Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42204 reviews
(42,204 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Added Security of the Best Buy membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good membership to have. The added security of knowing that if something was to happen I have the added protection of being a Best Buy Member.
I would recommend this to a friendRated 4 out of 5 stars
Sonos Speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that set up our Sonos speakers was professional, knowledgeable and very personable.
I would recommend this to a friendRated 5 out of 5 stars
Membership Pays for Itself
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing services and a great yearly price. Love this membership gives you access to products and the shipping alone makes this well worth the price. I’ll definitely be renewing every year going forward
I would recommend this to a friendRated 5 out of 5 stars
It works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed an extremely smooth and hassle-free transaction - after completed my order on line, I drove to the store later for the pickup at the proper time. It felt like concierge service! My item was waiting for me ... a quick scan ... and I was loaded up and on my way home. The Best Buy Plus membership is definitely worth it!
I would recommend this to a friendRated 5 out of 5 stars
Service experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had let my Best Buy card expire. We were looking for a sound bar for our TV. Staff was very helpful and informative. When it came time to check out, the gentleman behind the counter not only helped us reactivate our account, but also helped us save even more money! I need a new computer and will definitely be going back.
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus yearly membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DEAL, for the 29 bucks it cost, it will no doubt pay for itself in offers and products Best Buy Plus has To offer
I would recommend this to a friendRated 5 out of 5 stars
I love Shopping at NestBuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really hoping that I get some opportunities to order Pokemon to add to my collection! I also buy everything electronics related from Beat Buy! I might as well get some good deals while doing it!
I would recommend this to a friendRated 5 out of 5 stars
Worth IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has saved me in over $400 in warranty fees and service feeds for my pc. I wasn’t going to get the membership but when I was told about the 60 day price match and totally refundable within that timeframe if canceled: sold me. The additional perks of warranty and geek squad service is definitely a win win situation
I would recommend this to a friendRated 5 out of 5 stars
Def worth it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal. Bought new appliance and def worth it. Ended up buying many electronics and appreciated the fast, free shipping. Ill prob always be a Best Buy customer for all large purchases and have bought all electronics and even health and wellness items too. Wish the free trials weren't so strict. I couldn't get free trial n it was over a year
I would recommend this to a friendRated 4 out of 5 stars
Range and over the range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good experience overall. Though the delivery was scheduled for a week following the purchase date which seemed a lot
I would recommend this to a friendRated 5 out of 5 stars
Good perks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the membership about a month ago to have member price on a TV I was purchasing. I have already benefitted of the perks a couple more times since. I would recommend it if you usually buy from Best Buy or if you are in the process of making some large electronics purchases.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Value and Peace of Mind!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus™ membership has been one of the best decisions I’ve made for my tech purchases. The member pricing has already saved me money, and the free shipping is super convenient. I also love the included Geek Squad support, it gives me peace of mind knowing that if something goes wrong, I have expert help just a call away. The exclusive deals and early access to sales make me feel like a VIP customer. Best Buy’s customer service has been fantastic, always friendly and ready to assist. I highly recommend this membership to anyone who shops here regularly, it pays for itself in no time!
I would recommend this to a friendRated 4 out of 5 stars
It’s fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had my membership that long but I do appreciate the deal on it and the fast shipping !! I received my computer in 2 days!
I would recommend this to a friendRated 5 out of 5 stars
Best experience!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this membership. We bought a iPad mini for our air plane and were told of the membership how you can get money back should the item decrease online. Which indeed does happen. Without said member you only get 15days. So we bought the membership within about 30dayz the item was decreased by $100 which all we had to do was go into any bestbuy and it was added back to our card that we paid with. Super worth it and the person who helped me, wish I could remember their name, was kind, helpful and had so much knowledge.
I would recommend this to a friendRated 3 out of 5 stars
Not really 2 day shipping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an item online but ordered it at the store. I wanted it within 6 days of my trip. The store clerk and manager said that the only way they could garantee that was to have this $50 membership and i would have 2 day shipping. So i paid for membershio. Definitely not 2 days. More like 5 1/2 days. Was desperately looking at other options on tgat 6th day, but too late for those. It did arrive but with much anxiety. Would have probably gotten it this same day without a membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback with us regarding your order, LauramL. Online ordering is supposed to be easy, convenient, and stress-free. Finding out your order has been delayed is not the experience we want for our customers. Let's review this for you. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Rated 4 out of 5 stars
I’m a new member but so far it has been good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say the best part of purchasing this new gaming computer for my son was the helpful sales associate. He was very knowledgeable about many computer options and helped me find a great computer at a reasonable price.
I would recommend this to a friendRated 5 out of 5 stars
Plus Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found tons of useful and fun items through the member picks ranging from legos to accessories I use everyday. It can be very worth it if you are a very avid shopper saves a solid amount. The 60 days also is super nice to try stuff out for a longer period, along with the price matching!
I would recommend this to a friendRated 5 out of 5 stars
NewStovex2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came in handy when we purchased a new stove, had it delivered, and realized the model we chose just want going to work for our family. We were able to try the stove for a full two weeks (although we could have tried it a full 60 days!) to determine what was missing and what we needed to look for when we picked a different brand/model.
I would recommend this to a friendRated 5 out of 5 stars
GE Profile, the best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy with my new GE Profile refrigerator! All automatic and plenty of room for everything. My salesperson was great and every knowledgeable, he was a great help in helping me make my selection. Also a very speedy delivery and installation. Could not have asked for anything better.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for unlocking potential savings with membership deals as well as great service. I also use their credit card which is great, plus its easy to make payments thru the app and its helpful for big purchases.
I would recommend this to a friend
