Customer Ratings & Reviews

So far it has saved me a good bit of money. Worth it!

So far it’s nice! Rep encouraged I buy it when I got my MacBook Pro and the price match option has saved me a hundred dollars already. It just dropped again on Best Buy’s website… May go get the extra $50 if I can

An appliance salesman with Pacific Appliance gave me free delivery, installation, and refrigerator tubing with the purchase of Best Buy plus, so it was a no brainer. I haven't used the membership again yet, but I do like being notified of big sales and promotions. I will probably terminate membership before renewal, and then get it again with another appliance purchase.

Great deals to be had on membership for all my purchases

I’ve been really happy with my My Best Buy Plus™ membership. Free shipping on almost everything makes shopping super convenient, and the exclusive deals have already saved me more than the membership cost. I also appreciate the extended return window. Definitely worth it if you shop at Best Buy often.”

Having some remodeling done. Most recent purchase was a new toilet. Worked with Christian again, and the service was efficient and very easy for me. Genesis was the cashier, and let me know what my payment options were and answered all my questions. Excellent service all around.

Love my bestbuy membership. Great value. Been able to purchase at no interest for 12 months.

After barely a month this membership has already paid for itself and then some. Great value.

Jesse recommended the Best Buy member during my years of college to help with and technology needs I may need. Well worth it!

I like the quality of the picture. I like the Samsungtv aps

I was a previous member of the much pricier tier during the pandemic but it just wasn't worth it for my use case so I cancelled. When Best Buy established tiers based on need/use, the lower tier made sense as you received an extended return window (60 days vs 15) and access to the Plus deals that do pop up so I would say this tier is definitely worth it and I will most likely renew.

If you buy more than a thousand dollars or products a year, the membership is EASILY a great value. The drops are sometimes insane steals! There are plenty of options for rewards as well. I’ve personally gotten the money back just in certificates, while saving hundreds of dollars.

I have to admit that I was very skeptical about buying the extra plus membership for $50. I listened to the salesperson who told me that with that program I would be eligible for rebate for any rebates and would probably have cost of plus program paid for within first year and they were right! I saw two price reductions and received credit for both. Get the plus program,!

I bought this membership when I bought my grandson's laptop. The associate told me that if the price dropped on the computer in 60 days, then the membership would allow me to get the difference back. Lo and behold, the price dropped and there was no hassle and only friendly assistance when I called to make the request. The money I received back more than paid for the membership! I think this was better than the warranty plans that stores sell.

Great value if you order ahead and have enough items you need shipped. My local Best Buy doesn’t usually have a lot of stuff that I want in store or in stock so it is coming in handy. It did feel a little pressurized to buy it at the time but I guess overall I’m glad I did.

Allowed me to exchange a laptop I purchased up to 60 days instead of two weeks. I decided I wanted a different brand and the exchange went smoothly. Was also refunded some money as the computer I bought went on sale within the 60 days of purchase. My Best Buy membership has already paid for itself. Highly recommend it.

We purchased the membership along with a new refrigerator. Turns out the membership paid for itself and paid for the haul away of the old refrigerator. My son's computer screen needed replacing and because we have the membership, the new screen has a warranty. That was a nice surprise!

Mediocre overall. Online scheduling of appointments with a store that is 2 1/2 hrs away or talking to someone in customer service on the phone that English isn’t theirs first language is taxing. Although eventually the phone representative did get me an appointment that hadn’t been accepted online. Nothing indicated I was to get a confirmation that my appointment was scheduled and I would receive written confirmation. Not being able to contact the store directly is not reassuring when needing information germane to the location. The in-store representative, though by himself, did go out of his way to get me in and out as quickly as possible(he was already involved with another customer and my appointment was 10 min past being waited on)as I only needed to drop something off for a known repair reason, not some technical issue. Having what appears to be apparent offshore customer service base is really frustrating especially with communication. Not even sure my membership will be able to be used in this case.

Great value for me to have as a perk for other Best Buy purchases.

I Love that Oaying one time a year gives me access to savings and price matching year round. I also Love that because I do Byu different pieces of technology often that I am able to have an extended return period that gives me more time to try out the devices and make informed decisions