Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41895 reviews
(41,895 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
No brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with this. Totally worth it. It pays for itself
I would recommend this to a friendRated 3 out of 5 stars
Cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've cancelled my membership in BB Plus. It was a subset of a purchase I made & I've returned that product to this went bye-bye too.
No, I would not recommend this to a friendRated 3 out of 5 stars
TV repair or replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service could have been better on trying to resolve the situation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy having extra excess to certain items and the savings
I would recommend this to a friendRated 5 out of 5 stars
We love this membership!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it!! I have all the resources i need for college!!
I would recommend this to a friendRated 5 out of 5 stars
thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service is top notch, their specials are the best.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome program. Allows you to receive money off future purchases.
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money, worth it for the special values we get!
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you shop here alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny saved alot of money an havent even had it that long
I would recommend this to a friendRated 2 out of 5 stars
Customer Service communications by phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it did not help when we experienced problems communicating with your customer service people who provided us with multiple dropped calls and long delays to speak to someone who could be understood.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with our phone services. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] i got it for the 60 day price match and member pricing.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this membership its so easy and simple to use!
I would recommend this to a friendRated 5 out of 5 stars
better than nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This memebership is good. Better to have one when you want to but something big.
I would recommend this to a friendRated 5 out of 5 stars
Mybestbuy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is coming in clutch! Love it, and will upgrade for a ultimate one.
I would recommend this to a friendRated 1 out of 5 stars
Not with the hassle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talked into applying for card when purchasing washer/dryer. Didn’t need the card. Best Buy cancelled my order the day before scheduled to be delivered so had to repurchase and set up another delivery date. Finally decided to purchase from another store. After several calls and misinformation to customer serve in order to get a refund I had to request 2 checks from 2 different departments. Definitely not worth the hassle
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Problems with an order is not the experience intended with the My Best Buy memberships Please reach out to any of our Social Media Profile so that we can document your experience. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be perfect! No problem, only benefits.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a membership is real value the able to return after 30 days is amazing
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having a longer return period just in case I need it.
I would recommend this to a friendRated 1 out of 5 stars
Would like to use my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not ask for this . Already had the total plan . Adding the plus plan has messed up my account . I have 3 items still in the box that I purchased but cannot install because Best Buy support can't figure out how to apply my 2 year warranty.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Total™ member, StevenS! There is no reason to have both membership, and this sounds a bit concerning. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance.
Rated 5 out of 5 stars
Grab it for good deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Memeber exclusive deals are amazing especially for laptops
I would recommend this to a friend
