Customer Ratings & Reviews

enjoyed the products and services are amazing so far.

I upgraded my membership to see what other deals I might benefit from. So far, I've gotten great deals at bestbuy with my card and my rewards.

i got this so i can get a refund if the price drops. Let's hope so!

Overall,membership is great I never regretted because anytime I need something. It’s right there so I’m happy. I’m a member of Best Buy.

The tablet is working great. My wife is really enjoying it. She uses it 3 to 4 hours a day. I have one just like Hers that I read every night from 9 to 11 PM.

I normally have a lot of issues ordering stuff on websites and finding deals. I’ve noticed on this Best Buy app that there are a lot of great deals, but it is very time-consuming. I wish they had it much easier set up where I don’t constantly have the refund my spot whenever I’m looking at items and lose Where I was at when I go to click on different item and have to restart all over again to get back to the same spot I was in my search but other than that I’d say that there’s a lot better deals on electronics than I’ve ever seen on Amazon

Geek squad support and exclusive prices and perks, free 2 day shipping and extended 60 day return

I love being a member it allows me to be able to order stuff from Best Buy at home and have it delivered I live all the way in Menahga Minnesota we don't have a Best Buy for a long ways away this makes it so much easier

Bought my membership while purchasing a phone. Sales rep said I could use it to take advantage of future price reductions on phone. Sure enough about a week late the price on my phone dropped and I was able to save $60!

Great experience overall. Easy ordering, easy pickup all within 24 hours. I love this new Apple iPad Air. Super lightweight, M3 chip and plenty of storage. My old iPad was six years old so this is a fantastic upgrade. Highly recommend Best Buy and the Apple product.

I love that I have unlimited geek squad and your employees customer service is wonderful

Got it for the return but I am reaping the rewards and enjoy it very much!

I'm not an electronics expert by any stretch, so Geek Squad is a perk of value. I haven't needed to use them often, but glad the resource is there. Shopping perks always interest me too, and we have seen the value in having this as a customer at Best Buy.

Thr best buy young lady extremely helpfull with addressing switchover from old S8 Samsung also a Samsung rep on premise help in down loading notes and important items Thanks to Best Buy Employees Jim

This offer delivers exceptional value from start to finish. Enjoy extended return terms that give you greater flexibility and peace of mind, along with access to exclusive sales you won’t find anywhere else. It’s a smart way to unlock incredible benefits and premium perks while making only a minimal investment.

This has been a great service for us, and we've used the Geek Squad on multiple occasions.

I recently went to your stores in Augusta, Maine and Portland , Maine in an attempt to purchase a new Subwoofer. I was initially told in Augusta that Best Buy had none fore sale. When I commented that the store website had stated that they did have units for sale the salesperson immediately Stated, after consulting her phone, that yes indeed they did have some available. I then asked her if I would be able to hear them, she said yes. When I arrived at the area in the store where they were located only two of the displays were working. Another salesperson told me that I wouldn't be able to have them demonstrated, but I could still buy one. He was corrected by another worker who said all he needed to do was to alert their IT person to come over to help. That worker came to fix the display, but I was told it would take 15 minutes to reboot. I came back and that display was now working, but I went to another one and it was not. Since I had now spent over an hour of my time, I left without purchasing anything. A few days late I went to the Portland store thinking I would be able to find working displays. They too could not demonstrate all of their models due to displays which were not working. Again I was told I could still buy one of their subwoofers. At both locations, salesmen had to search their phones for simple questions I asked regarding the equipment in the area of the store in which they worked and were supposed to have expertise. I can search the web also for information. What someone needs is the ability to converse with another person with knowledge of the equipment to render opinions and reasons why a purchase of specific units should be considered. I am astonished that in both experiences, salesmen thought that I would make a purchase of an expensive piece of audio equipment without being able to listen to them. I subsequently made my purchase at another retailer. All this being said, I wonder of the advantage of owning a membership at your chain and unfortunately, cannot clearly see one.

Worked fine to save money on the original purchase.

I was tricked into purchasing this by being told it would be free with my purchase. However i was charged for it. And given 2 $25 vouchers to spend on additional products. I have not needed this at this point, so have no further review

I love the return policy , gives me time to try out the product or if have any defects I can swap out a new one instantly. Plus the deals come in handy for quick gifts