Customer Ratings & Reviews

Good value! I plan to upgrade shortly. I really enjoy the member discounts.

[Employee of bestbuy] This membership is great, great to have protection on my items but I also get great deals and early access on items!

I don’t usually do memberships, but My Best Buy Plus™ has been totally worth it. What I really like is the extended return window. It just makes shopping feel a lot less risky, especially for big tech purchases. And the special pricing they give members? So good. I save on things I was going to buy anyway. If you shop at Best Buy even a few times a year, this pays for itself fast. Totally recommend it!

Best Buy is & always has been a pleasant experience! Your representative was knowledgeable & extremely helpful. He knew exactly what I wanted & had the item asap & explained the warranty, which I purchased. It was a quick & easy purchase! Your sales personal was the Best Buy expert! Best Buy experience ever.

It's a very valuable program for any and all products pur

First time getting this service awaiting to see if tv goes on sale.

I appreciate having my Best Buy membership. And all the employees at Best Buy super friendly and super helpful. Don’t do the financing through Best Buy though because they’re not helpful and they just like to run peoples credit.

Unlimited geek squad is a plus! Excellent customer service!

I returned to the Sterling, VA location after a great experience with my first laptop purchase, and I’m happy to say my second visit was just as smooth and satisfying. The staff was knowledgeable, efficient, and made the process quick and easy once again. It’s clear they value customer service here

Aside from the free shipping perk, My Best Buy Plus members will occasionally get (limited time) special pricing on products from BB. I am not sure exactly what causes these offers, or if they tend to occur at certain times, but if you are shopping on the website or app, keep your eyes peeled for special member pricing! It can help to defray or even fully cover the cost of your annual membership.

The man at best buy was exceptional. He knew exactly what we needed and explained everything for future purchases

Love my new LG refrigerator. People delivering did and excellent job!

Protection for our GE Refrigerator is a big plus. Also, some good deals to be had

The membership has been a life saver for me and my tech family. Plus the monthly deals are an added bonus.

Good to have if you can find comparable price. Most of the time you don't.

[Employee of bestbuy] I love the idea of a cheaper membership with best buy in oppose to best buys total program, the 60 day return policy is fantastic to have, and its good for the price of 50 dollars, bowver i wish there were better deals for members some times its only lile 50 dollars off. So its like people can get the membership for free which is a good incentive, but then if someone already has plus the benefits are not that big when it comes to deals its only a couple dollars off. Still ill give it a 7/10

When I applied for a Best Buy credit card, which I HAD to do, to take advantage of their 10% price discount, on a $5K TV, my credit was locked. So, after going through all those gyrations, unlocking it, I had to re-apply. In the mean time, they had placed the purchase, on my Discover card, so that had to be cancelled, and the charge placed, on the BB card. After about 10 useless calls, and multiple emails, I finally got it all taken care of. You cannot call a store sales person, or a store supervisor - you will wind up in India, or Philippines. How ridiculous! Over a period of about 2 weeks, and multiple 80 mile round trips, to meet with salesmen, and store managers, we finally got it all straight. No sane person wants to go through all this hassle, just to get the best price. Just give us your best price, to begin with.

When purchasing products it is never a consideration that Geek Squad is included. Most electronic products have worked well with no issues.

I purchased Best Buy + with a new computer on the chance it might provide some money off with the extended price match. Sure enough it did and I am one happy camper for it! I am considering 2 new TV's and am waiting for a special offer notification now. I am glad I took the plunge with Best Buy + it was totally worth it.

Love how was able to get member price with this reward and go there is 60 days to do price match after purchase. The rewards purchase was very economical just didn’t like that I had to link a card where it auto renews.