI in their opening menus, it’s not exactly the cleanest of organization but you’ll learn to get around through their Game Pass and other menus.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Notable Improvement Over the One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending eight years between the Xbox One and One X I can say this has been a worthy upgrade. I love the quick resume feature and load times are really fast in general compared to the One X. Xbox Series X games look incredible on my 4K TV and it’s really smooth. To get all this for $500 is a great deal compared to what it would cost to build a PC capable of similar performance. It took me 6 months of trying to be able to finally get the console but it was worth the wait.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brendan,

      Thank you for your patience! It's great to hear that you got a new Xbox Series X, and that you're enjoying its powerful performance and new features. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new system! You can definitely notice the speed difference when it comes to going in and out of games and the less time it takes for matchmaking and such. Would definitely recommend to upgrade if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome upgrade over the last gen.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming machine. Games load fast, the system is SUPER quiet, and it's quite powerful. The controller is also super!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Can't wait to play it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing to finally get this and play all my highly anticipated games. The graphics and performance are all great and quick resume is pretty amazing aswell. Can't wait to play all the new games coming out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the upgrade and wait (Fall 2020)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLTR; I was finally able to secure an online order before Xmas and the wait was worth it. The hardware upgrade alone is enough of a reason to consider buying the Series X. I recommend this console for any avid Xbox console gamer who has a 4k display who plans to watch or use the disc drive. Pros: So far there isn't any new games for the Series X or S, but the current games that are optimized seem to run great for a console. Even older games that aren't optimized are running well on the new hardware. The console is quite and heat management seems to be working as expected. You can use you existing USB external HDD from your Xbox One with the Series X/S. So I'm only adding optimized Series X/S games to my internal SDD while leaving all my other games on the external USB HDD. This is a plus so you don't have to buy the expansion slot card until you really need it. Cons: Nothing built exclusively for the Series X or S are available as of Fall 2020. This isn't a huge downer but it means only current and older games optimized are able that use some/all of the new features. The box itself is bigger than the Xbox One X and S. So it may new fit with your current media center. Note: My current display setup is a Samsung Q80T and the visuals are solid. I suggest getting a display that supports 4k (forget 8k for now) and all/most of the other technologies (HDR, Auto Low Latency Mode, HDMI Variable Refresh Rate, AMD FreeSync) that are now available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, Thanks for sharing such an in-depth review. We're glad your games are running well on the new system and that you are enjoying how quite and cool it runs. Have a great one, Nelson
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox ever !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoothest and quite it Xbox I ever had. Cost a bit but I recommend, would love to have 2 TB storage but buying an external hard drive works to. Thanks Best Buy for having it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Xbox Series s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerful gaming console, featuring impressive hardware that delivers high-quality graphics and fast load times. The inclusion of backward compatibility allows users to play a vast library of Xbox One, Xbox 360, and original Xbox games. The Xbox Game Pass subscription service enhances the gaming experience with a diverse selection of titles. The Series X's design is sleek, and its quick resume feature adds convenience for switching between multiple games. However, its large size might be a consideration for some users. Overall, it's a top-tier choice for gamers seeking a cutting-edge console experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    New Xbox review ! Love it and love Bestbuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. It works faster and smoother than the Xbox prior to this new model. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Things and Bad Things!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox One X to the Series X, main reason is that One X does not have Gigabit support via Wi-Fi or Ethernet. One note to make, in the pictures, the Series X looks to be small, it is not, I had to move equipment around in my entertainment center to make room for it. I know I should have looked at the dimensions in specs, but I didn't. Not that big of an issue, just a FYI for the reader. Setup and connecting to Wi-Fi was easy enough. With the new processor games and or apps load very quickly! I did not really notice much difference between the X screens, meaning main screen and subsequent app screens and the One X. Of course, all of my cables are ultra highspeed ethernet cables, so the data throughput is about the same. In order to take advantage of the HDMI 2.1 speeds (48 Gbps) your TV and AV receiver must have HDMI 2.1 inputs and you must have HDMI 2.1 HDMI cables. In my case, my tv and receiver and cables are HDMI 2 hence the screens not looking that much different than the One X. I really did not want to spend several thousand dollars to upgrade my TV, AV receiver and cables so I settled for HDMI 2. BTW, the Series X does come with 1 HDMI 2.1 highspeed cable, one less for you to buy if you upgrade your equipment. Another issue I found, Wi-Fi speeds. My internet connection is 1.4Gbps; when I connected the Series X to Wi-Fi, my download speeds were in the 200 or less Mbps range, usually less. For reference, I have a Netgear Orbi 960 802.11ax Mesh Wi-Fi6 system with speed tests showing 1,400+Mbps (1.4Gbps). I spent several hours on the phone with Xbox support and Netgear. Xbox had no solutions, NexGear's response was... "Please be informed that the Xbox Wi-Fi client is not an AX, it is only an AC. This could be the issue since they are under a different protocol as advised by the expert from the higher department. The Orbi System is operating in AX (Wi-Fi6)" I think there are other issue with Wi-Fi on the Series X as I have a 2019 Dell laptop, 802.11ac, speed tests show 580Mbps + download and a 2016 vintage Samsung tablet that has download speeds in the 250Mbps +. A 6-year tablet that downloads faster than a state-of-the-art Xbox Series X? I did connect a Cat8 50-foot ethernet cable to the Series X and got 750Mbps download. Problem is it would be very difficult to run an ethernet cable from my router to the Xbox, too many walls to go through. I cannot simply leave the cable on the floor, 2 reasons, 1. It would not look good and 2. My dog would have the cable in pieces sooner than later. If you are not willing to spend thousands of dollars upgrading your TV and AV receiver to HDMI 2.1 and are willing to settle for the same resolution you would have with HDMI 2, and the slower download speeds via Wi-Fi, take the plunge. If you already have HDMI 2.1 you are halfway there, you just have to deal with the slower downloads. You might have different results with another type of a Wi-Fi system meaning no 802.11ax or Wi-Fi 6 because the Series X does not support either. One last thing, when I was connected via ethernet, and tried to download game updates, it started at 500+Mbps download but within a minute or less I was downloading at 1.5Mbps slowing to Kbps on and off. 100GB download, 3 days! Xbox servers might have been really busy, I checked online, Xbox said up and running no problems, but nothing about server load. That's it, hope this helps anyone looking to buy or upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Faster Console This Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast dashboard interface even with the criticism that it’s still the old dashboard. The Quick Resume Feature is the ultimate deciding factor for me. It’s just a very powerful console. It can shuffle up to 5 games with ease. It will also restore you to your last view when jumping between games. One of the best of things about it is the including of Game Pass for 3 months for $1. The variety of games is just overwhelming and gives you plexibility as a gamer who wants to explore.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Excellent upgrade from prior Xbox's

