Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41847 reviews
(41,847 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Get the most out of your Best Buy experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase I made and a good investment to protect my purchase. 5 star.
I would recommend this to a friendRated 1 out of 5 stars
Why did I fall for his "sales pitch"?!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson who assisted me with the purchase of a new laptop told that if I bought the $50 membership that there was a "sale" going to be announced within the next week and that I'd get a $100 price reduction. Ergo, l spend $50 to get $100. Stupid me - I believed him. No sale and I'm out 50 bucks. He did tell me that if the "sale" did not happen that I could get my $50 back. Wrong! Now I have a $50 store credit. Unfortunately, for me, I do not need to buy anything, so I'm stuck with a $50 credit I can use. BAD DEAL! Ergo, only 1 star. Wish I could have rated my "membership" zero stars.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jim. Thanks for sharing this experience you had with your laptop and membership benefits. We'd like to follow up on this and provide further assistance. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Saving money is awesome!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Getting to save mieny on different items around the store really nice not to mention longer return times
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Ben. We love hearing that you're already seeing the savings add up as a My Best Buy Plus™ member. We're so happy you've been enjoying your membership, and we encourage you to visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180 for more information on savings and benefits.
Rated 5 out of 5 stars
Great membership deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the value of the membership so far. The feee shipping and exclusive deals have been great.
I would recommend this to a friendRated 3 out of 5 stars
Not sure it helps with anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really know how this membership helps with anything. Haven't received any special discounts since it was purchased
No, I would not recommend this to a friendRated 5 out of 5 stars
Great store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store is great the TV's are great I got from there team was very helpful
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sales and Geek Squad service and support regarding purchase and setup of my new laptop.
I would recommend this to a friendRated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great membership. Helps to save Money and also receive Valuable Assistance and support!
I would recommend this to a friendRated 1 out of 5 stars
Non-Value Add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is of no value to me. I was recommended to purchase a Dell laptop, Microsoft Office, some accessories, and the membership. The membership was supposed to save me $25 on the transaction. The membership cost me $50, hence I spent more, not less. The recommended laptop has had nothing except issues. I brought the laptop into the store to perhaps exchange it or get a different higher-end model. I was informed I could not. That was the only real value, and yet from what I was informed, I could not? I found that odd, as it was one of the main deciding factors in the purchase and I asked multiple times. Regardless, I was well within the return window anyways? I actually wanted to purchase a laptop that cost more? Other than that, the Sirius 6 Month is only for the App. Either make it the full use or not. What benefit is there in only getting some of the use of a benefit? Frankly, it is not "free." I paid for? It came with my purchase. App only was not disclosed. Simply put, had I been fully informed, I likely would have taken a different course of action. Thus, my experience has not been a decent one unfortunately.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand not being allowed to return the laptop that you had purchased. We would be glad to further assist you with any possible resolutions if you would like through our website chat, Facebook Best Buy Support, X @BestBuySupport, (888)237-8289, or in store for more assistance.
Rated 2 out of 5 stars
It’s just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine. I only bought the membership because there happen to a $50 discount on what I was going to buy that day so the membership was basically free. The longer return window is a nice perk but not a game changer. Seems like most items that that are offered as a “exclusive member discount” goes on sale in some capacity around the same time so they aren’t really “exclusive” offers. Best Buy needs to beef up the value they really want to make this a value to customers.
No, I would not recommend this to a friendRated 5 out of 5 stars
Can't wait to use my membership more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there is a lot of value in this membership, not only exclusive deals, i was able to buy my gaming headset for a good price.
I would recommend this to a friendRated 5 out of 5 stars
Worth it membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership provides great value. Numerous discounts all year round exclusive for members and quicker shipping as wel
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great savings on my purchase.My membership has paid for itself several times
I would recommend this to a friendRated 5 out of 5 stars
Membership plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already received $20 off an iPad just for having the membership and I get early sales alerts Definitely worth it !
I would recommend this to a friendRated 5 out of 5 stars
Good prize, worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great offers and disccounts. The prize is worth since you can change your mind and return items if you want.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship is great! I especially love having the longer return window
I would recommend this to a friendRated 5 out of 5 stars
Completely recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice membership and for better prices you are constantly being notified for promotion and discounts!
I would recommend this to a friendRated 5 out of 5 stars
So. Far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is wonderful. Saved a lot on my appliance delivery, kits installation and removal.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I knew about this sooner. Seems like a good deal A+++
I would recommend this to a friendRated 5 out of 5 stars
like the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to get. You can get real good pricing on items and support that as of now I have not used. Check it out.
I would recommend this to a friend
