Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41124 reviews
(41,124 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
A Great Experience with My Best Buy Plus™ Membersh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the My Best Buy Plus™ membership and my experience has been great so far. The membership offers a range of exclusive benefits that have enhanced my shopping experience at Best Buy. One of the standout features of this membership is the exclusive offers. These offers are not only attractive but also add value to my purchases. They make shopping at Best Buy a rewarding experience. The rebates offered through this membership are another highlight. They provide an opportunity to save money on my purchases, making the shopping experience even more enjoyable. The service provided by Best Buy as part of this membership is commendable. The staff is always ready to assist, making the shopping process smooth and hassle-free. Overall, the My Best Buy Plus™ membership has been a great investment. It has not only provided me with exclusive benefits but also made my shopping experience at Best Buy more enjoyable and rewarding. I would highly recommend it to others.
I would recommend this to a friendRated 2 out of 5 stars
GE Dry and washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had GE for years unfortunately when we moved to Virginia last month and we purchased the same washer dryer we have had for years at best buy, the washer was broke twice and the dryer 3 times this time when they brought new2 it seems to be fine so i think they got a bad batch
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Plus™ member! Having The Geek Squad look into your issues, is supposed to make these types of situations simple. If you need further assistance, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Rated 5 out of 5 stars
Member Ship
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still testing if this benefits me but I would say if you are at Best Buy a lot it sure does.
I would recommend this to a friendRated 5 out of 5 stars
Membership with Best Buy was a good decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is well-worth it. It comes with a lot of perks, discounts, and first-class service to members.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase salesman explained everything to me. I also let my family members know about this membership, and they also will be purchasing in the future. Thank you.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We saved money with this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently updated a kitchen with all new appliances from Best Buy and signed up for the Best Buy Plus membership. We are so thankful to the sales rep for telling us about it and taking the time to explain it. Not only, did it save us a lot of money but we received enough in rewards, ($500), to upgrade our internet hardware. Plus, now we get special pricing deals that we would not get without the membership. We are so glad we signed up for this. Thank you Best Buy!!
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership was worth every penny. I got the offer that if I sign up and then made purchase of $500 or more than I will get a $50 gist card. SO I signed up, because I purchase most of tech stuff from best buy. I utilized the offer and preorder the google pixel 8 pro phone and got the pixel watch 2 for free. when I took my delivery within a month I got the $50 e-gift card. so the membership cost me nothing for this time. And you know the real benefit comes when we do trade in our old deck at the store we get 10% extra trade in value. I traded in my 2 old iPhone SE, Apple Watches and air pod pros and wow 10% more was fun. The membership was worth every penny. this was not the last thing, plus members has discounted rates this I come to know when I made my TV purchase and save ~$250 on the TV. I am loving it.
I would recommend this to a friendRated 4 out of 5 stars
Worth it in the long run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a hard sell on a membership but after my vacuum and tv went on the fritz, geeksquad was so helpful and kind in getting them back in working order. I've only been a member a few months and been saved from having to buy all new appliances just on repairs
I would recommend this to a friendRated 5 out of 5 stars
Very Handy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been a blessing. There are many perks with this and I take advantage of them. I am normally not one to sign up for things like this but after reviewing the benefits and chatting with one of the employees I decided to try it for at least a year. I like it so much I will keep it renewed. I am very pleased with this BestBuy Plus.
I would recommend this to a friendRated 4 out of 5 stars
BB loyal customer & BB Credit Card holder 25 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the fact that i have a return window of 60 days and all the exclusive promotions and exclusive prices for a membership holder. I been shopping at Best Buy for the last 25 years even though i can find cheaper price than best buy but i am always loyal to Best Buy and I have a Best Buy Credit Card for the last 20 years that i been using.. This membership serves me well ...
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mona and Allee were so very patient and helpful with setting my computer up and helping with passwords. Really great employees.
I would recommend this to a friendRated 5 out of 5 stars
Got alot of use out of this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a real value. Makes easy access to returns as well as purchasing items.
I would recommend this to a friendRated 5 out of 5 stars
Good to have for electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it, gives you extra perks like extension on time for returns and for getting warranty’s for electronic devices
I would recommend this to a friendRated 5 out of 5 stars
almost pays for itself w/ returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the price of the service almost pays for itself - due to the amount of returns
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Feeling Secure with My Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve really enjoyed my Best Buy membership—it gives me peace of mind knowing I’m covered for any unexpected issues. The benefits make me feel secure with my purchases, and the support has been reliable whenever I’ve needed it. Overall, it’s been a great value and I’d definitely recommend it to anyone looking for extra protection and convenience.
I would recommend this to a friendRated 5 out of 5 stars
I use it for every electronic device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is sooo helpful u get to save money and get monthly payments
I would recommend this to a friendRated 5 out of 5 stars
Totally worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will get discount and extended price match which is great!
I would recommend this to a friendRated 5 out of 5 stars
Positive experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleasantly surprised by this membership experience so far. I get access to helpful personnel and treated as a valued customer! Thank you, Best Buy. P.S. Not to be included in online post...I bought a LG 4C 55" which I'm very happy with. Though, was was so dissapointed that it did not get marked down unlike the 65"+ versions that got drastic markdowns, close to what I paid. Feels like did not get the value I should have.
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t purchase enough for it to be worth it. Benefits are good though for frequent purchasers. We about broke even on the experience. Only purchased it, however, in order to return an item a few days after the very short two week return window.
I would recommend this to a friendRated 5 out of 5 stars
Membership for the holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can see my membership paying off by Christmas 2025. I bought it less than a month ago and Best Buy is already sending me early bird special offers on the appliances I have been looking at. Something’s telling me that Moma needs a new LG stove, refrigerator and dishwasher for Christmas 2025!
I would recommend this to a friend
