Customer Ratings & Reviews

The membership is really good. The only problem I have is whenever you try to prize match for something that is still that is sold on Best Buy‘s website customer service over the phone cannot help you. You have to go to the store cause they look at their website and they can’t see what you see so I don’t know what’s up with that but otherwise, if you didn’t have to run to the store every time your prize match it would be better.

The membership has good incentives for members and is relatively reasonably priced. Everyone likes quick shipping but having a longer return window is also a nice advantage because it allows for the proper testing and demoing of a product to see if it fits your needs.

Very nice fridge. Alot of room and we like to beable to control stuff from the app on the phone

Overall not a bad plan, if you purchase a lot of tech through Best Buy. Personally Best buy is where I always look and check 1st, the fact I have close by helps too, but honestly the exclusive deals and savings that go with membership make it well worth the $50, imho. Only thing, My membership got tacked onto a purchase I had made by a floor Rep, then forgotten all about (or overlooked or unaware during purchase tbh, still not sure which, probably both) and when it auto renewed a year later at exactly 12a 0 dark 0 from Denver Colorado, my bank immediately flagged it as unauthorized, all while I slept. Not recognizing it before coffee I confirmed the rejection, and the transaction became completely mucked up..So, I let it rest for awhile, b and never renewed even after finally realizing what it was, dug through my history and confirmed that I guess I did pay for it last year . Again, The plan itself is probably worth it you shop here a lot, but they should really send out reminders, bells and whistles, etc well in advance and change the auto-renew from 1 sec past midnight, as it comes off as trying to "slip one by" both the customer and obv the bank, too. I think in the end I didn't like the way it went down, the lack of transparency, and the fact it was apparently a sales comiss "tag-on" tb with. If they changed these practices, I'd probably sign back up and recommend more, but tbh, it left w a weird a taste, so just haven't.. I may reconsider if they offered again and posted frequent transparent reminders and alerts to our account and esp emails that I still get flooded with.. Subscriptions these days seem to count on ppl not exactly knowing they have subscriptions. Can you imagine making money creating simple apps off the fact ppl can't even keep track of their own subs and memberships bc we're so inundated?! The transparent Co's get my cont'd business. The "slip one by" Co's do not. Imo, a personal rule that wld serve others well too, and remind Co's integrity still matters if you want our business.. Again, I'd still "highly recommend" the My Best Buy Membership to techy friends & fam, especially protections that come with it..but then immediately warn them about the auto-renew process.

This washer machine works real good, but its loud on the spine cycle. Even though you bounce out the clothes. It will do for now, but l would not buy this brand again. But it work good.

Great choice to get this. Knowing I can return the computer within two months, as well as 2 months of best price guarantee has been great and has paid for itself 5 times over - literally. I've been able to get $150 back on my accompanying computer purchase so far in just the first month with price matching. And a 2 free months of LinkedIn Premium came as a welcome surprise - also paying for itself.

I’ve had the My Best Buy Plus yearly membership for a while now, and it’s been really worth it for me. The free 2-day shipping with no minimum purchase is a huge time-saver-I get my orders fast without having to worry about extra shipping fees. I also like the exclusive member prices and deals on tons of products; I’ve saved a good bit on tech and accessories that way. Another big plus is the extended 60-day return window on most items, which gives me extra peace of mind if I change my mind or something doesn’t work out. Plus, having early access to sales and special events makes it easier to grab popular items before they sell out. For $49.99 a year, it feels like a solid value if you shop at Best Buy regularly. Just keep in mind the 2-day shipping isn’t available everywhere, but it’s worked well for me. Overall, I’d recommend it if you want faster shipping, better deals, and more flexible returns.

This membership is great it give you more time to return items and give you a lot of benefits, great rewards

Never had best buy plus but so far well worth the investment , as i am receiving multiple incentives to purchase products through best buy, awesome

The membership has definitely been worth it for our household. Within the last few months alone, we purchased a refrigerator, washer and dryer, and a TV, so the member pricing, delivery benefits, and extended return window came in handy. The process was smooth overall, and having everything connected under one membership made larger purchases feel a lot easier and more organized. If you shop at Best Buy more than occasionally, I can definitely see the value in it.

