Customer Ratings & Reviews

Like fact that If an item I purchased goes on sale at a later date, I will be refunded the difference from what I paid.

My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

I really appreciate my Best Buy Plus membership. The member-only pricing makes a noticeable difference on purchases, and the added Geek Squad support gives me peace of mind with electronics. I also like the convenience of free shipping and exclusive offers, which make shopping easier and more affordable. Overall, it’s a great value that makes me confident in every purchase.

We've had this membership for almost 2 years already. We got it when we bought our new appliances for the kitchen. It's been very helpful as far as timing buying and returning items if needed. Well worth it!!!

I absolutely love how versatile and compact the new MacBook Neo is. I got the gorgeous indigo color and it’s so pretty!

I've been a loyal customer of Best Buy for years, and every visit reaffirms why they're my go-to electronics and appliance store. The extensive selection of products, combined with their top-notch customer service, sets them apart from the rest. Whether I'm looking for the latest tech gadgets or reliable home appliances, Best Buy never disappoints. The store is well-organized, making it easy to find what I need. And when I have questions, their knowledgeable staff is always ready to assist, providing insightful recommendations without any pressure to buy. What's even more impressive is their commitment to ensuring customer satisfaction. I recently encountered an issue with a product I purchased, and the returns process was smooth and hassle-free. The staff went above and beyond to resolve my concern, leaving me even more impressed with Best Buy's dedication to their customers. Additionally, their online shopping experience is equally impressive. The website is user-friendly, and the option to pick up items in-store on the same day is incredibly convenient. Overall, Best Buy continues to exceed my expectations with their wide range of products, exceptional customer service, and commitment to quality. They have earned my trust and my business time and time again.

“I’ve been a My Best Buy member for a while now, and the benefits are definitely worth it. I enjoy the exclusive discounts, free shipping, and extended return period—it really makes shopping more convenient and stress-free. The membership also helps me save money on big purchases, which adds up quickly. Overall, I’m very satisfied and would recommend the membership to anyone who shops at Best Buy regularly.

Great value for added protection. Had for my open box but excellent condition laptop purchase. Was good for the sense of security

This account is easy to manage and the rewards are a plus

Best Buy Plus is worth it if you shop there even a few times a year. The free shipping with no minimum and extended return window are the biggest perks, especially for electronics where flexibility matters. Member-only pricing can lead to solid savings!

Haven't gotten to use it but I did use the geek squad for a batter in 2009

Signing up for the Best Buy Plus membership has been one of the best decisions I’ve made. In just a short time, I’ve already saved over $300 on my purchases! I bought my Surface Pro, and because I have this membership, I’ve received several price adjustments as the price dropped, which added up to a significant savings. The same thing happened with the keyboard – I got an extra discount at the time of purchase, plus an additional $45 back when the price went down afterward. One of the best perks of this membership is the price match guarantee. Knowing that Best Buy will match any price drop within 60 days gives me peace of mind that I’m always getting the best deal. If you shop at Best Buy regularly, I’d definitely recommend this membership – it pays for itself quickly!

They're Grrrreaaat! Oh yes they are they're grrrreat

I’ve been using the My Best Buy Plus™ membership for a few months now, and it’s definitely worth it. The free 2-day shipping has saved me so much time (and money), especially on last-minute purchases. I also love having access to exclusive member pricing—I’ve already saved a good amount on electronics and accessories I was planning to buy anyway. The extended return window is a nice bonus too. Overall, if you shop at Best Buy even a few times a year, the membership pays for itself. Highly recommend!

Due to location I shop @ the Newington, NH location. I've purchased all my electronics from TV's Computers, to Audio equipment. Prior to arrival I already know what. The 1st notable experience is professional etiquette from any staff member I've encountered. 2nd At this location there are dedicated staff @ each particular department how are knowledgeable about all particular items and they don't jump down your throat. "Kudos". 3rd in my experience everyone went above and beyond..I've always been given excellent suggestions and advice. 4th on 3 separate occasions I purchased Marantz Audio Equipment,, all 3 items were not on display nor on their website. All 3 sales personnel went out of their way and ordered for me.. I personally got notified of exact date and time of arrival. 5th fantastic experience from arrival to exiting the store.. Kudos to Management for building highly educated staff. I would highly recommend Best Buy, especially the Newington location. Thank You so much. C U ALL SOON

Buying the membership helps with special deals and took $50 right off the top along with other deals when purchasing equipment for our college students and our business.

This membership is a real value. Member prices us unlimited Geek Squad support are great. Also, Tove the peace of mind of aettina protection plans on our purchases.

My experience with the customer service was pleasant and informative the representative was very helpful and knowledgeable concerning my concerns.

I recently bought a Lenovo all in one pc and it's fantastic,easy to use and has a great picture. It's perfect for my needs and my best buy membership definitely made this happen. Thanks Best Buy.

I decided to purchase the Membership as I recently purchases numerous appliances. Although I had some issues with products, I always able to get in contact with the GeekSquad Support team and received a prompt support on scheduling Technician on-site visit as well as answers to some of basic questions related to my appliances. Overall, I'm really happy that I purchased Membership - without it, I would have gone through much trouble to figure out contacting individual technicians. As a recently married couple, H having an access to 'all-in-one' technician support and product warranties in this one Membership is a bless (and my proud to impress my wife with saying 'I got this'). Additionally, I love the exclusive Membership Deals that is offered through this membership :)