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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42032 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1678 Showing 33,541-33,560 of 42,023 reviews
  • Rated 1 out of 5 stars

    Enter Key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer came with a faulty Enter key on its keyboard right from the start. I kept thinking if I typed on it long enough it would snap back into place or self correct but it has yet to do so. Your Geek squad refused to secure it into place. I did not cause the key to be defective in this manner & was led to believe that factory defects are not the customer's responsibility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Zero interest financing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have. always had great service, especially with financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you the best lowest price and saves a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very useful and offers great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is amazing I love the discounts all the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership offers great support and stressless transactions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plus Membership Limited in Benefits to Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get any benefit except the discount I got at purchase of a new iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth getting unless you buy alot of stuff online at best buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is fare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the membership if you have children because we are always buying electronics and video games for them. Safe son money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives you extra discounts. Excellent buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can pay for itself if you plan on buying enough to get the savings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad experience with my account being hacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be careful with your account. i had $250 in reward certificates in my account and my account was hacked and i was locked out. I spent hours on the phone with support and finally was helped by someone who got me back in and restored my rewards. Thought the problem was resolved. Went to use my reward certificates only to find out that the account was hacked again. I have since canceled my account and have not been reimbursed. Best Buy has a great selection of goods but this has been a terrible experience in dealing with fraud. If I ever buy from them again I would not open an account

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Lawrence. I can definitely understand the desire for security when it comes to having any account. If you find you ever have similar issues in the future never hesitat to reach out to us on social media. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got christmas and everything needed to start new year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really use it because it won't let me correct my email address ( which I thought the sales person did on store)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and discounts are nowhere near what you provided originally. Also having no bluerays for sale gives me no reason to come in and shop. That's what my son and I would do every week. Your loss!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have this yet. But sounds good. So yo can try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have saved over 100 dollars and just bought it a couple weeks ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year membership is unique and very useful for tech lovers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for anyone who shops at Best Buy. Lots of perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money, quick delivery. Easy installation

    I would recommend this to a friend