Customer Ratings & Reviews

My Best Buy Plus has actually been worth it for me, especially if you shop at Best Buy more than a couple times a year. The longer return window gives peace of mind on bigger purchases, and the member pricing can save a decent amount on electronics. Free fast shipping is convenient, and I like getting access to exclusive deals before everyone else. It’s probably not necessary for people who rarely shop for tech, but for frequent electronics purchases or appliance shopping, the membership can pay for itself pretty quickly.

The free delivery and extended return window alone have already paid for it. It’s convenient not having to think twice about returns, and the discounts on accessories and everyday tech actually show up more often than I expected. If you shop at Best Buy more than a couple times a year, this membership makes sense and feels worth the cost. One thing I’d like added: I’d like to see more consistent member-only pricing across everyday items, not just occasional promos. Even small automatic discounts or credits throughout the year would make the value clearer and easier to track.

I love this membership because it provides exclusive deals on all of my favorite products. I am able to see first hand what I can save!

Love how easy it is to sign up for the membership. I like that I get to know information through the emails. I like the free 2 day shipping with no minimum purchase required, exclusive member only pricing, the 60 day extension for returns or refunds, and the priority access to sales. The free 2 day shipping without a minimum purchase limit pays for the plans on it's own.

I’ve enjoyed having the My Best Buy Plus membership because it provides extra benefits when shopping at Best Buy. The free shipping, member savings, and exclusive offers make it worthwhile, especially if you regularly buy electronics, appliances, or accessories. It’s convenient and helps save money over time. I would recommend it to anyone who shops at Best Buy often.

I was in between a few laptops, and purchased this alongside one of my choices. Ultimately decided to return the device a month or so later and put the full price towards the other device I wanted now that it was on sale. Price watching in the app was very helpful. I do wish previous purchases would automatically refund the difference in $ if they go on sale for cheaper than you purchased, as this was a selling point for the membership that does not work as I expected.

The S90F(2025) OLED model is better in many ways. Brighter colors, non reflective surface, 4k enhancement of screen. I have noticed sound quality is poorer. Some lower sound frequency are now missing. Volume control if set at 8 now has to be set at 15 to get the same sound volume. And the most annoying thing is now the newer software will not allow you to add open air channels manually.

I do not like how the camera is set up. Normally, the camera is embedded in the screen, not something that you need to pull up from behind the screen. I would recommend this product if the camera is modified.

Had this dishwasher installed and the installers were in and out in less than an hour. No complaints whatsoever. extremely happy with my purchase. Dishes come out really clean and this dishwasher is so quiet you don't even know it's running

I like that If I have to I can return something after 45-60 days I like that’s it’s affordable I don’t like that the discount are not really that big only like 1-5 dollars I’m a pokemon collector so I dont like that as a member we dont have (Exclusive) perks for chances to get Pokemon I dont like as a member the store opens at the same time as regular customers , I would like it to be at the very least 30 min earlier As a member I haven’t seen as much exclusivity deals for a member then a regular customer I do like some employees do thank us for being a member just brightens my and other day

I highly recommend everyone join the Best Buy membership. The staff in person are very knowledgeable and helpful and the discounts on line are great! Thank you geek squad! Anything I have needed in the past or now, if the store did not have it... they would order it for me.

Been using Best Buy Total for a while now and honestly it’s one of the best memberships I’ve bought. The longer return window alone is clutch, but the protection plans and support make it worth it. I’ve bought multiple electronics through them and it makes everything way less stressful knowing you’re covered if something goes wrong. The employees are always chill and the exchanges/returns have been super smooth for me too. If you buy tech often — headphones, consoles, TVs, laptops, cameras, anything — I’d definitely recommend it

Easy so far, quick. I haven't had any other memberships, so we will see. It helps that the store is only 8 miles from my home

Before I purchased Best Buy Total Care, the Geek Squad helped me with a couple of small things for free without even asking about my "coverage." When I asked for a data transfer from one iPhone to another, I was disappointed. They seemed to tell me that they "didn't do that." Some OTHER department was supposed to do it and then, only if I was signing up with T-mobile or AT&T. MY phones were unlocked. I am with Mint Mobile. After paying $180 for Total Care, I had to learn how to do the phone set-up and data transfer myself. Maybe I misunderstood them but ... buyer beware. I am hoping not to hear anymore "we don't do that" for the remainder of the year.

Seems like all our major appliances are breaking at once. My Best Buy Plus really simplifies identifying worthy replacements, purchasing and getting them delivered efficiently and quickly and at a reasonable price. Cancellations and refunds are easily accomplished as well.

My cabinet spacing limits the size I can buy. This is the perfect fit. I love the french doors. I can easily see what is in the fridge. The freezer doors with separate areas lets me keep things organized. It doesn't have a freezer light, but that is not a big deal for me. The finish doesn't show any fingerprints at all. great product!

The 98 inch TCL Smart TV is AWESOME! It's in our Family Room and feels like we are at the movies instead of home. We invited family over to watch the Thunder games and everyone loved the picture quality and the viewing options. The first TV had no picture so we had to wait for a replacement BUT it was well worth it. The install was great and the install technicians did an awesome job. WE are very satisfied!

I have not yet had an opportunity to use my washer or my dryer primarily because of constantly rescheduling of my appointment for installation.

I think if you buy from them all the time this might come in handy. But for me I don’t really shop to much with Best Buy. I don’t live to close to one. I had to get this because of the product I wanted. I wasn’t able to opt out. So I really haven’t used it since I got it. Maybe if I buy something again I’ll see more use.

The LG TV has fantastic picture quality. Because it has so many capabilities and options, it has been somewhat of a challenge to set up; but the performance of the TV makes it worth it.