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Customer Ratings & Reviews

Model:
RRT-00024
SKU:
6478033
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Customer reviews

Rating 4.9 out of 5 stars with 37106 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 37,106 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Next great gaming machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, super quiet while running. I love the ease of adding additional storage. I'm glad they kept the UI the same. Faster load times, amazing graphics. I wish the base stand came off because I have to have mine on it's side. Now all we need are great games coming to Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Starfield Gateway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought one just to play Starfield. Currently waiting on release day but i signed up for game pass to check out some games while waiting. So far Ive been very impressed with the cloud streaming. Being able to just browse games and check them out no download needed is awesome. I played fallout 4 just streaming and had zero issues. Looked great and nothing glitched. To be streaming a game of that size in 4k without having to download to the hard drive blew my mind. Ive only owned playstation for the past 10+ years but gotta say xbox are doing something right here. Wouldnt have bought if Starfield was released on playstion so thank you Bethesda. It Just Works

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Microsoft Xbox Series X 1TB Console - Carbon Black

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerful console with stunning 4K graphics and fast load times thanks to its 1TB SSD. The sleek Carbon Black design looks great in any setup. With Xbox Game Pass, you have access to a huge library of games, and it’s backward compatible with many older titles. The user-friendly interface and comfortable controller enhance the experience. Overall, it’s an excellent choice for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS fanboy - love this Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every single PlayStation since the original, so this is my first real foray into the Xbox world. I couldn’t decide between the Xbox and PS5, so I wound up getting both. The Xbox controller has always been my least favorite part about it, but it feels like they’ve trimmed it down so it feels better in my hands. I also like the overall look of the console. Some say it’s too basic. I like the look. I have yet to play any discs on it, but I’ve taken advantage of the insane number of awesome games in the Game Pass Ultimate library. If you can’t decide on which console to get, do some research on Game Pass. If you want even just a handful of the games in the collection, its a no brainer. And don’t forget Halo Inifinite is scheduled for release later in 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best console so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had more time to play games. I had a PS4 before this and game load times were a drag. This console has the best features I have ever experienced. I wish there were more games that leveraged the technology this thing has... this thing has been out for a few years and we have yet to really experience it. Quick Resume is so good but it does crash from time to time. Loading times are nothing compared to earlier consoles. My three gripes the storage expandability options and the fact it took us this long to get solid state storage solutions in gaming consoles. 1TB is too small. One more thing to note... the form factor. Very convenient size fits just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series Business!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one and couldn’t be happier... wasn’t crazy about the design before release but when in person it’s pretty cool to look at. The quick resume feature is cool on the games that allow it, great graphics and it’s easy to set up. I’m really looking forward to new games.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Graphics look great. New controller feels and plays great. Does give off plenty of heat on top. Be careful where you position or place it. Allow adequate ventilation. I have temperature regulation fans in my tv console stand to ensure this and highly recommend one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his Xbox and it has surpassed his expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing Upgrade, Needs more Next Gen Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure the upgrade I needed. Load times on last gen games are instant, and runs most games better. I would recommend a newer tv so you can get the most out of the machine. If you don't have a 4k tv you wont see much of a graphical improvement. The controller is very similar to the xbox one controller, the share button is nice, and the grip is better on the back and triggers, but the best improvement so far is the d-pad. The best part of this new console compared to its competitor is the backwards compatibility with xbox, xbox 360, and xbox one games. As a bonus if you pay to unlock developer mode on the xbox (check youtube) you can even play emulated games as well including playstation 2, gamecube, etc. Overall an upgrade much needed. Only con is that it needs more next gen games, but thats what happens with most new consoles, needs a year or two to really see the true power. Only con at the moment is purchasing one, it took me a month, but bestbuy hooked me up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you were able to get your hands on the Xbox Series X. We are loving that you are loving it and its backwards compatible feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun fast and great graphics. I have not put the controler down simce i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Worthy Heir to the Xbox Franchise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I can say. I was lucky enough to get one during one of Bestbuy's refreshes. First off, big thanks to Bestbuy for even allowing folks to get one. I appreciate them not allowing bots to just scope up all the inventory unlike Walmart and Target. As for the console, it reminds me of a subwoofer. It definitely does not look like the previous Xbox One X and it definitely runs faster. I love the 1TB SSD. Load times and performance are very noticeably faster. I brought this version so I could have the 4K Blu-ray player. In terms of gameplay, it seems to run cooler and does not make as much noise. The UI seems more refined. The cool thing is that a lot of Xbox One games get an enhanced feel and you can tell. All in all, despite the price, it is an upgrade. Hopefully, we will start seeing some real 8K content. I actually upgraded my smart TV just for this console alone. With 4K smart TVs going down in price, you will need one to really appreciate this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing, such a great console. Ive been an Xbox player since Black Ops 1 dropped and it has always lived up to my standards. If I could I would make it 10 stars!