Customer Ratings & Reviews

Defective out of the box. Impossible customer service.

Complicated as heck. Bluetooth wouldn’t work. Exchanged for Denon and I have had no problems.

Had to return to store due to bluetooth being completely inoperable. Other reviews I've read state the same problem. Would not buy Yamaha again.

The receiver arrived in a beaten up box without a remote, and the functionality of the receiver is lacking compared to what is advertised.

Audio will not output from any input after 33 days. Should have stayed with Sony or Pioneer. pure crap.

Does not work correctly no center or rear speakers

Really can’t give honest review on open box I think someone else messed it up and return it

Do not buy this junk. There are better receivers around this price range.

got eight months and completely dead with no warning.

It would have been great if it had been delivered to me and not 40 miles away

Just received order no microphone or batteries included in the box.

Good sound. DSP works well and allows good range of customization. Plenty of AV ports, easy setup, clear instruction manual. Tuner works very well. Overall good receiver for the price point.

Sound cuts out continually. Automatically changes inputs on its own.

We had a 65" plasma mated to a panasonic reciever (if memory serves me) with Klipsch speakers. After 11 years the TV died on us. So I bought another 65" Samsung. I wanted a Yamaha 4K reciever because my brother had one and I liked the sound. So I bought this one for my home theatre setup and a set of good Yamaha speakers to match up with it. I have a technical background and have written several training manuals but I didn't like the way this one was written from the start. Things could be explained much better for all levels of users. I expected surround sound on many of the sound programs. Didn't get it. I had 2 surround programs, a Dolby and a Neo 6, both sounded the same. Excellent through my Yamahas. After awhile it began changing sound programs on it's own meaning I had to reset it for surround sound. Then it completely dropped the Dolby program leaving us only the Neo 6. I am not happy with this. Small things maybe. Otherwise it sounds great. Way more volume than we will ever need in out big living room. Fairly easy to set up especially if one has recent knowledge of surround sound receivers. I have a 65" 4K Samsung, a cable box, a 4KDVD player and 5 Yamaha speakers hooked to it. It can handle more than this I'm sure. It sounds great. Has 4K upscaling for those older movies. For the price I think this is a really good receiver. It checks all the boxes except for issue with the surround programs. And I am hard to please.

Had everything I needed until I tried to hook up my sub. Specific to Yamaha and I wasnt going to buy a new sub just to have this amp. It is probably a great amp.

I recommend this . It is easy to navigate and is jam packed with features..... Setup was easy and surprisingly fast

Very high quality, it does everything it was made to do.

Bought this to upgrade from RX-V373, for HDR and bluetooth. Very satisfied. The sound quality is awesome, with my 100 W speakers from the old home theater in a box. Maybe I need to upgrade to 145 W speakers but it works just fine right now. I specially like the HDMI pass through when the device is in standby. Very useful for saving power when you need just the video. Excellent connectivity options, with ARC support. Haven't been able to read anything from my 400 GB USB hard drive, it just gives an error, but I suppose the file system format may not be compatible (too lazy to read the manual on this).

It was easy to set it up, sounds fantastic, Love it!

Incredible sound for my living room with 14 foot ceilings. Very easy setup and functions if you just read the manual first. After reaserching several home theater packages and sound bars I went to bestbuy fully expecting to pay the $479.99 as advertised online and the package rang up at $435 I noticed a few days later. So I was even happier with the price lol. I went with this package because of the 4k video in/out and Bluetooth option for listening to spotify etc. Once the speakers are in place and set up in your space the YPAO microphone this package came with does all the work for you when comes to sound settings and calibration for speaker distance and db/EQ levels. You just plug the mic in and set it in the center of the speakers at ear level and let it do its thing. Within 2 min my set up was leveled and calibrated to perfection. This package also has a surround sound setting called virtual cinema front that mimics full souround when all the speakers are placed in front of you. I assume for the people that do not have space behind thier sitting space for rear speakers. I did for the fun of it test this out and was surprised how good it really worked. Side note. After looking at several 5.1 soundbars first I noticed until you hit the $300+ range most of the cheaper sound bars didn't have 4k passthrough and you could have a 4k player and tv but only get 1080p for some. In the end for the price and quality I would highly recommend this home theater package to anyone.