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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41850 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1399 Showing 27,961-27,980 of 41,850 reviews
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deal. Helps with so many feature I've been looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great member services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my savings with my membership plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that ended up helping me three times was great. Helpful and cheerful. Made it painless. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great idea Best Buy had by adding this to the program. I’m so glad somebody told me about it. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and happy with all services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. The geek squad, customer service are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money even after the purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a fridge and then the black friday deals happened. Best Buy Membership got me $70 refunded back!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing for such a Great name Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to start with, I paid in advance for an In-Home Geek Squad appointment for July 2nd. They gave me a Window of 12 Hours (7AM – 7PM) and I waited and waited. Then I was given an update of (1PM – 5PM) and I still waited and waited, still no show. After contacting your customers Services, I was informed that the Tech. was at my door, CLEARLY A LIE! No one showed up!! After speaking to the Customer Service agent, the BEST they could do was rescheduled me for a LATER date, (8 days later then when I was promised and paid for!!) and still with a 12-hour window. WOW! What a service, very disappointing for such a Great name as Best Buy. So, as I wait again, I am not satisfied with this service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, HaroldS! We appreciate you taking the time to leave a review. Having your appliance install delayed is never great news, so I can understand your disappointment. We would be happy to look into this issue and assist. Please reach out to us on our social media platforms. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    S. Freer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received more rewards from this program than I have with any other program. I definitely recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not clear with the support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This happened about three months ago. I contacted customer care to ask if I could get a refund or price adjustment since the product’s price dropped to nearly half within a month of my purchase. However, I received inconsistent information from different associates — one told me to visit the store to have the product rebilled, while another said it was ineligible for any refund. Their instructions were unclear and very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there. We appreciate your review, although it's concerning to hear you had these poor experiences recently and the service you received didn't meet expectations. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good value. It covers a wide spectrum of products and services that are essential for any given home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the discounts provided. The emails showing items are not overwhelming in volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has has a great membership. Great deals at bestbuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chat bot not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat online bot not very user friendly. Had a question it couldn’t not answer and didn’t offer to connect to a live person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is great! you really can’t go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it, it lowers the everyday price of things! Totally worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many money saving benifits. Is a great option. m thankful for free shipping and thrilled to be a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband recently purchased this in our last big purchase. We are reaping the benefits of the rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memership is definitely worth the money. The money you save with membership discounts pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is a great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I saved good money on my purchases and received rewards immediately,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that it is very worth it since you find very good discounts, I recommend it one hundred percent

    I would recommend this to a friend