It came out cheaper to do the membership and it covered the iPhones we bought... glad I bought this membership, it will give us more discounts on all our appliance purchases as well as future apple purchase...would gladly recommend this to others who are thinking of getting an IPHONE because it covers the apple care and is cheaper

I wasn’t sure if the My Best Buy Plus membership would be worth it at first, but after using it for a few months, I can say it actually pays off if you shop here regularly. The member pricing and occasional exclusive deals made a difference, especially on electronics I was already planning to buy. Free shipping was also a nice bonus since I didn’t have to think twice about small orders. It’s probably not for everyone, but if you buy tech more than a couple times a year, it makes sense.

If you buy tech frequently, the My Best Buy Plus membership is a no-brainer. The biggest selling point for me is the 60-day return window (up from the standard 15 days). It takes the pressure off—you actually have two full months to make sure a new monitor or peripheral works for your setup. ​Beyond the returns, the member-only pricing often pays for the membership fee in just one or two big purchases. Plus, the free 2-day shipping is reliable and fast. If you're tired of rushing to return things within two weeks, this is the best $50 you’ll spend this year.

The membership has been useful for the added deals and benefits available throughout the year. It can provide good value if you shop at Best Buy regularly, and the member pricing and other extras are easy to use. I have been happy with it overall.

This year I purchased the Samsung Galaxy Z Fold 6 and a PlayStation 5 from Best Buy. Here’s my experience: Samsung Galaxy Z Fold 6: I’ve been thrilled with my purchase. The foldable design is innovative and adds a lot of versatility to my daily use. The screen quality is exceptional, making it perfect for both work and entertainment. However, the battery life could be better, especially with heavy usage. Overall, I’m very satisfied with the product. PlayStation 5: The PlayStation 5 has been a game-changer for my gaming experience. The graphics are stunning, and the load times are incredibly fast. The only downside is that it can be a bit bulky, but that’s a minor issue compared to the overall performance. Customer Service: Both purchases were smooth, and the staff at Best Buy were helpful in answering my questions and ensuring I had everything I needed. Overall, I’m very pleased with my purchases from Best Buy and would highly recommend them!

This is a worthwhile program because of the extended protection on price matching for any decreases in the cost of the items within 60 days, the ability to return items within 60 days, and the free shipping of items with extended warranty coverages too.

With the first use we noticed a very quite dishwasher compared to our previous old Samsung model. I like the 3rd rack but noticed that our taller cups need to move down to the 1st rack. Overall I am very happy with the purchase and looking forward to its use.

What I like? It is so quiet, you don't even know it's on. It dries very well if you use the button that says, 'extra dry.' My dishes come out very clean using the 60 minute cycle.

The My Best Buy Plus™ membership has genuinely reshaped how I shop at Best Buy. With exclusive member pricing, I feel assured that I’m always making smart financial choices. The savings build up over time, turning each purchase into not just a transaction, but an investment in long-term value. 1. Peace of Mind with Support & Protection What truly sets this membership apart is the unlimited Geek Squad support and dependable product protection. Knowing that my devices and appliances are covered by expert care gives me a sense of calm. It allows me to enjoy technology for work, family, and life, without the stress of unexpected setbacks. 3. A Human-Centered Experience This program goes beyond discounts, it feels like Best Buy is creating a partnership with its members. The thoughtful perks, easy access to services, and customer-first approach make me feel supported long after a purchase. It’s a proactive, humanized way of delivering service that adds real meaning to membership. 4. Progressive & Forward-Thinking What I admire most is how forward-looking this membership feels. It’s not just about saving money today. It’s about building confidence for tomorrow. With smarter pricing, dependable support, and a focus on long-term relationships, Best Buy proves that they are listening to what customers need in a fast-changing world. Last but not least: To me, the My Best Buy Plus™ membership represents more than just perks, it’s about confidence, convenience, and care all in one. Every purchase feels protected, every service feels accessible, and every dollar feels well spent. I would recommend it to anyone who values savings, trust, and a brand that stands beside its customers, not just at the register, but throughout their journey.

I recently visited Best Buy and had a solid experience overall. The store was well-organized, and I was able to find electronics and accessories without much hassle. The staff was helpful and knowledgeable, offering advice on the latest laptops and TVs. Checkout was smooth, and the store had a wide range of products in stock. Pros: Friendly, knowledgeable staff Clean, organized store layout Good selection and availability of products Cons: Some prices were slightly higher than online options Limited in-store promotions Overall, I would rate my experience 4 out of 5 stars.