Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41241 reviews
(41,241 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
All the time I love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member it will be useful to purchase and every time o get an offer everything. It’s really amazing
I would recommend this to a friendRated 5 out of 5 stars
We love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was a real value and basically paid for itself due to the points we received back from our purchase. We also liked the comfort of knowing we had 60 days for return should something not go as planned with our purchase.
I would recommend this to a friendRated 4 out of 5 stars
The Geek Squad coming to my house is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came from Geek Squad are great. The one woman at the Geek Squad in Paducah, KY was always busy doing other things n working with me. Very brisk.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This memberships is very usefull and the staff is quit helpful as well.
I would recommend this to a friendRated 5 out of 5 stars
Very Advaneageous Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very advantageous membership. We especially like the product protection plans. The plan for our big screen TV enabled us to replace it at no cost when it needed a part that's no longer available, and since the price of TVs has come down, we had enough money left to purchase 2 new iPhones and Apple Care.
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful, accepted everywhere, very competitive rewards.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership provides me the confidence that my product is protected
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love this new membership!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Best Buy customer for years and I'm excited to add the Plus Membership!!
I would recommend this to a friendRated 5 out of 5 stars
A good deal for big purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this membership, while spending a few hundred dollars on some entertainment room additions saved me more than a hundred dollars. Definitely worth it if you plan on making some big purchases! Thank you to the staff for helping me get this deal!
I would recommend this to a friendRated 4 out of 5 stars
Mixed Bag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this membership several times over the past year and its a mixed bag of benefits. The promise of fast shipping still isnt consistent and my TV install was a tad confusing but overall the membership has saved me money.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Happy Shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a new Laptop for my wife and of course headed for Best Buy. The sales-person was knowledgeable and patient in showing my wife and I the features of an HP computer.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I love my membership. The special offers and price protection is excellent!
I would recommend this to a friendRated 5 out of 5 stars
Very useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deals and the extended two month return window comes in handy just in case the product is faulty or does not meet expectations; two weeks is indeed not quite enough to fully discover certain limitations of certain products
I would recommend this to a friendRated 3 out of 5 stars
Very regular customer, not a huge benefit?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need hands on tech support all the time, this is probably a good service/membership. I was hoping there would be more relevant member-exclusive items available. Most of the member exclusive items or pricing are for "random" things that aren't very desirable. This does not appear to offer any tangible benefit or priority for hard to get items, or items that sell out quickly. Would be nice if the membership service was a way to differentiate a real account/user from the army of bots- but I understand that is a complex issue/situation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership Just used it and got 100 dollars back on the tv I bought. Custo Er service was spot on. Thankmypu
I would recommend this to a friendRated 4 out of 5 stars
Good if purchasing many appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a landlord I have purchased several appliances from Best Buy. I think the best part is the insurance coverage for the contents in case of a refrigerator failure.
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really used it yet....sounds promising, but haven't used...
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership works out very nicely for us. I renewed it because we liked it so much.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy's Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best place for technology, staff, and help ; they always take fantastic care of their customers and concerns, love it here at Best Buy, thanks so very much for all that you do for me and others !
I would recommend this to a friendRated 2 out of 5 stars
Would not recommend this membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new 65 inch LG TV for $549. I was told to sign up for the Best Buy membership. I was also told there was a promotion that I would get $50 back if I signed up and purchased a TV over $499. when I went to get my $50 gift card, the manager told me that if since they took $50 off of the TV when I purchased the membership it took the TV down to $497 which cost me to lose the $50 gift card. I certainly wasn’t told that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .HEllo,
Thank you for the review. We understand your concern with the way the promotion was applied. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
