Customer Ratings & Reviews

I’m not tech savvy. I just know I wanted to update my phone, to keep my number and my carrier. I’m delighted with the phone that was suggested and they did all the tech work for me and explained and answered my questions. It’s good to know that if I hit a snag, they will be there to support me.

The Best Buy Plus, helps with certain products that I may need to return without any issues.

I did not know this membership option was available until I made a purchase. The sales rep. knew I had trouble deciding on what brand to buy and reassured me I could swap it out if not happy with my choice. And I had a year to be reimbursed if my purchase dropped in price one or more times. Nice cushion when making a decision.

Excellent product and perfroms as advertised. While we had to wait an additional week to receive the tv (we were told initially it was in stock) the tv arrived and we had no issues.

Very good Customer service the Associate was very helpful and made good suggestions

The salesman encouraged me to purchase this membership just in case they put their remaining iMacs on sale after I walked out. Unfortunately that didn't happen. But as it turned out, I had to return two of the accessories I had also purchased and received back every cent I had spent. (I didn't need the new Magic Mouse, there was one already in the box.) Perhaps the easy refund would have happened anyway, dunno.

The Best Buy Membership Card offers a range of benefits tailored for tech enthusiasts and frequent shoppers. Members enjoy exclusive deals, early access to sales events, and reward points for every purchase, which can be redeemed for future discounts. The card also provides free shipping on online orders, making it convenient for those who prefer shopping from home. One standout feature is the extended return window, offering more flexibility compared to standard purchases. Additionally, members may receive special financing options on big-ticket items, which can be helpful for managing larger expenses. However, the membership comes with an annual fee, which may not be cost-effective for occasional shoppers. Some users may find that the perks are maximized only if they shop frequently or make high-value purchases. Overall, the Best Buy Membership Card is a valuable option for loyal customers who regularly buy electronics and appliances. Its benefits can easily outweigh the cost if used strategically.

Best thing ever. I’ve shopped a lot at Best Buy and the member ship is by far one of the best perks. You get price discounts on everyday products, better deals on appliances. Only for a low monthly membership fee best thing ever. I do not regret getting it

’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

Bought a 3d printer that had issues out of the box. I tried to work with it but there was something going on with the hardware. I took it back and bestbuy gave me credit that I then put towards a better printer. As long as it's within 60 days you can do that. Highly recommended!

When the need for some new electronic device arises, I can count on Best Buy to have that item. Good pricing terms, with my membership.

My wife and I purchased this plan and then upgraded it a week later. It includes extended warranty on all products and the rewards have already outweighed the cost.

Very good membership, because of that i got an extra 2 months warranty on a fridge that i just bought, plus all the perks and discounts

Bought the membership with an other product. I have been shopping with Best Buy for year and enjoy the quality and competitive pricing. The membership is a bonus

I sound up to this for the first time… My understanding is that it will allow you to do price matching with other companies if they have the identical product… Looking forward to saving some money in the future

The quality is exactly what I expected. It works perfectly, was easy to set up, and I am very happy with my purchase. I would definitely recommend this product. ⭐⭐⭐⭐⭐

It’s very easy to use! I quickly found how to control it and the settings were very satisfactory. The result of the clothes after they’ve been dried was good, and the workers had no struggle with setting it up.

I bought the best buy plus and it has been wonderful saving me so much money on my purchases, great deals, and Overall a lifesaver especially for ps5 controllers!

The Plus gives me a discount on certain products, I have a guaranteed low price for two months. I am happy with the Plus subscription.

Definitely a great way to earn rewards points. I got $45 back from a big purchase.