Customer Ratings & Reviews

Since this was an "open box" I did not expect something like new. Still the components looked very used, and since the remote was not included, I returned it. I was disappointed that Best Buy did not mention that the remote was missing in the description. The store employee was great, though, and was very helpful with the return.

Difficult to set up. Sound isn’t always consistent.

Followed the instructions EXACTLY as it was stated and it did not work correctly.

Speakers started cracklings after only a few months of use.....

Dead on delivery Returned after I mounted speakers and spent time and effort it was just junk

I am in disbelief of the treatment from Bestbuys I couldn't get answers to my questions. I still don't have my stereo

The speaker was working fine now after a day I started acting up blinking red light and so forth it is a hustle to fix it I would never suggest this speaker

I was not satisfied with the sound quality at all.

Never plugged it in but you need wires to go across your room for speakers to be connected it’s 2023 Yamaha yall should know about Bluetooth by now

I purchased this surround sound system to replace my Onkyo system, but it didn't live up to my expectation at all. This system was a disappointment. I will probably never ever buy a Yamaha surround system again. I returned it!!!

I do not recommend. Worst system I have ever purchased. Spend a little extra and buy a Sony 7.2.1 receiver and a klipsch refrence speaker set I'm very pleased now

spoiled by having the Bose systems for over 25 years and thought we could get away with purchases a Yamaha since it is a good name... but the sound quality is not there. Returned it with no problems at all.

Do not be fooled, this is an entry level home theater in a box solution. This is a $300 Yamaha RX-V385 receiver paired with speakers and a subwoofer that would cost $200-250. Do not expect audiophile quality sound just because it is from Yamaha. The sound quality is good enough from its price point. The subwoofer requires an active power source, a nice touch, in case the speakers are not to your liking. There is no output for a "B" set of speakers, which does bring the cost of entry down. There are also no audio streaming services built in, you must stream from your phone. Yamaha has a step up model that includes streaming for Pandora, SXM, etc. The jump is $150. If this is going in a man cave or the kids game room???? I installed this system in my friend's rec-room at his vacation rental. It filled the space well. I really did not tweak the sound at all after the setup mic. Everything sounded "fine" out of the box. But a bigger room would overwhelm the speakers otherwise. As far as video, you may see there are yellow RCA inputs for standard definition video signals. Don't let that fool you, at all. The receiver doesn't convert analog video for the HDMI/ARC signal. So if you are looking to use this receiver to hook up a VCR, you will need to buy an analog to digital converter box, which are roughly $15. The other work around is if your TV still has an RCA input, you can hook the "monitor out" to that. The remote feels kind of cheap, but then again, many remotes now days feel cheap compared to the wonderful ones of the 1990s. I tried out the FM radio tuner. It is hooked to an amplified TV antenna. The Yamaha tuner performed better than the Onkyo FM tuner upstairs, hooked to the same antenna. Sony's kit got over looked by me, is the fact their receivers use a proprietary connector and just a wire for their FM connection. That setup would render FM reception to nothing in the rural area blocked by a mountain. I saw no degradation of quality on a Ultra 4K disc between direct wiring the player to the TV versus passing through the receiver.

The system sound left alot to be desired. I returned for a refund

Is okay i wish it was very loud for the price its worth something

THE sound quality of the surround speaker sounded cracked once connected. The speakers are made from some sort of plastic. The best quality should be manufactured from wood.

Central and surround outputs from amp do not work . Three people have tried to connect the wires. No luck. I have a subwoofer and two speakers. Crap product

I have to use the remote to sync with the tv everytime i turn the tv on. What a nuisance!

Bought this did the speaker set up but got no sound from receiver still trying to set up

Came damaged and support was not particularly helpful