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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42027 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1672 Showing 33,421-33,440 of 42,018 reviews
  • Rated 5 out of 5 stars

    experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great and we love the television!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the experience I had at the Burbank store. I was forced by the store manager to purchase a membership in order to receive an item that had been mistakenly delivered to the wrong address. To make matters worse, customer service never informed me that I could request a refund for this forced membership. Since that incident, I have chosen not to spend a single penny at Best Buy—and I have no intention of returning as a customer. This kind of treatment is unacceptable and has completely undermined my trust in your company.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Lolo! We're sad to hear you're not happy with your My Best Buy Plus™ membership and that you seem to have had a poor experience so far. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a must, it give discounts and more..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, geek cwoade have lots of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals.............................. ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options available for products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep. Here are enough characters to move on. 1234

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Best Buy service is excellent keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kool ! One of the best things going for Best Buy’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good deal with perks and benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best bay it’s the best to get you member i love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading membership rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by two sales reps that if I became a Best Buy Plus customer, I would be able to apply the $75 credit for an additional purchase simultaneously. I bought a computer, then the next day, I bought a range. I was told it would take a couple of weeks for the credit to appear on my account, but since it was in the 60 day time frame, I would then be able to apply the credit to the range purchase. It was not the case. I was told by the call center that it applied to purchase ONCE I received the credit. False advertising or poor training of staff.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough sales with membership. Very disappointed, I will not buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably would not renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received very little communications on any deals that are going on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have since I purchase electronic things here often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend as it literally pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my price by 70. i saved 30 bucks for signing up for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool. good benefits. good service. saves money. fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to get things within 2 days. It great.

    I would recommend this to a friend