Customer Ratings & Reviews

It’s ok I like my Sony a lot better easier to function, this doesn’t have too many features with the surround

Everything works fine on the receiver but the Bluetooth. After 2 songs Bluetooth starts skipping and develops chatter. I contacted Yamaha and tried all their options which did not work. I live 50 minutes from the nearest Best Buy and have a 9 month old so I have not been able to take it in to the geek squad. But it’s also disappointing that a brand new receiver is having these issues.

I bought a Yamaha RX-V385 home theater receiver 29 months ago. It was"open box' so I got it at a low price of$213 instead of $350. Until recently it was adequate. About a month ago I started having a problem with the audio while streaming video. The dialogue cuts out. I can here background music and sound effects but no dialogue. The warranty is up and a repair probably costs the same as replacement.

I returned it because it it didn't live up to my old pioneer VSX series. It's gotten good reviews but I wasn't that impressed and went back with Pioneer.

As every Yamaha ... works in lab conditions .. But if your HDMI cable is a little bit longer - forget about ARC ... I would go for Onkyo ...

I would have gave it five stars but you didn’t put my receiver in another box ..the box was beat to hell and and cuts in it

I would highly recommend this for anybody looking for a receiver sounds amazing and a great price to boot

The receiver shuts off every time I increase volume more than 29 db.I is just over a month I have purchased this and Best Buy said “ Not my Problem”. I will never recommend I and did not expect this kind of service and response. I have bought so much stuff from them

Replaced an older Sony. Hugh deference. Very easy to set up.

Purchase Open box. Should have purchased new. Accentual parts wasn’t supplied. Fm antenna, surround sound microphone and worst the Bluetooth feature works when it wants to which is usually never. My fault I took to long to take it back exchange for new one. This is the second time I purchase open box from best buy an it didn’t work properly. Never purchasing anything open box from bestbuy again

reciever works fine only real issue is i cant get the bt to pickup my phone

Enjoying this receiver. Running a 3.1 system with the front towers bi-amped and the sound is great for music and movies.

It works flawless... Sounds is great! I installed four in ceiling speakers also Yamaha..

Sounds great. Works great. A little bit of a learning curve but results were excellent.

Ordered this item online, and it wouldn't even turn on. Returned immediately in-store. Return process was super.

It has a good sound. Really like how u can stream music through your phone

Sound was great but video pass through did not work with my TV.

I LOVE THE YAMAHA.GIVE ME ALL THE OPTIONS NEEDED.HIGHLY RECOMMENDED

Great brains for my home theater set up. Love the different modes

Bought this for my girlfriend she was there when the delivery guy delivered it watched him drop the Box by the time she went out there the guy driver had left and because it was an open box item the only recourse I could do was to get my money back but I still needed a stereo or write a bad review here that suck they didn't even offer me any money off or anything else if it was brand new I could have got a different one but because it was an open box they don't cover that with open boxes sucks so don't buy it open box item