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the Xbox One X and well worth the money (if you can actually find one). I havent had any issues with my unit since the summer but it does get a little hot at the top, so make sure you have good ventilation and airflow for the unit. Definitely don't lay anything on top of it. New controller is also a pleasant upgrade. Game switching within the OS is where it's at IMO, easily the best thing about the new units.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox X is Worth It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned an Xbox S for a while. My Xbox One was reaching the age where I was considering replacing it. We saw a great deal for the Xbox X. Wow! What a difference. Speed, solid performance and an easy set up. I’ve been working with game systems for many years and this is by far the best!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it - I am primarily a PC gamer but the XBOX Series X is very much a PC-like gaming device. The fact it can do Ray Tracing is definitely impressive - especially considering the stand alone cost of RTX level video cards. The ability to remote play on different devices is also a huge plus for me. It is fast, powerful and very easy to use; the ability to attach external drive storage is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The Xbox Series X is Next Gen gaming redefined.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X takes Next Gen gaming to a whole new level. Microsoft has done it again and this gaming system is a true beast. The quick resume feature is amazing and allows you to swap back-and-forth between games instantaneously. The design of the console with its tower like design looks very very cool. The graphics quality and fluidity of character movement looks spectacular and the much anticipated return of the Master Chief next year will make this a truly INFINITE experience.

    I would recommend this to a friend