Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40966 reviews
(40,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Okay for initial purchased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a good discount on purchasing 365. I am not sure how much more value this will be for me. I need to research it's full use.
I would recommend this to a friendRated 5 out of 5 stars
Sleek and Impressive design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13-inch MacBook with Apple’s M3 Pro chip, 8GB RAM, and 256GB SSD is a stylish and powerful laptop for everyday use, office work, students, and light creative tasks. The performance is smooth, battery life is excellent, and Apple’s Retina display gives a premium viewing experience. However, if you do heavy editing, gaming, or multitasking, upgrading to 16GB RAM and higher storage would be a smarter long-term choice. Overall, it is fast, reliable, lightweight, and one of the best premium laptops in its category.
I would recommend this to a friendRated 4 out of 5 stars
LG OLED 65" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image on the TV is amazing. We don't like the marketing and navigation difficulty on the LG platform. We have resorted back to our ROKU. If you are adept at navigating new technology, this is a great TV. We would probably look at a different brand of OLED.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be honest—I thought the Best Buy Plus membership might be one of those things that sounds good but doesn’t actually save you much. I was wrong. After using it a few times, it easily paid for itself. The member pricing alone made a noticeable difference on bigger purchases, and even smaller discounts start adding up fast. What really sold me though is the convenience. Free shipping without worrying about minimums, plus the longer return window, just makes everything way less stressful. I don’t feel rushed to decide if I want to keep something, which is huge with electronics. It’s one of those things you don’t realize you needed until you have it—and then you don’t want to shop without it. If you buy anything from Best Buy more than once or twice a year, this is honestly a no-brainer.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It for the Protection and Perks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had My Best Buy Plus for a while now and it has paid for itself. The extended return window gives me peace of mind when buying electronics, and I’ve saved money through member-exclusive deals and discounts. Customer service has been helpful whenever I’ve needed assistance, and the membership makes shopping at Best Buy more convenient overall. If you buy electronics more than a couple times a year, this membership is definitely worth considering.
I would recommend this to a friendRated 4 out of 5 stars
Love the membership and all the perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a frequent Best Buy shopper who's always upgrading gadgets and appliances, the Total membership has been a game-changer at $179.99 a year. For starters, the unlimited 24/7 Geek Squad tech support covers everything in my home—even stuff bought elsewhere—which saved me a headache when my non-Best Buy laptop crashed last month. They handled diagnostics and repairs remotely in under an hour. Plus, up to 24 months of free product protection on new purchases (including AppleCare+ for Macs) gives real peace of mind; I've already filed a claim on a TV mount install gone wrong, and it was covered no questions asked. The perks don't stop there: free shipping on everything, priority access to hot drops like new GPUs, and exclusive discounts on services like in-home setups (I got my treadmill assembled for zero extra). Overall rating: 4.5/5 stars. It's worth every penny if you're tech-heavy, but if you rarely buy electronics, stick to the basic tier. Highly recommend for households with multiple devices!
I would recommend this to a friendRated 3 out of 5 stars
First time purchaser of this membership.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I didn't use it yet, I am keeping my eyes peeled for deals. So far deals are similar to what BJ's offers so nothing big. Can't rate it a 5 because I didn't buy anything off of it, nor could do a price match because my purchases never went down in price. If I win the $400 I'll give it 5 stars to apply it to a bose or Sonos system. But no I would not recommend this membership yet. Will update if anything changes
No, I would not recommend this to a friendRated 5 out of 5 stars
My Best Buy plus review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy membership has been completely worth it. The free fast shipping, exclusive member pricing, and extended return window make every purchase feel worry‑free. I’ve saved money on several items thanks to member deals, and the convenience alone makes the membership valuable. Customer service has also been great—support is quick, and the in‑store experience feels smoother with the membership perks. If you shop at Best Buy even a few times a year, this membership pays for itself.
