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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.95

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,632 reviews
  • Rated 3 out of 5 stars

    No Video

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receivers are amazing, but this one did not shows an picture in my TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much of a setup problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of this item is so involved and the cost was to high.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amp was okay geek squad hooked up wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, would not work with Vizio sound bar, useless purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yamaha RXV385 receiver failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 months after purchase, sound went out. Terribly complicated settings with very little hall as to what various settings mean. Would have been totally lost except for setup app from Yamaha.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very upset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good and subwoofer acting weird suddenly. Not using it anymore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 15mos, this was our second one. Now it's in for repair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A would be great receiver but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would cut out for 2 seconds at a time while watching movies. It would happen every time after a couple weeks unfortunately. Had to return it but otherwise it was a great value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy & Its Product Yamaha reciever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product broke after 3-1/2 months , Best buy Refused to fix it 1st time & didht even tell me we had to make app , said we had to go to Yamaha

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Bad Receiver!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ten minutes out of box I could smell burning and the receiver got hot to the touch. Then the receiver cut itself off. It would not come on again. I return back to the store for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Receiver good but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV wont connect to the speakers wired to the receiver.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend this the others. I works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver but not as intuitive to use as I would have liked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was expecting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some movies are hard to understand what they are saying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok purchase for the price ........................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yamaha RX-V385

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very difficult to set up, lots of problems with understanding the manual provided. Best Buy does not offer support for purchasing products from them unless you are willing to pay them a $200 fee. Yikes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparent instillation. Good product! Second one I’ve bought as this was a new site for surround.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent but had its issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the receiver not delivering adequate power to the subwoofer so I had to return it. Technical support believe there was an issue with the subwoofer all out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than 2 months and then started turning on and off every 2 minutes 24 hours/day. Had to return it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product / Not good customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any device can have a problem no matter the brand. Important thing is customer service, Yamaha brand is good, customer service is not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t fit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade my 20+ year audio setup with new equipment, doesn’t sounds any better than what I have now didn’t serve much purpose

    No, I would not recommend this to a friend