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Another Great Console from Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Xbox Series X. I've owned every Xbox console since Microsoft got into the video game business with the original Xbox console and this one is almost perfect. While a simple design, the console looks very clean and a nice addition to my collection of electronics used in the living room. The load time is incredibly fast and a much-appreciated upgrade from the previous consoles from earlier generations. The new controller is a slight upgrade from the controller on the Xbox One and very comfortable to play with. My two favorite things about the new Xbox Series X are the availability and performance of GamePass on it and the backward compatibility of games from previous systems. You can play on it almost every native Xbox One game, currently 568 Xbox 360 games, and 39 original Xbox games. I'm definitely glad I bought this system so early in the new generation period and highly recommend it to anyone who loves to play video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate you taking a few minutes to share your story with us! We're happy to have you as a loyal customer, and are delighted to know you are enjoying your time spent with your new Xbox Series X Console. From the clean design features and overall aesthetic, to the optimized computing power and comfortable controller interface, we're glad you like what you're seeing. Thank you for sharing, we're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Fast, quiet, fun.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed alone won’t make you want to go back to the previous generation of consoles. A week playing will be enough to spoil you. Also, the quick resume feature is a very a nice addition and the updated controller rounds out an all around great package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do Not Regret - So Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on Nintendo systems for forever so it was a bit of a learning curve getting used to the buttons control orders on the controller, but this runs very efficient and smooth. The console is quiet and although bulky, adds a nice look to it. Game quality is awesome; something I would expect from Xbox. Best Buy had the best price for this product as well and trust me, I did A LOT of price checking and research. Geek Squad protection plan was added to it - I honestly wouldn't buy anything without it anymore since they are so efficient and thorough with what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The powerful Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Xbox series X, well I’m an Xbox fan and I like the series X because it’s powerful when it comes to gaming. The Series X has this gaming feature called “Quick resume” goodness that is it, that feather on Xbox is just unbelievable. It makes switching from one game to another so easy and fast and the graphics that this console has is just top notch I mean this is the true definition of a next gen console and Best Buy did a good one for having them on sale, Bravo! Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation User Turned to Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super fast and is a brick of a console! When I first unpacked this thing, it was huge compared to every other gaming console I’ve purchased. The load times for games is quick thanks to the SSD and the graphics, even on my TV that doesn’t support HDR, are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An all around great console buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great. I highly recommend it if you already own Xbox games from previous generations. The ability to play almost all your games in form of discs is amazing. The design is nice, it fits almost anywhere, it's fast, and super accesible and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t played Xbox in years the last one I played was the original Xbox 1. The graphics have improved quite a bit and the load times were much faster. The console is no where near as big as I thought it would be and it is a lot nicer of a design than I thought before opening it. The controller is the same as the last Xbox 1 I had pretty much not much of a change there. I did also purchase a ps5 and it feels much more of a next gen console with their controller. That is the only reason I am giving this 4 stars. It doesn’t seem like that big of a jump from a console I last played that was made in 2013.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An Absolute Beast of a Machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting a huge improvement from this system since they weren't going to update the OS.... but what an incredible machine! Super easy to get up and running and lightening fast. I can load games in a quarter of the time my One X did and you can have multiple games running without interruption. I was playing Valhalla and my kids wanted to play a trivia game, after that we watched a movie on it. I went back to Valhalla the next day and picked up exactly where I paused it, no loading needed. The graphics are on another level compared to my One and One X. A quick calibration tutorial on the Series X and I was blown away. Valhalla looks absolutely gorgeous! Then I tried Ori and was completely amazed at the colors and detail. I am bit of a video connoisseur and audiophile and I can tell a huge difference with even watching movies and shows on this machine. I haven't been able to get a hold of a PS5 yet so I can't tell you the difference in that scenario.

    I would recommend this to a friend