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Customer Ratings & Reviews

$399.95

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the RX-V385BL 5.1-Ch. 4K Ultra HD A/V Home Theater Receiver for its excellent sound quality and ease of setup. The receiver's connectivity, power, and numerous features are also appreciated by users. A small number of users noted the receiver tends to run a little bit hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,649 reviews
  • Rated 1 out of 5 stars

    Yamaha Home Theater Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective out of the box. Impossible customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated as heck. Bluetooth wouldn’t work. Exchanged for Denon and I have had no problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth function did not work on mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store due to bluetooth being completely inoperable. Other reviews I've read state the same problem. Would not buy Yamaha again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy as of right now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver arrived in a beaten up box without a remote, and the functionality of the receiver is lacking compared to what is advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Once again Yamaha overated for quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio will not output from any input after 33 days. Should have stayed with Sony or Pioneer. pure crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Display model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work correctly no center or rear speakers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t give honest review on open box I think someone else messed it up and return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get somthing else...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this junk. There are better receivers around this price range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jamiha

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got eight months and completely dead with no warning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I bet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been great if it had been delivered to me and not 40 miles away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No mic or batteries included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received order no microphone or batteries included in the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease, Sound quality

    Rated 5 out of 5 stars

    Good basic AV receiver.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. DSP works well and allows good range of customization. Plenty of AV ports, easy setup, clear instruction manual. Tuner works very well. Overall good receiver for the price point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cuts out continually. Automatically changes inputs on its own.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 3 out of 5 stars

    Good little receiver for home theatre.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 65" plasma mated to a panasonic reciever (if memory serves me) with Klipsch speakers. After 11 years the TV died on us. So I bought another 65" Samsung. I wanted a Yamaha 4K reciever because my brother had one and I liked the sound. So I bought this one for my home theatre setup and a set of good Yamaha speakers to match up with it. I have a technical background and have written several training manuals but I didn't like the way this one was written from the start. Things could be explained much better for all levels of users. I expected surround sound on many of the sound programs. Didn't get it. I had 2 surround programs, a Dolby and a Neo 6, both sounded the same. Excellent through my Yamahas. After awhile it began changing sound programs on it's own meaning I had to reset it for surround sound. Then it completely dropped the Dolby program leaving us only the Neo 6. I am not happy with this. Small things maybe. Otherwise it sounds great. Way more volume than we will ever need in out big living room. Fairly easy to set up especially if one has recent knowledge of surround sound receivers. I have a 65" 4K Samsung, a cable box, a 4KDVD player and 5 Yamaha speakers hooked to it. It can handle more than this I'm sure. It sounds great. Has 4K upscaling for those older movies. For the price I think this is a really good receiver. It checks all the boxes except for issue with the surround programs. And I am hard to please.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good amp wrong Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything I needed until I tried to hook up my sub. Specific to Yamaha and I wasnt going to buy a new sub just to have this amp. It is probably a great amp.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Yamaha receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this . It is easy to navigate and is jam packed with features..... Setup was easy and surprisingly fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Pgs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality, it does everything it was made to do.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent sound output. Excellent connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from RX-V373, for HDR and bluetooth. Very satisfied. The sound quality is awesome, with my 100 W speakers from the old home theater in a box. Maybe I need to upgrade to 145 W speakers but it works just fine right now. I specially like the HDMI pass through when the device is in standby. Very useful for saving power when you need just the video. Excellent connectivity options, with ARC support. Haven't been able to read anything from my 400 GB USB hard drive, it just gives an error, but I suppose the file system format may not be compatible (too lazy to read the manual on this).

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Absolutely love this unit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set it up, sounds fantastic, Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Great tuner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high power receiver/amp. Great sound. Lot's of acoustic options. Allows the source to pass through, even if the tuner is off.

    I would recommend this to a friend