Customer Ratings & Reviews

I'm absolutely blown away by this system. Comparatively to the Xbox One, it's a huge step up. I've compared some of my games between the One and XSX and the load times are much better, graphics looks better, and the controller is a huge step forward. Absolutely great.

This monolithic console can’t be beat. Along with gamepass and a slick design, it is definitely the console king. Couple it with gamepass and you’ll be unstoppable. As a plus this monster is quieter than any gaming pc you can build!

The latest and most powerful Xbox console manages to improve upon its predecessors, not only in performance but also with several quality of life additions. I had an external HDD with all my existing games from a One X and for the most part I was able to just unplug it from the old and right into the new. Games that were marked as optimized for X and S didn't make a seamless transition however. In one instance Borderlands 3 was completely graphically corrupted after I had moved it from external to internal drive. Nothing seemed to fix the problem so I uninstalled and reinstalled to get it to work. It now works as intended but I did waste several hours reinstalling the entire game with all DLC. Some of the new features such as Quick Resume are amazing when everything is working as intended. But, I find that the games that support this feature aren't necessarily delineated and even if the feature is supported doesn't always work as advertised. In my experience it performs properly 4 out of 5 times across several different games. It seems most reliable when switching between 2 or 3 titles. Despite growing pains that Microsoft's flagship console is experiencing there is plenty to love here. Backwards compatibility runs as expected and many titles have enhanced graphics and fidelity. The dashboard is much snappier than previous generations and all games seem more responsive thanks to all that fancy hardware under the hood. As an established Xbox aficionado I am happy I purchased the Series X as it perfectly accommodates previous titles as well as controllers and accessories. I feel that there is more value to be found here for existing Xbox fans but without any truly new first party games at launch there just doesn't seem to be a reason for staunch Playstation fans to dip there toes into the Xbox ecosystem.

I bought this item for my grandsons so that they wouldn't have to keep transporting theirs from home to my house best thing I ever did. However, this item works so well, no problems.

Bought this as an open box labeled "excellent" condition. Description matched the item. Have been using it for about a month now and no problems. Came with everything I needed as well (cables and controller).

This console is so quiet that you cant even tell that it's on. Super fast and the graphics are out of this world good. Pick this baby up.. if you can find it. Don't feed the scalpers though. So many next gen features on this that it truly brings a smile to my face!

Best Xbox I've ever purchased! Very easy to use and set up. Performance is incredible. It is very quiet it even when playing demanding games. Definitely has lived up to the hype! You can use your old xbox controllers with the Series X! Worth the purchase!

Great console, has everything a person can need l, and is super fast and easy to set up

I was so fortunate to luck out preordered this. I love the Xbox console series. It's a sleek and powerful monolith. From the packaging, which by the way is such a treat to open, to just navigation, I am so impressed with Microsoft on this one. This is an investment system - we're awaiting some of the amazing games that will come over it's lifespan. With the purchase of Bethesda, we have Skyrim and Halo games on the horizon. In the interim, gamepass gives 100s of games! I've already poured over 40 hours into Valhalla and the graphics are incredible. The biggest thing here is the load times - you dont even have time to text people it loads so fast! Love the system - zero regrets on going with Microsoft over Sony, and look, I think if you can get a PS5 or Xbox series X right now, you're lucky! Console wars are dumb, this is a must have system so jump on it if you are fortunate enough to find one.

Have used the system for 3 months so far and it is slowly becoming my go to for a majority of my games. Load times and switching between menus are lightning fast thanks to its SSD. Features like quick resume which allows me to have multiple games open at once and switch to them at anytime are the kinds of features that are truly next gen to me. Smart delivery is another feature that streamlines the process of making sure I get the best looking version of the game I’m playing without having to double check or accidentally downloading multiple versions of a game. Coming from a One S the difference is stark and is a great solution for those who want high fidelity gaming on their TV without having to spend thousands trying to match the same quality and resolution on PC. Also game pass is a great way to try loads of games without breaking the bank.

I’ve been with X Box since the 360 and I’m very happy with the Series X, the system is reliable and the graphics are great!

Disregard the negative reviews from PS5 fanboys (who either don't even own the console or are hypocrites). This is an awesome next level game console. Upgrading to this from my One S is amazing. 4k graphics are great but the real improvement is definitely the increase to 60fps. Everything that I've played so far (Borderlands 3, Jedi Fallen Order, Gears 5) looks so much smoother and realistic. Load times are at least cut in half and in some cases 5-10 times faster than on the One S. I agree that this console is a little ahead of the current selection of games available for it but I'm very confident that developers will be releasing games that are able to showcase more of XSX's capabilities. Very impressed so far and I'm expecting more games to play over the next several months. Especially Cyberpunk 2077. If you can find one buy one (just not from scalpers taking advantage of the current shortage).

I have shopped with Best Buy for over 25 years now and have always been very happy with them. They have always taken care of me very well anytime that I have ever had an issue with a product and have provided me with exceptional customer service,courtesy,and the utmost professionalism. Others have done me wrong in the past but Best Buy have always stepped up. My recent purchase of the Xbox series x is no exception. I couldn't be happier. Thanks once again Best Buy for not disappointing me!

I had an Xbox one X, so my review is relative to that. The load times are just so quick! Amazing. Small and portable unlike PS5. Love the controller and the collection is good! Graphics are much better than the previous gen.

Love it great graphics fast load times great look this is one of the beast gaming systems

I was running an Xbox one and the series X just is so much better. Better performance, better graphics, even better storage.

Game pass is a gamechanger. Excellent xbox console. Quick resume is amazing. Great games and great tried and true controller. Cuts through games at 4k like butter. 120+fps

It’s an Xbox X. Next Gen is here and man Bestbuy Killed it with the price this year. Im glad I waited Got because I have game pass on my computer. Love that I can now play game pass games on my new Xbox and computer. Plus the new controller is awesome. 1TB is great and will work for most people. I’d get the extra storage though if you want to have a library and are an active gamer and only have this Xbox. Performance has been awesome so far and glad to finally have a next Gen console.

This is a beast of a machine. Faster than the PS5 (I have both), truly a marvel. Runs a bit hot but super quiet, only makes noise when a disc is inserted. Combined with Gamepass this is the best gaming experience available today. Thank you Microsoft!

Great next gen system! I know it’s very hard to get your hands on this so I was lucky enough to get it from the best store ever. Thank you bestbuy will be enjoying gaming at 4K smoothly with 60-120fps. Amazing graphics and quick resume working like a doll.