Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41770 reviews
(41,770 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy we use them for almost all our electronics
I would recommend this to a friendRated 5 out of 5 stars
Service Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 60 day return option. Peace of mind accomplished; especially on a large purchase.
I would recommend this to a friendRated 4 out of 5 stars
Love Savin money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s epic save me so much money… $$$$$$$$$$$$$$$$$$
I would recommend this to a friendRated 5 out of 5 stars
Always Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always Pleased with the services I receive with Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful thing that helps a lot in future purchases
I would recommend this to a friendRated 1 out of 5 stars
Why bother?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I’ve been so dismayed at Best Buy’s customer service that I probably will never buy anything from them again. Therefore, the yearly membership is worthless
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your review. For assistance with all other questions, store experiences, or product issues, please reach out to our team on social media team on Facebook: facebook.com/BestBuy, Instagram: instagram.com/bestbuy, or Twitter/X: twitter.com/BestBuySupport so we can get you to the right place. If you do have membership-specific questions, you can also call us at (888) 237-8289. Thank you!
Rated 5 out of 5 stars
Best service and give us good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost 15 years I’m buying lots of stuff in Best Buy good stuff and good customer service lot of good service. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
To me its worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself with the savings offered and then have peace of mind of getting the protection plan with anything I buy, totally worth it.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership deals always great service and the best staff
I would recommend this to a friendRated 3 out of 5 stars
We don't need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just don't need enough to warrant this... Best Buy is great and is our first stop for so many things but right now, we're not in the buying mood!
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price guarantee was terrific. Saved $100 on my IPad purchase.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this memebership when I purchased a 5080 GPU, the GPU didn't come with all items that were a part of the promotion. When I contact best buy they just dismised me, and basically said better luck next time. Lesson learned, don't buy anything from best buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your review of your My Best Buy Total membership. For questions or concerns related to other topics, feel free to reach out to us on Facebook: facebook.com/BestBuy, Instagram: instagram.com/bestbuy, Twitter/X: twitter.com/BestBuySupport. Thanks!
Rated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it , already have gotten our money back on purchase of items
I would recommend this to a friendRated 5 out of 5 stars
Looking forward to using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a membership i can be sure of the best deal for items i need
I would recommend this to a friendRated 3 out of 5 stars
Gaming benefits dropped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership dropped many of the benefits I initially signed up with the intention of using. Things like gaming gift card discounts, and b2g1 free deals for switch. I wish I knew they were getting rid of these benefits before I signed up.
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the benefits-so many discounts and deals! Definitely worth the money
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membershio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great program! Already save considerable dollars with program discounts.
I would recommend this to a friendRated 5 out of 5 stars
Great tool!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value!! This will truly make a difference in your shopping experience.
I would recommend this to a friendRated 2 out of 5 stars
Best Buy Plus has been no benefit to my family!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my husband and I went into the Best Buy during the holidays to purchase a laptop we were greeted by a young man who was not attentive and not complimentary towards Best Buy products. I consulted a family member who suggested a particular product and did purchase a laptop from Best Buy. The young sales person told us we could convert our Best Buy to Best Buy Plus FREE so we did to later find out we were charged $$50.00. I called Best Buy and complained and was told we would get a phone call to discuss this matter. We to date have not heard anything from Best Buy. Very poor service and service communication!
No, I would not recommend this to a friendRated 5 out of 5 stars
What's not to love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We all hate subscriptions but this one pays for it self since you get discounted prices and early access items and a longer return window.
I would recommend this to a friend
