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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41969 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1668 Showing 33,341-33,360 of 41,957 reviews
  • Rated 1 out of 5 stars

    Misleading membership rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by two sales reps that if I became a Best Buy Plus customer, I would be able to apply the $75 credit for an additional purchase simultaneously. I bought a computer, then the next day, I bought a range. I was told it would take a couple of weeks for the credit to appear on my account, but since it was in the 60 day time frame, I would then be able to apply the credit to the range purchase. It was not the case. I was told by the call center that it applied to purchase ONCE I received the credit. False advertising or poor training of staff.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I like my Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Best Buy Plus really value. I may go to my best buy total next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price match with Plus membership discounts not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save on multiple purchases, which saved me around $30 with this $50 membership. Due to lower prices in other stores, I planned to do a price match, but the store manager refused to give me the membership discounts, saying it was double dipping. So, I decided to cancel the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi PaKo,

      Thank you for sharing your feedback. I can understand how frustrating it must have been to feel like the benefits of your membership didn’t align with your expectations, especially when trying to take advantage of both price matching and membership discounts. We want to ensure our programs provide value and clarity, and your experience highlights an area where we can improve.

      We’d like the opportunity to look into this further and address your concerns. Please connect with us through a private message on one of our social media platforms listed below. Include your full name, phone number, and email in your message, and mention that this is regarding your My Best Buy review so we can assist you as quickly as possible.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy
      We look forward to hearing from you soon.

      Best regards, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and offers excellent service benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is GREAT!!! You save lots of money on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m overwhelmed by the membership and it’s Benifit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save money without compromising quality of goods purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with purchase. Has saved me quite a bit of money in short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rebates that I wouldn't normally receive as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to save mobey on items and great for things such a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light ans easy to clean ... and save your space also ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless and pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told we "had to" buy it to get help transferring info from an Android to an iPhone. Not only did we not get help (the person didn't check the battery, and after waiting an hour, he then said he had to start all over again), but we had to buy something we don't need.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Tara! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the many perks of your my best buy plus membership visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007 or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by the sales guy in store that there was a 90 day price guarantee with the program that would take me thru Black Friday sales prices. At day 62 was told I missed their price drop guarantee by 2 days. Shame on me for not reading the fine print. Shame on them for misleading me. What should have been a good loyalty program had the opposite effect.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Any misunderstanding on the benefits can be difficult. You can always see the benefits available with your membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles if you need support with something you had been advised of in store. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save me so much money. Definitely more than I could ever spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy my membership benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the membership benefits and great prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you a lot of money especially if you shop here a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and services Got a great deals and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership once and it saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership price is reasonable and offers lot of discounts

    I would recommend this to a friend