Customer Ratings & Reviews

good access to rewards, easy and 60 days return policy.

Quick and easy setup and instantly started saving.

Not as many benefits as I'd anticipated when I signed up.

it's OK. Bestbuy has fallen so far down in the last few years I used to only buy from them not anymore

Worst money spent. Store staff has no one no interest in true customer service. Chopped up Best Buy Card on Spot. Lots of empty promises and loopholes on messaging. Corp, has further exacerbated the problem by cutting staff. Going to store and finding competant help is now just a memory. The MBA bean counters need to go work in the stores and stop pushing decimal points to pay their bonusses. I can increase sales by 50% just like i did for other electronic retailers. Your path isntoward extinction not growth.

No complaints not much to say but good product and service

I cancelled this member in store on March 26,2024. They told me to wait for 15 minutes, so I did. I received a receipt in store and via email stating I cancelled my membership. I cancelled membership for plus to upgrade to Total Plus. When I went back to register to now purchase (25 minutes later) I was still a Member Plus. The cashier gave me a number to call and they were unable to help me. Today, I went into app to check status and I was still a member. So I cancelled from Best Buy app. Check gain an half hour and to my surprise I am still a member. So, I called the membership number (1-888-237-8289) again. I told the rep everything that had happened again. He put me on hold, came back a minute or two later and said, “Okay I cancelled your membership again. Seriously, all I wanted to do is buy Total Plus membership. You would think they would want to make sure this process was simpler. So far all it has done is made me not want to their membership and to tell others about my arduous process.

This memberships is a real value. Great prices for member.

Amazing value! Definitely making money back from this!

Don’t know if it’s worth it yet still trying it out

I love it … I get lots of offers every day … great discounts

I purchased this membership in store, ànd someone contacted me tried to scam me. Some how they had my phone number and wanted me to give more information over the phone.

Love the perks of membership. Just getting started.

In just one purchase, I nearly got my money’s worth!

So far I have only gotten benefit from it on 1 item. We’ll see in the future if more benefits come from it.

Love the benifits the membership comes with……………..

So far the membership is great..I would like for more stuff to be on sale and not just for the day

I just started do this I see nice good things in special

I'am unhappy with the the phone I boughr, and when I wanted to bring it back for maybe exchaned the told me I wastwo days late forexchange, this is stuped

Very little value to this membership. Prior to delivery of the 2 fridges, we were charged on our credit card, we were told 1 of the items couldn’t be delivered until 10/21,(purchased 9/3). This 10/21 date was a computer error which I had to fix by purchasing a 3rd refrigerator and had to use the Best Buy bucks earned previously as the refrigerator was no longer on sale. It was delivered 9/22. So prior to the delivery of any items they already charged me the full amount to the Best Buy credit card, sent a bill, one of the originally purchased refrigerators was returned with the wrong amount credited to the credit card, the refrigerator delivered 9/21 broke on 10/23, and to top it all off we received $100 in fees for not making a payment. Definitely not a good deal in any way!!