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Customer Ratings & Reviews

$399.95

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the RX-V385BL 5.1-Ch. 4K Ultra HD A/V Home Theater Receiver for its excellent sound quality and ease of setup. The receiver's connectivity, power, and numerous features are also appreciated by users. A small number of users noted the receiver tends to run a little bit hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,649 reviews
  • Rated 1 out of 5 stars

    This system do not have a power cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions do have it written on the box. You don’t know this information until you open the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great received for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a receiver for his garage. This one fit the bill. It wasn’t so expensive and it works great for where he uses it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bill and Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quite simply takes too long to get things accomplished through Best Buy. I think we will shop elsewhere in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not last.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first couple of months. Rarely used it, the last time we tried it the power won't come on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Excellent Receiver at an Excellent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Yamaha receiver. I have a 5.1 surround system, and this unit has increased the quality of my old unit (Pioneer 5.1 dating back to 2011). Many sound options, and setup using the included setup microphone makes balancing the system easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check your speaker's RMS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 Klipsch 13x8 in wall speakers and a 110w subwoofer. The receiver could not handle this setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Receiver - Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase listed as Excellent Condition. This receiver did function properly. Poor performance and did not keep settings. Frustrating to say the least. Returned and paid the difference for a Denon Reciever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected at all, can’t hook up anything to this thing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    It will play components

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it won’t tone in radio stations.when I my CD player it sounds good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All budget receives suck, spend the money if you want great sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    To hook things up 2 it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for a gift for my kid so she could play her stero,dvd,or t.v.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working worked yesterday, and doesn't work today. Less than a year old

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver, it fit the needs for our media room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Item listed as Excellent Condtion had damage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed for the first time as a Best Buy long time Customer. Purchased this unit online and it was shipped from out of state. Arrived and it was packed well but it showed signs of being dropped and also heavy use. Not happy with this purchase. Very disappointed with Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 120 watts per speaker, didn’t have the power to run all my speakers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Yamaha

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. 4K pass through was not good. A lot of checking and pixelization. The room correction was a joke. Hooked up to a LG 4K set. Nvidia Shield and PS4. Returned and bought a Marantz. Spent a lot more, but well worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FM antenna supplied was too large to fit the plug on the unit, so it never tuned in any FM radio stations. USB port is only for flash drives. Can not use a USB cable for any other device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a piece of crap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put's itself on mute and will not reset unless you turn it off and back on. We live 50 miles away from the closest store and haven't been able to get there to return it. What is the warranty period for it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yamaha 5.1 receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver thinking it was what I needed for my old home theater but it was not. I ended getting a sonos system instead. So

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of Box failure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the bkx, this reciever was defective. No display and would shut off when attempting to change output/pushing button.

    No, I would not recommend this to a friend