Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been useful with discount and service. Great unexpected Surprise
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with the experience I had at the Burbank store. I was forced by the store manager to purchase a membership in order to receive an item that had been mistakenly delivered to the wrong address. To make matters worse, customer service never informed me that I could request a refund for this forced membership. Since that incident, I have chosen not to spend a single penny at Best Buy—and I have no intention of returning as a customer. This kind of treatment is unacceptable and has completely undermined my trust in your company.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Lolo! We're sad to hear you're not happy with your My Best Buy Plus™ membership and that you seem to have had a poor experience so far. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is worth it for the discounts and what it offers
I would recommend this to a friendWorth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, i really like my new membership. Must have.
I would recommend this to a friendWe love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals!! Highly recommended to everyone, who likes to save money
I would recommend this to a friendThe membership is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very valuable. It is great to be part of.
I would recommend this to a friendBest buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It great for the value and I am pleased with the discounts k recieve
I would recommend this to a friendMembership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I have the membership to help replace my damaged phone!
I would recommend this to a friendNice membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership offers a great value. Good deals offered every week.
I would recommend this to a friendBest customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price with much more membership services and benefits
I would recommend this to a friendMisleading membership rules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by two sales reps that if I became a Best Buy Plus customer, I would be able to apply the $75 credit for an additional purchase simultaneously. I bought a computer, then the next day, I bought a range. I was told it would take a couple of weeks for the credit to appear on my account, but since it was in the 60 day time frame, I would then be able to apply the credit to the range purchase. It was not the case. I was told by the call center that it applied to purchase ONCE I received the credit. False advertising or poor training of staff.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Love the membership, I use online and in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the discounts and early alerts! Easy to follow on app.
I would recommend this to a friendI like my Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my Best Buy Plus really value. I may go to my best buy total next year.
I would recommend this to a friendAbsolutely love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefits !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendPrice match with Plus membership discounts not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to save on multiple purchases, which saved me around $30 with this $50 membership. Due to lower prices in other stores, I planned to do a price match, but the store manager refused to give me the membership discounts, saying it was double dipping. So, I decided to cancel the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi PaKo,
Thank you for sharing your feedback. I can understand how frustrating it must have been to feel like the benefits of your membership didn’t align with your expectations, especially when trying to take advantage of both price matching and membership discounts. We want to ensure our programs provide value and clarity, and your experience highlights an area where we can improve.
We’d like the opportunity to look into this further and address your concerns. Please connect with us through a private message on one of our social media platforms listed below. Include your full name, phone number, and email in your message, and mention that this is regarding your My Best Buy review so we can assist you as quickly as possible.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We look forward to hearing from you soon.
Best regards,
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value and offers excellent service benefits.
I would recommend this to a friendThis membership is AWESOME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is GREAT!!! You save lots of money on items.
I would recommend this to a friendI’m overwhelmed by the membership and it’s Benifit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to save money without compromising quality of goods purchase.
I would recommend this to a friendUseless and pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told we "had to" buy it to get help transferring info from an Android to an iPhone. Not only did we not get help (the person didn't check the battery, and after waiting an hour, he then said he had to start all over again), but we had to buy something we don't need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Tara! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the many perks of your my best buy plus membership visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007 or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289.
VERY HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with purchase. Has saved me quite a bit of money in short time
I would recommend this to a friend