Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41880 reviews
(41,880 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Price protection not worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson convinced us to buy protection to access price protection but device price did not go on sale as stated.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with sales can be difficult. You can certainly reach out for support to any of our social media profiles for support. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t the means to take full advantage but great value if I did…………………………………………………………………
I would recommend this to a friendRated 1 out of 5 stars
Forced to contact support to cancel membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot cancel membership online without contacting customer support. Trying to cancel the membership online always gives a fake "we ran in to an issue" and forces you to contact customer support to cancel so that they can try to persuade you to keep the membership. This is not how memberships should work. Learn from Amazon's example.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Double account error, created by associate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the discounts. My frustration lies in Best Buy allowing me to have 2 different accounts Plus and Total accounts. I asked for the upgrade to Total, but was charged for both. Now that i have firgured that out, tech support cannot help me merge my accounts. They did try, but im told someone will email me for further support. In the mean time i cannot log into my account,make changes, make appointments. Im stuck in a loop hole of reseting my password and not receiving the text notifications. Further, not i cannot easly set appointments. I have to pick up a laptopbut will have to wait several hour in line. I livetoo far away to just drive in and set and appointment. This is frustrating and costly.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Nicolas! Thank you for sharing your feedback. While we are happy to hear you've found appreciation in the discounts your My Best Buy membership provides, your inability to fully enjoy your membership is concerning. For further support, feel free to contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Rated 3 out of 5 stars
Not much use to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is only a good value if you have to buy lots of stuff. I need to purchase items carried by Best Buy only once or twice a year so I do not get much value out of it.
No, I would not recommend this to a friendRated 5 out of 5 stars
I love having this membership and use it often!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have earned great value in having this membership. The savings have been wonderful!
I would recommend this to a friendRated 3 out of 5 stars
It's a Gamble.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only saved what I paid in membership fees??? Giving it one more year. Maybe if you shop more.
No, I would not recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, enjoying the benefits I received from this
I would recommend this to a friendRated 5 out of 5 stars
Primary arms is the right olace to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PA is always the right olace to go for hime defense purchase or anything about ruffle
I would recommend this to a friendRated 3 out of 5 stars
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you plan on buying a lot of gear may not be worth yearly fee.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate member prices. Free shipping of online orders.
I would recommend this to a friendRated 5 out of 5 stars
Good Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership ended up paying for itself. with the discounts
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great value and I get cash back on every purchase I make with it.
I would recommend this to a friendRated 5 out of 5 stars
Great buy with Best Buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop and best offer from best buy. Really happy with my experience with Best buy
I would recommend this to a friendRated 5 out of 5 stars
Love the membership. I use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. Membership specials. Having peace of mind about purchases is great!
I would recommend this to a friendRated 5 out of 5 stars
Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect!!! I recommended for everyone!!! It's a great acquisition!!!
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been worth it. I would definitely recommend it to others
I would recommend this to a friendRated 5 out of 5 stars
Computer purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this since I made my purchase of a new computer.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that u get discounts and see a difference in your tab.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the value that this membership offered. Great price!
I would recommend this to a friend
