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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 36791 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X 1TB Console for its impressive graphics, fast performance, and quick load times, highlighting the ease of use and the benefits of features like Quick Resume and Game Pass. While some mention the console's size, most users report positive experiences with minimal issues regarding heat or lag. The backwards compatibility is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 36,791 reviews
  • Rated 5 out of 5 stars

    Very Happy Son!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our old one. Faster. More ram! Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great purchase. The customer service was phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality gaming system ive had this item for awhile and is reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Xbox I've purchased from Best buy and they never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox ong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Xbox X. It truly is so fast and the graphics are so insanely good with my Samsung smart tv! I convinced my whole family to get one, I also really like how it can stand up or lay down so better for different set ups, I have mine connected with and Ethernet port and it just changes the whole game. No lags and just makes for an all over smooth and quality game set up! I also really like how I can play Xbox 360 games on it and it has a disc drive for all of those older games to reminisce on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrades Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Series X. I upgraded from the original Xbox One, and wow, the load times are insanely better. So far, I’ve mainly played the old Batman Arkham games on it (I know I should play the games made for X|S, so I’ll get Elden Ring soon), and this consoles makes the games feel only a couple years old, tops. It was so painful to die in the game and have to wait for way too long to respawn on my old Xbox, but now, that’s no longer an issue. Also, the quick resume option still blows me away. I never quit my games. At any point, I can turn on my Xbox and hop right back where I was. If my wife and I are watching a show and she needs to step away for a bit, boom, I’m on Batman Arkham Knight, right back into fighting the militia. It’s crazy. Anyone who uses Xbox to play games needs to get one of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Xbox. Had no issue transferring my old profile to my new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Quality + Beast Performance for the Family Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superb addition to the family room tv! Powerfully produces quality gameplay in 4K as advertised, From newer games like Forza Horizon 5 to classics like the Rare collection on Xbox 360, it all works great. Loading screens have been a pain in the past, but with this console, less time needed to wait. On the Best Buy side of things, I had to queue in as it was a “high volume item” even after 2 years later. The only downside was that I couldn’t add 24 month financing when I purchased it initially (but with their customer service, it was straighten out), so caution on that. Otherwise, I was able to easily pick it up at my usual Best Buy store when it was ready. Pros: 4K looks beautiful, yet the performance is way ahead of the previous generations of the Xbox. Cons: Be mindful that this might be a high volume item on this site and not available to pick up at the store right away. Verdict: Definitely a must have for the family room consoles. Tons of games to play, and with Gamepass, expanding your opportunity to game, and streaming options are available for entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance by Microsoft. I paired it with my ROG Swift Oled PG32UCDM monitor and it works perfectly. Hoping it runs well when GTA 6 releases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why take less when you can have the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can handle the wait (because it's harder to get than the Series S) it is WORTH IT! The better framerate and constant 4k is beautiful, especially on games made for it (like Forza Horizon 4). The only issue I've had is the controller disconnecting maybe 3 times in the month I've had it, though it has reconnected almost immediately. Don't get me started on how much quick-start can change your entire gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noiceee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it can never go wrong with Xbox . Grabbed it for an amazing price aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low storage cause you have to buy bigger SSD Card & controller wasn’t firm like new seemed used but I didn’t buy refurbished or used one , strange on controller. Also buy cooler device off amazon didn’t see anything like this in store. Covers top and draws air faster than the fan the use but you can leave off until you need it then place on top and turn on. Don’t leave cover on or you could over heat Played 5 minutes back to PC wish if you own a game you could play it on anything. They need to start letting us do it , maybe charge $15 just to add profile on different device I bought everything for PC and can’t change it :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and exactly what I wanted. Googly eyes not included, just something fun I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-generation at a slow and steady pace

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of value for the next-generation. You get all the legacy titles you already own if you have any previous Xbox console. Some games even come with a boost from the original source material. Fight Night Champions instantly comes to mind. 4k, HDR..you really have to see it on the Series X. Older titles may see boost like Battlefield V where you can play the game in 4k ,120fps. Dying Light plays at a buttery smooth 60 fps with HDR now upscaled at 4K, i popped in the same game on the PS5 today and its still 30 fps.. Its a beast for the older generation.. As far as next-generation gaming... Its coming...fortunately as of this review, its much sooner than the actual console purchased date...lol. The wait been has been painful...but the future is extremely bright... Havent even talked about game pass.. Easiest way to explain, its netflix but for gaming. Microsoft hosts all their first-party titles in the subscription but you also get EA Play (Madden, need for speed, star wars) as part of the subscription and you also receive day one titles from 3rd party companies...so Dungeons and Dragons:Dark Alliance that just came out a week ago...currently in game pass.. So its a trade-off. Im new to xbox and the whole ecosystem, but i do own both next-generation consoles.. its clear sony has more exclusives right now, but xbox is coming along nicely and Starfield...should probably youtube Starfield...ok bye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power and Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Xbox Series X: A True Next-Gen Experience** The Xbox Series X delivers incredible performance with 4K resolution and super-fast load times thanks to its powerful hardware. The Quick Resume feature is a game-changer, allowing you to switch between games in seconds. I also love the backward compatibility with older Xbox games, and Xbox Game Pass offers a massive library of titles. The sleek design and quiet operation make it a great fit for any setup. If you're looking for a powerful, versatile console, the Xbox Series X is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this xbox works great nothing but smiles and gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the Xbox series X it’s a good console I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it!! We game as a family and the graphics and speed are phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox x is just that however the people at best buy helped with a choice between this and the new handhelds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome! Highly recommend. Best Buy for the Best Buy’s.

    I would recommend this to a friend
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