Customer Ratings & Reviews

Lovely team always, I have purchase multiple things for my moms house

I Love the fact I can be part as a member I grew up looking at this store as my “Toys r us” type it was always a pleasant experience to walk in and now as an adult it always make me feel like those moments when I would walk in with my mom and crying out the store for not buying me a game console!

Purchased the Best Buy Plus membership and used it. My tv I bought went down in price 300$ in the 30 days since I bought it and they gave me 300 back off another tv. Yeah!

It actually has came in handy so many times while shopping here and I am an 5-10 times a year customer.

60 days of price match guarantee really worth the price, as well as the online order delivery

I signed up for the membership a couple years ago and it’s honestly been worth it. The free 2-day shipping alone makes it super convenient, and I like having early access to sales and exclusive member pricing. If you shop at Best Buy even semi-regularly, it pays for itself pretty quickly. The 60-Day return window is also a huge bonus.

This was a terrible experience, and I would not recommend this to anyone. My husband and I went into Best Buy to revamp our entire TV experience. We planned a smart TV, antenna, router/modem, and a recorder. We also entertained geek squad to set up everything. We intended was to cut the cord to cable TV. I did my research ahead of time and looked at hardware and the geek squad info and felt confident I knew what was up.We did purchase all the equipment, and the sales rep sold us on the "price match protection". So now comes the time to talk geek squad. I said this should be about $350. The sales rep said "No, it will only be $200 since you purchased the additional protection. Great, got a good deal. The tec comes to set it up. He comes in at 5:55 pm (5 mins before the "end time". I show him everything we purchased. He took an immediate attitude and said "I'm only here to setup the TV" and wouldn't do any of the router/modem or the recorder. He would only unbox the TV (could have done that myself. So now, I'm left trying to work with customer services. They tell me I can get the router/modem setup for an additional $175. They told me they can't help me a too bad about the no setup. So fast forward a month, still no router/modem setup. Now the router modem that I paid $300 for is on sale for $199. Remember, I bought the price protection. I sent an email with my receipt and a copy of the ad. I get a message back that I have to go into the store. What a scam. Very unhappy customer. Will buy my appliances from Home Depot.

I have not used any of the benefits yet but I am sure result will work out well.

I love the value of my members it pays tp be a member and customer services are great in all aspects

The membership is useful overall. Longer time for price match and return in case something happens. Honestly even if Total membership is expensive, pole should consider the plus membership.

Love my all in one computer. Easy to use and enjoy it

A great opportunity to protect my devices and purchases.

Having a Best Buy Plus membership has been a game-changer for me. The free 2-day shipping saves me so much time, and the extended return windows give me peace of mind when making purchases. I’ve also loved getting early access to sales, which has helped me snag great deals on electronics before they sell out. The discounts and priority support make the membership totally worth it, especially since I shop at Best Buy frequently. It’s been a great investment for me!

I took advantage of the geek Schumer AMAZING the fact that it’s for a year great

Only used it once but I got a 15 dollar reward already. Plus longer return times

The membership gave me the oportunity to save USD 300 in a Price Match. Really good experience.

The benefits are good, including free shipping on all orders and exclusive member discounts that have saved me a lot of money. The customer service is so good as well, always ready to assist with any questions or concerns. Additionally, the extended return period is a huge plus, giving me peace of mind with my purchases. Overall, the Best Buy membership offers great value and convenience, making my shopping experience much more enjoyable. Highly recommend!

This membership is a good value. I did prefer when Best Buy gave perks based on the amount spent over the year, but I purchase enough items from Best Buy to make it worth the membership.

The Best Buy Plus Membership gave me peace of mind knowing that I had up to 60 days after my purchase to receive an even better price, should a price drop occur within their store, or even their competitors stores. With holiday sales approaching, this was invaluable. Plus, the additional perks and offers with this membership are terrific!

I recently purchased the membership and I look forward to seeing how it works!