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Customer Ratings & Reviews

$399.95

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the RX-V385BL 5.1-Ch. 4K Ultra HD A/V Home Theater Receiver for its excellent sound quality and ease of setup. The receiver's connectivity, power, and numerous features are also appreciated by users. A small number of users noted the receiver tends to run a little bit hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,649 reviews
  • Rated 4 out of 5 stars

    Good but display not so bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display a bit confusing but unit works well and handles all the components I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. But we couldn’t connect it to other woofer speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems to work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used much just learning to use the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to upgrade our old center speaker. So far works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older yamaha that started malfunctioning after 6 years. Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto room sound read...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Great Super Super Awesome hello goodbye thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for closest model available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found model to replace one that was not working due to age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    operates everything we need it to, works well......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough component connections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still struggling with connecting up my auxiliary components to the receiver. There aren’t enough RCA connections. This will be a challenge until I can resolve these problems. Also ,output switch in front of receiver is too easy to change and gets bump often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good surround sound receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthother great Yamaha product which I am using today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked less than a week

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less tham a week and then stopped. Customer service has been horrible. Best buy told me to reach out to manufacturer, here it is november and they are still just emailing back and forth with no solutions. Dont waste your money! Yamaha and best buy say it needs update, and i need a usb to update it that they neither can provide. Been waiting on a box for 3 weeks to return to yamaha, get the box and no return label now been waiting over a week for a return label and still waiting. Beyond angry at the customer service and quality. Dont waste your time, money or sanity. They should pay me at this point for all the work i have to do for them for something bought brand new!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Makes awesome surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yamaha transformed out basement into a theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more than perfectly "happy" with this item; A-OK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple. Not bad for an entry level receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool. I like it. Bluetooth range could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to replace one that died. See GT

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound clicked out "REGULARLY"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yamaha, good brand name right? Well, I have had many receivers over the years....Marantz, Sony, Pioneer, etc, etc. Never have I been so disappointed in a piece of equipment/product in that 50 years of purchasing!! 1st: Poor online manual....too much BS and not enough needed info. 2nd: Clunky hook up across various inputs. 3rd: BIGGEST issue......sound clicks out regularly for like 2 seconds and then it comes back in across equipment........What is that? Lastly: NO customer support from Yamaha with multiple contacts until two days after I needed the 'assistance' I get a freaking email. I will never buy another Yamaha and would not take one as a gift.......Period! Best Buy was great on my return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I have had it for a a week now a no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird it didn't work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get this thing to work with my system.. tried and tried, to no avail. I just have a 65" Sony TV that's also brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great receiver for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Receiver it does everything I need it to do

    I would recommend this to a friend