I would recommend this to a friendRated 4 out of 5 stars
Definitely worth it if you shop here a few times a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the My Best Buy Plus membership recently and it’s already paid for itself. The exclusive member prices are legit—I saved about $250 on a new items right away, which basically already covered the cost of the annual fee and add other $200. The free 2-day shipping is a huge plus, and I love having the extended 60-day return window. It gives me a lot of peace of mind when buying tech. The only reason I'm not giving it 5 stars is that I wish it included some of the protection plans or free installation like the 'Total' tier does, but for $50, it’s a solid deal. If you buy at least two or three big items a year from Best Buy, it’s a no-brainer
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership is decent, but not amazing. The discounts are helpful, and the free shipping is convenient. However, the benefits don’t always feel worth the cost, especially if you’re not shopping often. It’s useful for occasional deals, but overall the value is pretty limited.
I would recommend this to a friendRated 5 out of 5 stars
Frigidaire Pro Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It's much bigger and nicer than we expected. We've only had it for a few days but seems like a great appliance. Very happy with this purchase and the installation services provided by Best Buy Contactor Costa Lake Appliance. Sergio and Arturu provided professional and expert service.
I would recommend this to a friendRated 4 out of 5 stars
Great!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. Great product for the price. Good quality, easy to use, and exactly as described. I’m very happy with my purchase and would definitely recommend it to others
I would recommend this to a friendRated 5 out of 5 stars
Large Capacity Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on both the washer and dryer. The large capacity is great and love the feature that controls the amount of water used. Ease of dispensing detergent is also a wonderful feature. Steam feature in the dryer is a game changer to remove wrinkles. And both have lights when you open the doors. That was unexpected!
I would recommend this to a friendRated 5 out of 5 stars
It’s nice and decent product I would refer it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this HP laptop for a while now, and I’m very satisfied with its performance. It is fast, reliable, and handles everyday tasks smoothly. The display is clear and bright, the battery life is good, and the keyboard is comfortable for long hours of work or study. The build quality feels solid, and the laptop offers excellent value for the price. I would definitely recommend HP laptops to students, professionals, and anyone looking for a dependable computer.”
I would recommend this to a friendRated 4 out of 5 stars
Reduced price well worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the 60 day return window alone. Great value for someone who often gets buyers remorse. Best buy has always been great for me for returns.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus is a solid membership if you shop Best Buy often. It gives you free 2-day shipping, member-only prices, exclusive sales, and a 60-day return window on most products. At $29.99 a year, it can pay for itself if you buy electronics, gifts, or accessories regularly. The downside is that casual shoppers may not use enough perks to justify the fee. Overall, it’s best for frequent Best Buy customers who value convenience and flexible returns.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
A Total Screw Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Plus membership a couple days prior to making a major appliance purchase at the suggestion of the representative that helped me later make my purchase. Of the washer and dryer combo set, the washer was defective, despite running it through the Quick Cycle by the Geek Squad installation crew. Called to arrange a replacement and was told that my purchase was not made as a Plus Member. The computer had a bogus account w an email that I never had. Tried to straighten the issue out w the representative who became belligerent and rude informing me I was “NOT A PLUS MEMBER”! I wasted over an hour and half waiting for that representative to finally take my call and then get into an argument over my membership. I was verbally providing from the email I received from best buy confirming my membership! It took 3 days w two more calls to Best Buy, to finally get this mess straightened out!!! Very Angry and annoyed that it took several hours on the phone w Best Buy. In the end, everything turned out okay and the defective washer was replaced. Plus Membership is probably worth the cost but there was absolutely no excuse for Best Buy to have such a major account computer screw up since I’ve had my account for over 15 years! My time is money and I deserve compensation for this inexcusable situation!
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
kitchen aid dishwasher: works as it should.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our dishes fit in the racks well. The extra space in the third/upper rack is appreciated. But it doesn't dry as well as expected unless we use the extra dry feature.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I love it just for 30$ you can get stuff before the general public if your looking for like let’s say pokemon and there’s an online release you get notified way before it’s released to the public and your able to buy it before as well so almost a guaranteed release drop you get to buy due to the membership . As well don’t worry that not the only thing it gives you .
I would recommend this to a friendRated 5 out of 5 stars
Great membership!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has already paid for itself. The extended return window, member pricing, and free shipping have made shopping at Best Buy much more convenient. I like knowing I have extra time to decide if a purchase is right for me, and the exclusive discounts have saved me money on products I was planning to buy anyway. If you shop at Best Buy more than a couple of times a year, it’s definitely worth having.
I would recommend this to a friend
