Customer Ratings & Reviews

Look, I like my gadgets like I like my lawn—well taken care of. That’s why I got Best Buy Total. It covers repairs, gives me 24/7 Geek Squad help (because even I get stumped), and saves me money with discounts. Dropped the tablet? Covered. TV acting up? Handled. Need tech help at 2 a.m.? They’re there. It’s peace of mind, plain and simple. If you’ve got electronics, you need this. Trust me—Dad knows best. ⭐️⭐️⭐️⭐️⭐️ One plan to rule the remote.

having Membership is great, I bought HP laptop for non offer price and then again the same model was on offer I got the price match guarantee and got the money back. So greatly appreciate the Best Buy membership plan. And having for a full year for just 50 bucks is a hell of a deal.

Just here for pokemon. Im hoping this gets me in some drops

I bought the My Best Buy Plus membership when we purchased a new TCL framed television. The cost of the membership has more than paid for itself because we were able to secure refunds for price drops on our item within 30-60 days of our purchase.

I am so happy with my washer and dryer Best Buy never disappoints me

Bought a PC before black Friday ( before it was on sale ) then was able to get a refund for the different once it went on sale

I am pleased with the membership so far. I like the pop-up sales, free shipping, and special deals for members. The associates are always so nice at my store.

Was so perfect for my sectional couch that had 4 recliners and cords everywhere! For all 4 big box plugs

The young lady that help us out was wonderful and helpful. She explained our options so we could make a better informed decision.

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about the customer service at Best Buy and their Geek Squad team! From the moment I walked in, I was greeted warmly and quickly assisted with finding exactly what I needed. The staff was knowledgeable, patient, and took the time to answer all my questions. The Geek Squad went above and beyond to help me troubleshoot and repair my devices. They explained the process clearly, kept me updated on the status, and had everything running perfectly in no time. Their professionalism and expertise are unmatched! This level of care and attention is rare these days, and I’ll definitely be returning for future purchases and tech support. Highly recommend!

It’s ok. I downgraded to this membership after a simple solar battery install cost me more than the parts. $129.00 to be exact. I had the $170.00 membership & now that seems to be of no help to me at all with home install. I’m very disappointed with Best Buy for the changes.

I haven’t had to purchase electronics in a while up until about a few months ago. I can honestly say that great customer service goes a long way and knowing the products helps making a purchases a lot more easier. I hadn’t planned on opening up new credit card, but this was so worth it. I think this is the first card I had where you really see awesome rewards and it does not take forever to get them. It actually feels good to enter a store and not get overwhelmed and feel pushed into buying things you don’t need. Thanks Best Buy!

Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

I am so happy and confident with my MacBook Air case. Good quality.

Reading the perks of this program, I thought about the ROI, but knowing the price match within 60 days and member's pricing and early shopping, I'd thought I'd give it a try,,it's only been a few days but we will see.

I wasn’t sure if the Best Buy Plus Membership would be worth it, but after a few months, I can confidently say it pays for itself. The free 2-day shipping is a game-changer, especially for last-minute tech needs. Plus, getting exclusive discounts on select items has already saved me more than the membership cost! One of my favorite perks is the extended 60-day return window—no more rushing to decide if I want to keep a gadget. It also includes special access to sales and member-only deals, which has come in handy when upgrading my setup. If you shop at Best Buy even a couple of times a year, this is 100% worth it. The savings, convenience, and perks make it a no-brainer.

I recently purchased a Samsung 58-inch TV from this store, and my experience was fantastic from start to finish. The staff was incredibly helpful, guiding me to the perfect TV for my needs. They were knowledgeable about the features, answered all my questions, and made the process smooth and enjoyable. The TV itself is amazing—stunning 4K picture quality, vibrant colors, and seamless smart features. It fits perfectly in my living room, and the setup was quick and hassle-free thanks to the clear instructions provided. I couldn’t be happier with my new TV and the excellent service I received. If you're looking for great products and top-notch customer care, this is the place to go!

I signed up for My Best Buy Plus™ and I’m already seeing the benefits! Free 2-day shipping, exclusive member-only deals, and early access to sales make a big difference — especially if you shop electronics like I do. I saved money on my PlayStation accessories and got faster shipping at no extra cost. The member pricing often beats other retailers, and I love having peace of mind knowing I’m getting the best value. If you buy from Best Buy more than a few times a year, this membership easily pays for itself. Highly recommend!

Worth it if you shop often. It offers great benefits, fast shipping, and exclusive deals. You can easily recover the cost with the savings.

Who does not like free money? I came in to buy a telescope and found out I could save $70 if I had MBB÷. I think it costs $50 to sign up. So, instead of paying the total price, I signed up for MBB+ and saved another $20. If it had ended there, that would have been great. But since I signed up for MBB+, I have purchased a top-of-the-line surround sound system, a 60" TV, an inexpensive laptop, and other miscellaneous things and have saved well over $1,000. I also had a friend looking for a MacBook. I told her about MBB+, and she signed up and saved over $400 on her laptop and complimentary two years of Mac care or something (I'm not a Mac person), which saved her a few hundred dollars. In my opinion, you can expect at least 10 to 20 times the sign-up cost in savings over a year with smart shopping.