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Customer Ratings & Reviews

$399.95

Customer reviews

Rating 4.6 out of 5 stars with 1660 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers highly value the RX-V385BL 5.1-Ch. 4K Ultra HD A/V Home Theater Receiver for its excellent sound quality and ease of setup. The receiver's connectivity, power, and numerous features are also appreciated by users. A small number of users noted the receiver tends to run a little bit hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,660 reviews
  • Rated 2 out of 5 stars

    Decent but had its issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the receiver not delivering adequate power to the subwoofer so I had to return it. Technical support believe there was an issue with the subwoofer all out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 15mos, this was our second one. Now it's in for repair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Still have problem with sound on new 4k Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to come out to see if it can be adjusted to work correctly. Many channels give only background noise but no commentator talk. I have to use captioning to find out what is said.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product / Not good customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any device can have a problem no matter the brand. Important thing is customer service, Yamaha brand is good, customer service is not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t fit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade my 20+ year audio setup with new equipment, doesn’t sounds any better than what I have now didn’t serve much purpose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work properly with 3rd party remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote code that turns it on is not the same as the code that turns it off. So you can't use a single remote with your system, you must use their remote and your remote. You can get everything to work with a universal remote except turn it on. I have a 5.1 system with a cable box and SUHD tv. I want to hit the power button and have everything turn on or shut down. I don't want to have to pick up multiple remotes to control each device. I returned this unit and bought an Onkyo. I like it much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    5.1 surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good but sometimes the volume on the remote doesn't work all that great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but wasn't as good as others I've bought from other brands when looking to do more advanced things. It doesnt do all audio ports out through the HDMI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great received for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a receiver for his garage. This one fit the bill. It wasn’t so expensive and it works great for where he uses it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This system do not have a power cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions do have it written on the box. You don’t know this information until you open the box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it was 100w per channel. Turns out it is less than that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bill and Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quite simply takes too long to get things accomplished through Best Buy. I think we will shop elsewhere in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than 2 months and then started turning on and off every 2 minutes 24 hours/day. Had to return it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not last.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first couple of months. Rarely used it, the last time we tried it the power won't come on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Check your speaker's RMS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 Klipsch 13x8 in wall speakers and a 110w subwoofer. The receiver could not handle this setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It will play components

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it won’t tone in radio stations.when I my CD player it sounds good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Receiver - Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase listed as Excellent Condition. This receiver did function properly. Poor performance and did not keep settings. Frustrating to say the least. Returned and paid the difference for a Denon Reciever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected at all, can’t hook up anything to this thing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All budget receives suck, spend the money if you want great sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    To hook things up 2 it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for a gift for my kid so she could play her stero,dvd,or t.v.

    I would recommend this to a friend