Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41716 reviews
(41,716 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great road so far, got my membership when ordering logitech wheel and pedals and got money back instantly look forward to using it more in future
I would recommend this to a friendRated 5 out of 5 stars
Great member advantage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in purchasing products. Great discounts.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. I signed up and got a fantastic deal on a Dyson vac
I would recommend this to a friendRated 1 out of 5 stars
Failure to execute on installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 9 tvs to be installed in my new home. Best Buy gave me a delivery and installation date 30 days out. The tvs were delivered on that day but no installation. Installation person called me on that day they were to be installed and said he could not install the tvs as his work load was already too much. He said i needed to reschedule. Then Best Buy called me to reschedule in 10 more days. I told them no as I could no longer trust them. i hired another service that came the following day. According to those i spoke to said their company has taken their eye off the business and has many problems. I suffered greatly on this one due to Best Buy’s inability to execute. I had other contractors waiting that day to finish other work after Best Buy installed. An expensive day for me. Never ever again will I have anything to do with this company.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PhilF! Thanks for taking the time to leave a review. We are saddened to hear that you had issues with your installation service. We would be happy to assist in any way possible. Please contact us on our social media. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great. I got a discount when I bought my Samsung refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Happy me !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my membership works well for me it’s satisfying to know my transactions will be interest free if guidelines are followed
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints yet. I was able to save some money with this membership, so it's paid for itself so far.
I would recommend this to a friendRated 5 out of 5 stars
Membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy customer service. I recieved great information on home cameras.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest service. Best price. Staff very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Happy to be a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership save you on items that you need for school and the family.
I would recommend this to a friendRated 5 out of 5 stars
I love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to shop with discounts. If you shop a lot at Best Buy. The Best Buy Plus Membership is the way to go.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. I appreciated how kind and patient Bryan was and how he helped me understand all my options.
I would recommend this to a friendRated 5 out of 5 stars
It’s worth it. Will pay itself off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get discounts on a lot of things. I shop so much at Best Buy I know I will probably get the money I paid for the membership back through all the discounts.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value rush it I really like it
I would recommend this to a friendRated 5 out of 5 stars
If you shop at Best Buy a lot it’s worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already saved me money and that’s worth it in my book. I only wish I could still be awarded money vouchers without having to get the Best Buy credit card.
I would recommend this to a friendRated 2 out of 5 stars
Did not get much use out of card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after the purchase of a TV, I did not find much value in this card. The few items I've bought this year at the store never qualified for any discount and the Daily Deals weren't necessarily the best choice for me. If you are furnishing a house and buying lots of electronics, it might be worth it, but not for an established household.
No, I would not recommend this to a friendRated 5 out of 5 stars
Len
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It it a great value especially when you are trying save money
I would recommend this to a friendRated 5 out of 5 stars
El gato stream deck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advantages and disadvantages: Well-built hardware with good haptics ⋅ Larger buttons are nice ⋅ Just a bit too pricey ⋅ See full list
I would recommend this to a friendRated 1 out of 5 stars
Membership without choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never willingly pay for a membership of this kind, but I was forced to do so because I was 2 days late returning a defective product, and this was the only avenue to get my money back. Best Buy sucks!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience as a My Best Buy Plus™ member, DavidL! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Rated 5 out of 5 stars
Fantastic deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a *lot* of games for my Switch, and the B2G1 on all Switch games, including upcoming releases more than covers the cost of the membership. Definitely worth it!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We love hearing that you're already seeing the savings add up as a My Best Buy Plus™ member. We're so happy you've been enjoying your membership, and we encourage you to visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180 for more information on savings and benefits.
